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14 results for Medical Customer Service Specialist in Riverside, CA

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-07-01T00:00:00Z

Medical Biller/Collections Specialist

Pomona, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Medical Biller/Collections Specialist to support Federally Qualified Health Care revenue cycle operations for a healthcare organization in Pomona, California. This Contract position focuses on accurate payment posting, insurance follow-up, and claim submission activities that help maintain timely reimbursement and organized financial records. The ideal candidate brings hands-on experience with medical billing processes, payer communication, and month-end reporting in a fast-paced healthcare environment. Responsibilities:• Process and record electronic and insurance payments with precision by reviewing remittance information and applying payments to the appropriate accounts.• Retrieve and interpret electronic remittance advice data to ensure transactions are posted correctly and discrepancies are identified promptly.• Prepare and maintain monthly Excel-based reports that summarize billing activity, payment trends, and collection results for operational review.• Submit claims electronically through clearinghouse platforms while monitoring transmission status and addressing any rejected files.• Review medical coding details, including ICD and CPT information, to support accurate billing and reduce claim errors.• Conduct follow-up with payers on outstanding balances, delayed reimbursements, and unresolved accounts to improve collections performance.• Investigate denied claims, determine the cause of non-payment, and take corrective action to support timely resolution.• Develop and submit appeals with appropriate documentation when claims require reconsideration by insurance carriers.
2026-07-07T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California through responsive communication and accurate order handling. This Contract to permanent position is ideal for someone who enjoys assisting customers, coordinating appointments, and managing details across phone, email, and internal systems. The role requires a detail-oriented communicator who can provide a positive customer experience while staying organized in a fast-paced environment. Responsibilities: • Manage incoming customer calls and respond to inquiries with accuracy and a service-focused approach. • Place outbound calls as needed to confirm details, provide updates, and support ongoing customer requests. • Process customer orders and enter information into internal systems with close attention to accuracy and completeness. • Coordinate and schedule appointments while ensuring all relevant parties receive timely updates. • Handle email communication promptly, clearly, and in a manner that supports strong customer relationships. • Maintain organized records through consistent data entry and documentation of customer interactions. • Assist showroom visitors by answering questions, providing guidance, and creating a welcoming experience. • Use Microsoft Word and Excel to prepare, update, and manage routine customer service documentation and tracking. • Collaborate with internal team members to resolve issues and ensure customer needs are addressed efficiently.
2026-07-08T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The person in this role will serve as an important first point of contact, creating a positive experience while supporting a high-volume, process-driven environment. Responsibilities: • Speak with prospective borrowers to collect preliminary information and understand their financing needs. • Use a consistent questioning approach to evaluate basic qualification factors such as income, credit profile, and loan purpose. • Enter customer details accurately into company systems and maintain complete, organized records. • Direct eligible applicants to the appropriate Loan Officer to continue the lending process. • Provide courteous, attentive service during every interaction to build trust and create a positive customer experience. • Manage a steady flow of inbound and outbound calls while meeting productivity and conversion goals. • Follow established workflows and service standards to support efficient front-end loan processing.
2026-07-09T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-07-14T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-07-10T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Medical Records Clerk

Long Beach, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a detail-oriented Medical Records Clerk to support a busy hospital team in Long Beach, California. This Medical Records Clerk position focuses on managing release-of-information requests, maintaining accurate documentation, and helping ensure timely delivery of patient records in electronic formats. The Medical Records Clerk brings hands-on experience with electronic health record systems and a strong understanding of medical records processes in a healthcare environment. Key Responsibilities:• Process incoming requests for patient information and coordinate accurate release of records within established turnaround times.• Maintain thorough documentation of all record requests and related actions to support regulatory and organizational compliance standards.• Retrieve, review, and prepare medical records for electronic distribution while safeguarding confidentiality and data integrity.• Work closely with release-of-information staff, clinical departments, and other internal teams to resolve questions related to record requests.• Verify request details and supporting documentation before fulfilling disclosures to ensure completeness and accuracy.• Use electronic health record and medical records systems to locate, organize, and track patient information efficiently.• Monitor assigned workloads and follow up on pending items to help keep requests moving without unnecessary delays. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-07-14T00:00:00Z

