We are looking for a dedicated Receptionist to join our team in Williamson, New York, on a contract basis. In this role, you will provide essential front-desk support, ensuring smooth communication and efficient handling of inquiries. This position offers an excellent opportunity to contribute to the operations of a non-profit organization.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring calls are answered promptly and routed to the appropriate departments.<br>• Provide attentive and courteous assistance to visitors and callers, addressing inquiries effectively.<br>• Operate the switchboard system to handle inbound calls across up to 10 lines.<br>• Maintain an organized and welcoming reception area that reflects the organization’s values.<br>• Assist with administrative tasks such as scheduling appointments and maintaining records.<br>• Ensure timely communication between staff, clients, and external stakeholders.<br>• Handle part-time receptionist duties with flexibility and attention to detail.<br>• Support the team with additional clerical responsibilities as needed.
<ul><li>Greet visitors, clients, and staff in a courteous and professional manner</li><li>Answer and direct a multi-line phone system, taking messages as necessary</li><li>Manage incoming and outgoing mail and packages</li><li>Maintain and organize the reception area to ensure a professional appearance</li><li>Schedule appointments, manage calendars, and coordinate meeting room bookings</li><li>Provide general administrative assistance such as data entry, filing, and document preparation</li><li>Support office operations by ordering supplies and maintaining inventory</li><li>Handle confidential information with discretion and professionalism</li></ul><p><br></p>
<ul><li>Greet patients and visitors warmly, ensuring they feel welcome and attended to upon arrival</li><li>Answer and route incoming phone calls professionally; take and relay messages efficiently</li><li>Schedule, confirm, and reschedule patient appointments using electronic health record (EHR) or scheduling software </li><li>Collect and verify patient information, including personal data, insurance details, and billing information, maintaining strict confidentiality</li><li>Prepare and manage new patient registration, check-in, and check-out processes</li><li>Assist with patient paperwork, insurance forms, and authorizations as needed</li><li>Maintain an organized and tidy reception and waiting area</li><li>Communicate important information to physicians, nurses, and other clinical staff as required </li><li>Process payments and issue receipts for co-payments, services, or outstanding balances</li><li>Perform general administrative tasks, such as faxing, scanning, copying, and filing medical documents</li><li>Follow all privacy, security, and compliance guidelines, including HIPAA regulations</li></ul><p><br></p>