2 results for Learning Specialist in Rochester, NY

Rochester, NY
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Rochester, New York. This contract-to-permanent position offers an opportunity to contribute your expertise in collections within a dynamic and detail-oriented environment. The ideal candidate will bring strong skills in commercial and consumer collections, as well as a solid understanding of billing and credit processes. Responsibilities: • Manage commercial and consumer accounts to ensure timely collection of outstanding balances. • Monitor and track overdue payments and follow up with clients to resolve discrepancies. • Develop and implement strategies to improve collection processes and reduce delinquency rates. • Collaborate with internal teams to address billing issues and ensure accurate invoicing. • Prepare and maintain detailed records of collection activities and account status. • Analyze credit data and payment trends to support decision-making and minimize financial risks. • Communicate effectively with clients to negotiate payment terms and resolve disputes. • Provide regular updates to management regarding collection progress and account status. • Ensure compliance with company policies and relevant regulations during collection activities. • Assist in identifying areas for process improvement to enhance efficiency and customer satisfaction.
2026-03-26T00:00:00Z

Victor, NY
onsite
Temporary
24 - 28 USD / Hourly
We are looking for an experienced Collections Specialist to join our team on a contract basis in Victor, New York. In this role, you will be responsible for managing collection processes to ensure timely payments and maintaining positive relationships with clients. The ideal candidate will have a strong background in commercial and consumer collections and demonstrate excellent communication and organizational skills. Responsibilities: • Oversee the collection of outstanding payments from both commercial and consumer accounts. • Maintain accurate records of collection activities and payment statuses. • Communicate with clients to resolve billing discrepancies and ensure timely payments. • Collaborate with internal teams to address and resolve collection-related issues. • Analyze account histories to identify overdue balances and determine appropriate collection strategies. • Prepare and submit regular reports on collection activities and account statuses. • Ensure compliance with relevant laws and regulations governing collection practices. • Develop strategies to improve collection efficiency and reduce overdue balances. • Provide exceptional customer service to maintain positive client relationships. • Assist with credit-related tasks to support broader financial operations.
2026-03-30T00:00:00Z