Health Information Data Entry Clerk

Pomona, CA
onsite
Temporary / Contract
21 - 26 USD / Hourly
The Health Information Data Entry Clerk is responsible for accurately entering, updating, verifying, and maintaining patient and healthcare-related information within electronic health record (EHR) systems and organizational databases. This Health Information Data Entry Clerk supports the integrity of patient records, ensures data accuracy, and maintains strict confidentiality in compliance with HIPAA and applicable federal and state regulations. Key Responsibilities<ul><li>Enter patient demographic, clinical, billing, and insurance information into electronic health record systems. Based on general knowledge.</li><li>Review documentation for completeness and accuracy prior to data entry. Based on general knowledge.</li><li>Update patient information promptly as changes occur. Based on general knowledge.</li><li>Verify data entered into systems for accuracy and completeness. Based on general knowledge.</li><li>Scan, index, and upload medical documentation into electronic records. Based on general knowledge.</li><li>Identify and correct data discrepancies; escalate unresolved issues to supervisors as needed. Based on general knowledge.</li><li>Collaborate with clinical, billing, and administrative staff to resolve documentation or record issues. Based on general knowledge.</li><li>Perform routine audits of entered data to identify errors or inconsistencies. Based on general knowledge.</li><li>Assist with generating routine departmental and operational reports. Based on general knowledge.</li><li>Ensure compliance with organizational documentation standards and recordkeeping procedures. Based on general knowledge.</li><li>Maintain strict confidentiality of protected health information (PHI). Based on general knowledge.</li><li>Adhere to HIPAA, 42 CFR Part 2, HITECH, and organizational privacy and security policies. Based on general knowledge.</li><li>Follow established procedures for handling and safeguarding sensitive information. Based on general knowledge.</li><li>Report potential privacy or security concerns promptly. Based on general knowledge.</li><li>Support departmental projects and special assignments as needed. Based on general knowledge.</li></ul>Benefits: Health, Vision, Dental, 401k, and Sick Time Off.
2026-07-08T00:00:00Z

Health Information Data Entry Clerk

Pomona, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a detail-oriented Health Information Data Entry Clerk to support accurate and timely maintenance of patient records in Pomona, California. This Long-term Contract position plays an important role in keeping healthcare information current, organized, and secure across electronic record systems and internal databases. The ideal candidate is comfortable working with sensitive information, completing high-volume data entry tasks, and coordinating with multiple departments to ensure record accuracy. Responsibilities: • Input patient demographic, clinical, insurance, and billing details into electronic health record platforms and related databases with a high degree of accuracy. • Examine source documents before entry to confirm records are complete, legible, and ready for processing. • Maintain current patient files by revising information promptly when updates or corrections are received. • Validate entered information by checking for missing details, inconsistencies, and data quality issues. • Digitize and organize medical documents by scanning, indexing, and attaching files to the appropriate electronic records. • Investigate discrepancies in patient or claims-related information and escalate unresolved concerns to the appropriate lead or supervisor. • Work closely with clinical, billing, and administrative teams to clarify documentation and resolve record-related questions. • Conduct routine record reviews and support reporting activities to help identify errors, trends, and compliance needs. • Protect confidential health information by following privacy, security, and documentation standards at all times.
2026-07-09T00:00:00Z

Hospital Admitting Specialist

Tustin, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
A Hospital in Tustin is in the need of Hospital Admitting Specialist to its Emergency Department team. The Hospital Admitting Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Hospital Admitting Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. Responsibilities:• Welcome patients and their families to the Emergency Department with professionalism and empathy.• Collect and validate patient demographic and insurance information to ensure accuracy.• Obtain and securely scan necessary documents, including identification and insurance cards.• Explain financial responsibilities such as co-payments and assist patients with payment collection.• Accurately input patient data into the electronic health record system.• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.• Address patient and visitor inquiries with a calm and supportive demeanor.• Adhere to hospital policies and maintain compliance with organizational standards.• Perform additional administrative tasks as required to support the department. Schedule: 40 hours/week; rotating weekendsShift: 2:00pm – 10:30pm
2026-07-02T00:00:00Z