We are looking for a dedicated Administrative Assistant to join our team in Richmond, Virginia. In this role, you will provide essential support to ensure the smooth operation of daily tasks and communications. This is a long-term contract position offering the opportunity to work in a dynamic environment within the credit union industry.<br><br>Responsibilities:<br>• Manage inbound and outbound calls professionally, addressing inquiries and resolving issues promptly.<br>• Provide exceptional customer service through clear and effective communication.<br>• Perform accurate data entry tasks to maintain organized records and databases.<br>• Handle email correspondence efficiently, ensuring timely responses and follow-ups.<br>• Schedule appointments and coordinate calendars to optimize time management.<br>• Utilize Microsoft Excel for data analysis and reporting purposes.<br>• Prepare presentations and documents using Microsoft PowerPoint and Microsoft Word.<br>• Maintain organization and communication within Microsoft Outlook.<br>• Collaborate with team members to streamline administrative processes.