<p>The IT Hardware Asset Analyst will be responsible for accurate and timely reporting of asset repository. Specific duties will include monitoring and updating ticketing system; reporting and root cause analysis of discrepancies in repository; inventory tracking and trend analysis; assist in daily, weekly, and monthly inventory discrepancy research and resolution; assess process adherence and provide feedback to appropriate stakeholders on findings. The Analyst must have the ability to develop and document operational processes and work instructions, efficiencies and best practices.</p><p><br></p><p><strong>Essential Functions: </strong> </p><ul><li>Analyze operational reports for data anomalies, discrepancies, and trend assessment.</li><li>Review data for accuracy and completeness, identify gaps and drive change with appropriates teams.</li><li>Coordinate lifecycle communications and planning with appropriate stakeholders (order, license/rights, install).</li><li>Drive version control and application end of support awareness through research and analysis.</li><li>Understanding of database normalization and relationship dependencies.</li><li>Root cause analysis related to identified gaps and data trends.</li><li>Support engineering team in identifying application packaging needs.</li><li>Review existing process collateral and look for improvement related to software lifecycle management by the ITAM team.</li><li>Work closely with other departments to ensure successful deployment of processes; providing communication when gaps are identified.</li><li>Client facing/engaging for review of IT Software Asset Management service delivery or process modifications based on environment changes.</li><li>Other duties as assigned.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Project Manager 3 – Document Imaging & Management</strong> to lead enterprise document management initiatives for a large-scale government environment. This role is ideal for a seasoned professional with deep expertise in document capture, workflow automation, and AI/ML-driven document processing.</p><p>The selected candidate will assess current-state document workflows, identify inefficiencies, and implement scalable solutions to improve accuracy, reduce manual effort, and enhance operational performance. This role will also serve as a subject matter expert (SME) for document management technologies and oversee enterprise-wide document intake, classification, routing, and storage processes.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Leadership & Team Management</strong></p><ul><li>Lead, mentor, and manage a team of document management professionals</li></ul><p><strong>Business Process Improvement</strong></p><ul><li>Analyze current document workflows to identify inefficiencies and bottlenecks</li></ul><p><strong>Document Capture & Routing Technologies</strong></p><ul><li>Serve as SME for document capture platforms such as <strong>RightFax</strong> and <strong>Kofax</strong></li></ul><p><strong>Enterprise Content Management (ECM)</strong></p><ul><li>Manage and optimize ECM/EDMS platforms (e.g., Laserfiche, IBM FileNet, OnBase)</li></ul><p><strong>AI/ML & Automation</strong></p><ul><li>Implement AI/ML solutions for document classification, OCR enhancement, and data extraction</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Gather and translate business requirements into technical solutions</li></ul>