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5 results for Customer Service Specialist in Richmond, VA

Accounts Payable Specialist

Richmond, VA
onsite
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are looking for an Accounts Payable Specialist to support financial operations for a higher education environment in Richmond, Virginia. This Long-term Contract position focuses on managing end-to-end payables activities, maintaining accurate financial records, and assisting internal departments and external vendors with payment-related questions. The ideal candidate will bring strong attention to detail, sound knowledge of accounts payable processes, and the ability to work within established fiscal policies and procedures. Responsibilities: • Serve as a primary contact for departments and vendors by answering payment-related questions and guiding them through applicable accounting procedures and requirements. • Review invoices, contract payments, and supporting documentation to confirm accuracy, completeness, and compliance before submitting transactions for payment. • Process a range of disbursements, including vendor invoices, reimbursements, wire payments, and card-related transactions in accordance with organizational and regulatory standards. • Maintain financial records by entering, updating, and reconciling payment data to support accurate reporting and audit readiness. • Communicate payment status updates to internal stakeholders and external vendors to help resolve outstanding issues in a timely manner. • Investigate and address routine and more complex payment discrepancies, escalating or redirecting matters when additional support is needed. • Close out or liquidate purchase orders as part of the accounts payable cycle while ensuring proper documentation is retained. • Participate in meetings, training sessions, and cross-functional discussions to stay current on procedures and support consistent financial operations.
2026-04-27T16:23:42Z

Collections Specialist

Henrico, VA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. In this Contract to permanent position, you will play a pivotal part in managing past-due real estate tax accounts while providing excellent customer service. This position offers an exciting opportunity to leverage your call center experience and expertise in collections processes. Responsibilities: • Contact clients regarding overdue payments and real estate tax balances, ensuring timely resolution. • Collaborate with internal teams to verify account details and update payment records accurately. • Utilize call center experience to handle high volumes of customer inquiries professionally. • Implement effective strategies for recovering outstanding balances while maintaining positive client relationships. • Monitor and document the progress of collection activities in accordance with company policies. • Analyze account data to identify trends or discrepancies and recommend appropriate actions. • Follow established protocols for managing billing collections and credit-related processes. • Provide detailed reports and updates on collection efforts to management. • Stay informed about relevant regulations and compliance requirements in the collections industry.
2026-04-16T15:23:43Z

Logistics Coordinator

Oilville, VA
onsite
Temporary to Hire
21.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Oilville, Virginia. This contract-to-permanent position offers an excellent opportunity to provide exceptional support to customers while collaborating with sales and internal teams to ensure smooth operations. The ideal candidate will excel in handling inquiries, managing orders, and maintaining detail-oriented communication to drive customer satisfaction. Responsibilities: • Deliver accurate and timely quotes to customers, ensuring all details align with established policies. • Respond promptly to customer inquiries and provide detailed product specifications and resources. • Process sales orders with precision, capturing all required details for attachments, parts, and warranty items. • Assist with overdue accounts by supporting collections and following up on past-due balances. • Manage Return Goods Authorizations (RGAs) to facilitate smooth returns and exchanges. • Communicate delivery timelines effectively to customers and ensure expectations are met. • Coordinate with shipping and production teams to ensure orders are processed and fulfilled promptly. • Review and update documentation, including drop-ship folders and open sales orders, to ensure accuracy and timely processing. • Handle revisions to orders by preparing and attaching updated revision sheets for clarity. • Track containers in transit and provide regular updates to stakeholders.
2026-04-17T12:18:42Z

Accounts Receivable Specialist

Glen Allen, VA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an experienced Accounts Receivable Specialist to support a chemicals manufacturing organization in Glen Allen, Virginia. This Long-term Contract position focuses on resolving account discrepancies, maintaining accurate receivables, and partnering with customers and internal teams to improve payment outcomes. The ideal candidate brings strong reconciliation skills, sound accounting judgment, and the ability to work independently while contributing to a collaborative team environment. Responsibilities: • Investigate complex customer account balances by reviewing records across multiple systems and assembling documentation to support accurate reconciliation. • Partner with internal departments and external customers to identify mismatches, clear outstanding items, and restore account accuracy. • Drive collection efforts on overdue balances by building productive customer relationships and addressing issues that delay payment. • Resolve billing disputes, payment variances, and invoice-related questions while documenting causes and outcomes for follow-up. • Examine purchase orders, contracts, and related agreements to confirm correct billing setup and account configuration. • Contribute recommendations that strengthen receivables processes and reduce recurring reconciliation issues. • Support ongoing account cleanup activities to improve legacy balance accuracy and maintain stable account status over time. • Assess escalated accounts, provide input on collectability concerns, and recommend next steps such as write-offs or further recovery action when appropriate. • Communicate effectively within team-based workflows and provide guidance to colleagues when needed.
2026-04-23T13:28:43Z

National Sales Manager

Midlothian, VA
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for a results-driven Business Development Officer/ National Sales Manager to join our team in Richmond, Virginia. In this role, you will spearhead strategic initiatives to grow revenue, expand our client base, and strengthen relationships within the machinery manufacturing industry. The ideal candidate is an experienced leader with a proven track record in capital equipment sales, adept at managing sales teams and driving performance. This role requires the candidate to be based at the local office, but with 50% travel to North America. Responsibilities:• Develop and implement a comprehensive sales strategy to expand market presence and achieve revenue targets.• Cultivate and strengthen relationships with existing and potential clients to better understand their needs and provide tailored solutions.• Lead and oversee the sales representative network, including setting objectives, training, coaching, and evaluating performance.• Analyze market trends and provide strategic recommendations to drive sales growth.• Coordinate marketing efforts, such as trade shows, promotional materials, networking events, and training sessions for sales teams.• Manage inside sales operations to ensure efficient handling of sales opportunities and timely follow-ups.• Generate high-quality leads and identify new business opportunities to support long-term growth.• Monitor sales performance metrics and make data-driven decisions to optimize results.• Collaborate with cross-functional teams to align sales strategies with broader company goals.• Travel as needed to meet clients, attend industry events, and support sales representatives.
2026-04-15T00:33:45Z