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6 results for Customer Service Manager in Rochester, MN

Test Center Administrator

Rochester, MN
onsite
Temporary / Contract
19.95 - 21.00 USD / Hourly
We are looking for a dedicated Test Center Administrator to join our team in Rochester, Minnesota. In this long-term contract position, you will oversee daily operations at the test center, ensuring compliance with company standards and providing a secure, detail-oriented environment for test candidates. This role involves supervising staff, maintaining facility security, and delivering exceptional customer service to test-takers. Responsibilities: • Manage the daily operations of the test center, ensuring adherence to company policies and client requirements. • Develop and oversee staff schedules, including supervising regular and contract Test Center Administrators. • Train and mentor new team members to meet performance and quality standards. • Monitor and enforce security and identification procedures for test candidates during registration and testing. • Maintain the physical security of the testing facility, including managing keys and ensuring proper use of locks and security systems. • Resolve issues related to candidates, facilities, or operations, escalating them to the appropriate department when necessary. • Communicate with property management to ensure a safe, comfortable, and fully operational testing environment. • Conduct quality assurance checks, participate in audits, and support corporate initiatives as a team member. • Prepare and file detailed reports on incidents, complaints, or irregularities observed at the test center. • Utilize basic technical knowledge to troubleshoot and resolve common computer or equipment issues.
2026-04-23T17:03:56Z

Project Manager

Rochester, MN
onsite
Permanent / Full Time
67000.00 - 102000.00 USD / Yearly
We are looking for a Project Manager located in Rochester, MN. The Project Manager – Mechanical Construction is responsible for leading HVAC construction projects through all phases of execution, ensuring safety, quality, budget, schedule, and communication standards are consistently met. This role serves as the central point of coordination between field teams, vendors, subcontractors, clients, and internal stakeholders. The Project Manager plays a critical role in driving successful project outcomes while supporting estimating, procurement, and sales efforts and fostering a culture of accountability and safety Responsibilities:<ul><li>Manage HVAC construction projects from preconstruction through closeout</li><li>Champion and enforce jobsite safety compliance, promoting a strong safety‑first culture</li><li>Oversee project scope, contracts, and change management to maintain alignment with client and company expectations</li><li>Maintain document control including drawings, RFIs, submittals, contracts, and project records</li><li>Develop and manage project schedules, coordinating field labor, subcontractors, and materials</li><li>Lead procurement activities, including equipment purchasing, vendor coordination, and delivery logistics</li><li>Support estimating and preconstruction efforts, contributing to accurate bids and project planning</li><li>Manage project financials, including budgeting, cost tracking, forecasting, and margin performance</li><li>Build and maintain strong relationships with clients, subcontractors, vendors, and internal teams</li><li>Collaborate with sales and leadership to support business development and client retention</li><li>Ensure clear and consistent communication throughout the lifecycle of each project.</li></ul>
2026-04-11T13:28:41Z

Senior Estimating Manager

Rochester, MN
onsite
Permanent / Full Time
105000.00 - 158000.00 USD / Yearly
We are looking for a Senior Estimating Manager located in Rochester, MN. The Senior Estimating Manager is responsible for leading and continuously improving the company’s mechanical construction estimating function. This role provides strategic, technical, and administrative leadership to ensure accurate, competitive, and consistent estimates that support corporate objectives. The Senior Estimating Manager oversees estimating standards, systems, data integrity, and team development, while partnering with executive leadership, project management, and sales to shape bid strategy, pursue the right opportunities, and drive long‑term growth. Responsibilities:<ul><li>Lead the overall estimating strategy for mechanical HVAC and piping projects, ensuring alignment with corporate goals and market conditions</li><li>Establish and maintain standardized estimating procedures, tools, and best practices to drive consistency and accuracy</li><li>Oversee the preparation of complex estimates, coordinating with vendors, subcontractors, and internal teams</li><li>Review and approve final estimate packages, including takeoffs, pricing, assumptions, and scope letters, prior to submission</li><li>Analyze historical project data and performance to improve estimating accuracy, cost models, and forecasting</li><li>Maintain and enhance historical cost databases, bid management systems, and estimating software, including pricing updates and training</li><li>Lead and participate in pre‑bid strategy, page turn, turnover, and pre‑planning meetings</li><li>Manage, mentor, and develop the estimating team, supporting hiring, training, performance management, and career growth</li><li>Partner with project management, operations, and sales to determine pursuit strategy, pricing approach, and risk assessment</li><li>Support contract negotiations, change order pricing, and project transitions as needed</li><li>Build strong internal and client relationships to support long‑term partnerships and repeat business</li></ul>
2026-04-11T13:38:41Z

