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1 result for Records Specialist in Richmond, VA

Medical Collections Specialist

Richmond, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a detail-oriented Medical Collections Specialist to support revenue cycle efforts for a healthcare organization in Henrico, Virginia. This Long-term Contract position focuses on resolving outstanding patient and insurance balances, reviewing claim issues, and helping improve reimbursement outcomes. The ideal candidate brings hands-on experience in medical billing, denials management, appeals, and insurance follow-up, along with proficiency in eClinicalWorks. Responsibilities: • Pursue outstanding insurance and patient accounts by conducting timely follow-up and documenting all collection activity accurately. • Investigate unpaid or underpaid claims to identify billing discrepancies, denial causes, and reimbursement obstacles. • Prepare and submit claim reconsiderations and appeals with supporting documentation to maximize payment recovery. • Work closely with billing and internal revenue cycle teams to correct account issues and move claims toward resolution. • Review insurance responses, payment postings, and account histories to determine next steps for collection efforts. • Maintain accurate records in eClinicalWorks and ensure account notes reflect current status and actions taken. • Communicate professionally with payers, patients, and internal stakeholders regarding balances, claim status, and account resolution. • Monitor aging reports and prioritize accounts that require immediate follow-up to reduce outstanding receivables.
2026-05-28T00:00:00Z