<p>Jenny with Robert Half is working with a healthcare organization that is looking for an experienced <strong>Director of Patient Financial Services</strong> to guide revenue cycle operations and strengthen financial performance. This Director of Patient Financial Services role is responsible for shaping efficient billing and receivables practices, supporting regulatory adherence, and promoting a service-focused experience for patients. The ideal Director of Patient Financial Services candidate brings strong operational insight, sound financial judgment, and a collaborative approach to improving outcomes across patient accounts and reimbursement activities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead daily and long-range patient financial services operations, ensuring billing, collections, payment adjustments, and accounts receivable activities are managed effectively.</li><li>Direct, mentor, and evaluate team members while building a culture of accountability, continuous growth, and high-quality service.</li><li>Establish departmental priorities, track operational and financial results, and introduce targeted improvements to strengthen revenue cycle performance.</li><li>Maintain compliance with applicable government regulations, payer rules, and organizational standards related to patient accounts and reimbursement practices.</li><li>Review workflow design and implement process enhancements that improve productivity, accuracy, and the overall patient financial experience.</li><li>Oversee department budgeting, staffing plans, and resource allocation to support service goals and financial expectations.</li><li>Analyze key revenue cycle indicators and reporting trends, then take corrective action to address variances and improve cash performance.</li><li>Partner with providers, insurers, and internal hospital leaders to resolve complex billing matters and support timely reimbursement.</li><li>Manage the effective use of patient accounting and revenue cycle systems to support reliable data, operational consistency, and accurate financial reporting.</li><li>Address escalated patient account concerns with sound judgment while contributing to broader organizational improvement initiatives.</li></ul>