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1 result for Desktop Support Analyst in Riverside, CA
- Los Angeles, CA
- onsite
- Temporary
- 35 - 45 USD / Hourly
- <p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
- 2026-04-09T00:00:00Z