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2 results for Broker Agent Service Representative in Roanoke, VA

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up. Responsibilities:• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.• Partner with clinical and administrative staff to support efficient patient flow and timely service.• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.
2026-09-17T00:00:00Z

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally. Responsibilities:• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.
2026-09-14T00:00:00Z