<p>Hannah Savage with Robert Half is seeking a highly motivated <strong>Engineering Manager</strong> to lead, mentor, and grow a multidisciplinary team of engineers and technicians within her client's manufacturing operations. This is a hands-on leadership role focused on driving engineering excellence, strengthening processes, and supporting continuous improvement across their production environment.</p><p><br></p><p>The ideal candidate brings proven supervisory or management experience, a strong technical foundation, and a passion for coaching and developing high-performing teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, supervise, and mentor a team of engineers and technicians, fostering a collaborative and growth-oriented environment.</li><li>Provide technical guidance, help set priorities, and oversee daily engineering operations.</li><li>Drive continuous improvement initiatives across manufacturing processes, equipment, and workflow efficiency.</li><li>Partner with cross-functional teams—including Production, Quality, Supply Chain, and Maintenance—to support operational goals.</li><li>Manage engineering projects from concept through implementation, ensuring timelines, budget, and quality targets are met.</li><li>Monitor team performance, provide feedback, and support professional development planning.</li><li>Ensure adherence to safety standards, regulatory requirements, and company policies.</li><li>Leverage data and system tools to support decision-making and operational improvements.</li></ul><p><br></p><p><strong>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </strong></p>
<p>Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized <strong>Service Coordinator</strong> to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technician Scheduling:</strong> Coordinate and schedule service technicians based on availability, skillset, and customer needs.</li><li><strong>Data Entry & System Management:</strong> Accurately enter service orders, updates, and notes into <strong>NetSuite</strong> and other internal systems.</li><li><strong>Customer Support:</strong> Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism.</li><li><strong>Quoting & Documentation:</strong> Create service quotes, follow up on outstanding proposals, and maintain accurate documentation for all service-related activities.</li><li><strong>Reporting:</strong> Generate daily/weekly/monthly service reports and support the service team with data insights as needed.</li><li><strong>Workflow Coordination:</strong> Collaborate with technicians, sales, and management to ensure efficient service delivery and smooth operational flow.</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