Senior Project Manager

Rochester, MN
onsite
Permanent / Full Time
105000.00 - 158000.00 USD / Yearly
We are looking for a Senior Construction Project Manager located in Rochester, MN. The Senior Construction Project Manager is responsible for leading HVAC construction projects through all phases of delivery, ensuring safety, quality, budget, schedule, and communication standards are achieved. This role oversees project execution from preconstruction through closeout, coordinating field teams, vendors, and internal stakeholders while managing scope, financial performance, and risk. The ideal candidate brings strong leadership, technical knowledge, and relationship‑building skills, and plays a key role in supporting estimating, procurement, and sales efforts to drive successful project outcomes. Responsibilities:<ul><li>Lead HVAC construction projects through all phases, from preconstruction and planning through closeout</li><li>Ensure projects are delivered safely, on time, and within budget while meeting quality and performance standards</li><li>Champion and enforce jobsite safety compliance, fostering a strong safety-first culture</li><li>Manage project scope, change orders, and contract compliance to maintain alignment with client expectations</li><li>Oversee project schedules, coordinating field labor, subcontractors, and internal resources</li><li>Direct procurement activities, including equipment purchasing, vendor coordination, and delivery management</li><li>Manage project financials, including budgeting, cost tracking, forecasting, and margin control</li><li>Maintain document control, including drawings, RFIs, submittals, contracts, and project records</li><li>Collaborate closely with field teams, engineering, vendors, and clients to drive effective communication and execution</li><li>Support estimating and preconstruction efforts, providing operational insight on bids and proposals</li><li>Build and maintain strong relationships with clients, subcontractors, and internal stakeholders</li><li>Partner with sales and leadership teams to support business development and client retention efforts</li></ul>
2026-04-11T13:23:43Z

Estimator

Rochester, MN
onsite
Permanent / Full Time
67000.00 - 102000.00 USD / Yearly
The Estimator is responsible for preparing accurate and competitive cost estimates for mechanical construction projects, including plumbing, piping, and/or sheet metal systems. This role supports plan/spec, design-assist, and design-build projects and may independently estimate medium to large-scale work. The Estimator partners closely with internal teams, subcontractors, and vendors to develop complete, well-documented proposals that support project success from bid through completion. Responsibilities:<ul><li>Review project plans, specifications, drawings, and related documents to determine full scope of work.</li><li>Perform detailed quantity takeoffs, including labor, materials, equipment, and resources required.</li><li>Develop complete and accurate project cost estimates for mechanical construction projects.</li><li>Analyze blueprints and documentation to prepare time, cost, materials, and labor estimates.</li><li>Prepare bids and proposals for current and prospective customers.</li><li>Evaluate design options and recommend cost-effective solutions based on engineering quality, constructability, and material availability.</li><li>Obtain and evaluate quotes from subcontractors and vendors to ensure alignment with scope and specifications.</li><li>Assess cost effectiveness by comparing estimated costs to actual project performance as work progresses.</li><li>Prepare cost and expenditure reports throughout the duration of projects.</li><li>Establish and maintain cost monitoring and reporting systems.</li><li>Review labor and material requirements to determine the most efficient and economical outcomes.</li></ul>
2026-04-11T13:13:40Z

Sr. Accountant

Elma, IA
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for an experienced Senior Accountant to join a growing organization in Northeast Iowa. This role offers the opportunity to work closely with the Controller, providing critical support to maintain accurate financial records and ensure smooth accounting operations. The ideal candidate will bring strong analytical skills and a proactive approach to managing accounts and financial reporting. Responsibilities:• Manage daily accounting transactions, ensuring accuracy and compliance with organizational standards.• Oversee Accounts Receivable (AR) and Accounts Payable (AP) functions, maintaining up-to-date records and timely processing.• Post, review, and reconcile financial transactions to ensure financial books are current and error-free.• Monitor AR aging reports and lead collection efforts to maintain healthy cash flow.• Collaborate with leadership and sales teams to address payment discrepancies and resolve customer issues.• Supervise vendor payment schedules, ensuring alignment with cash flow forecasts and maintaining strong vendor relationships.• Guarantee payroll is processed accurately and on time, verifying employee timecards and classifications.• Prepare and file W-2 and 1099 forms, ensuring compliance with tax regulations.• Identify operational risks and financial trends, providing actionable insights to improve efficiency.• Generate precise financial reports based on real-time data for leadership review.
2026-04-24T16:43:44Z