<ul><li>Greet visitors, clients, and staff in a courteous and professional manner</li><li>Answer and direct a multi-line phone system, taking messages as necessary</li><li>Manage incoming and outgoing mail and packages</li><li>Maintain and organize the reception area to ensure a professional appearance</li><li>Schedule appointments, manage calendars, and coordinate meeting room bookings</li><li>Provide general administrative assistance such as data entry, filing, and document preparation</li><li>Support office operations by ordering supplies and maintaining inventory</li><li>Handle confidential information with discretion and professionalism</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our team on a contract basis in Rochester, New York. This role requires exceptional organizational and communication skills to manage a multi-line phone system and provide outstanding front desk support. If you thrive in a fast-paced environment and have a knack for handling inbound calls efficiently, we encourage you to apply.<br><br>Responsibilities:<br>• Operate and manage a multi-line phone system, ensuring all incoming calls are answered promptly and directed appropriately.<br>• Provide attentive and courteous front desk support, creating a welcoming environment for visitors.<br>• Handle inbound calls efficiently, addressing inquiries or transferring them to the correct department.<br>• Maintain accurate records and documentation using systems such as PowerSchool.<br>• Assist with general administrative tasks to support the daily operations of the office.<br>• Coordinate communication between departments and relay messages in a timely manner.<br>• Ensure the reception area remains organized and presentable at all times.<br>• Manage switchboard operations with up to 10 phone lines effectively.<br>• Deliver excellent customer service while addressing inquiries from both internal and external stakeholders.
We are looking for a dedicated Receptionist to join our team in Williamson, New York, on a contract basis. In this role, you will provide essential front-desk support, ensuring smooth communication and efficient handling of inquiries. This position offers an excellent opportunity to contribute to the operations of a non-profit organization.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring calls are answered promptly and routed to the appropriate departments.<br>• Provide attentive and courteous assistance to visitors and callers, addressing inquiries effectively.<br>• Operate the switchboard system to handle inbound calls across up to 10 lines.<br>• Maintain an organized and welcoming reception area that reflects the organization’s values.<br>• Assist with administrative tasks such as scheduling appointments and maintaining records.<br>• Ensure timely communication between staff, clients, and external stakeholders.<br>• Handle part-time receptionist duties with flexibility and attention to detail.<br>• Support the team with additional clerical responsibilities as needed.
<ul><li>Greet patients and visitors warmly, ensuring they feel welcome and attended to upon arrival</li><li>Answer and route incoming phone calls professionally; take and relay messages efficiently</li><li>Schedule, confirm, and reschedule patient appointments using electronic health record (EHR) or scheduling software </li><li>Collect and verify patient information, including personal data, insurance details, and billing information, maintaining strict confidentiality</li><li>Prepare and manage new patient registration, check-in, and check-out processes</li><li>Assist with patient paperwork, insurance forms, and authorizations as needed</li><li>Maintain an organized and tidy reception and waiting area</li><li>Communicate important information to physicians, nurses, and other clinical staff as required </li><li>Process payments and issue receipts for co-payments, services, or outstanding balances</li><li>Perform general administrative tasks, such as faxing, scanning, copying, and filing medical documents</li><li>Follow all privacy, security, and compliance guidelines, including HIPAA regulations</li></ul><p><br></p>