We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
We are looking for a skilled Network Engineer to join our team in Dallas, Texas. This is a long-term contract position with an initial six-month term and a strong potential for extension or transition to a direct role. The ideal candidate will play a key role in upgrading and maintaining network infrastructures across multiple sites, ensuring optimal performance and reliability.<br><br>Responsibilities:<br>• Conduct detailed site surveys to evaluate network environments and identify areas for improvement.<br>• Oversee the planning, implementation, and completion of branch and site network buildouts.<br>• Upgrade and deploy Cisco Meraki wireless infrastructure, including WAPs and access points, across designated locations.<br>• Perform physical network tasks such as cabling, equipment installation, and configuration.<br>• Diagnose and resolve network-related issues across multiple sites to ensure operational stability.<br>• Monitor network performance and implement strategies to enhance efficiency and reliability.<br>• Maintain accurate and up-to-date documentation of network configurations, changes, and project milestones.<br>• Collaborate with the network manager and travel to selected sites as required (approximately 2-3 locations out of 42).
<p>We have a client in Westlake that is seeking an onsite IT Support Specialist for a part-time role in their Westlake office. You will work 3 days a week onsite, flexible with days but MUST BE ONSITE FRIDAYS. </p><p><br></p><p><strong>POSITION: IT SUPPORT SPECIALIST - PART-TIME</strong></p><p><strong>LOCATION: WESTLAKE, ONSITE</strong></p><p><strong>DURATION: 6+ MONTHS</strong></p><p><strong>RATE: $30 - $35/HOUR</strong></p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide Tier 1 IT support with some exposure to light Tier 2 issues</li><li>Actively manage and respond to ticket queue via ServiceNow</li><li>Troubleshoot macOS issues (mac-heavy environment)</li><li>Handle break/fix support across hardware and software</li><li>Support conference rooms and AV setups, including:</li><li>Google Meet</li><li>Logitech conference room hardware</li><li>Some exposure to Zoom</li></ul><p><strong>Provide support across:</strong></p><ul><li>Google Workspace</li><li>Okta (SSO / access issues)</li><li>iOS devices</li><li>General SaaS applications</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $28-32 per hour</strong></p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
<p><strong>Overview</strong></p><p>We are seeking experienced Help Desk Support Technicians to join a fast‑paced IT support environment and immediately assist with a high volume of tickets. This role is ideal for contractors who are hands‑on, customer‑focused, and comfortable resolving issues directly with end users over the phone—not just via email. You’ll play a key role in clearing an existing ticket backlog while providing strong Office 365, Windows 11, and endpoint support in a growing organization.</p><p><br></p><p><strong>POSITION: SENIOR DESKTOP SUPPORT </strong></p><p><strong>LOCATION: CARROLLTON, TX ONSITE</strong></p><p><strong>DURATION: 3-6 MONTHS</strong></p><p><strong>RATE: $28 - $32/HOUR</strong></p><p><br></p><ul><li>Provide front‑line desktop support for Office 365, Windows 11, and general software and hardware issues.</li><li>Actively call end users to troubleshoot and resolve issues, not just respond via email or chat.</li><li>Manage, resolve, and close an average of 20+ tickets per day with minimal supervision.</li><li>Monitor help desk queues and system alerts each morning to identify outages or critical issues and escalate as needed.</li><li>Image systems and configure computers for new deployments and large‑scale desktop migration efforts.</li><li>Provide onsite support, including imaging machines, receiving inventory, and setting up equipment.</li><li>Track IT assets accurately, ensuring proper documentation and inventory control.</li><li>Support mobile devices (hardware and software), including factory resets, cleaning, repurposing, packing, and shipping.</li><li>Pack, ship, and receive hardware following established procedures.</li><li>Document issues, troubleshooting steps, and resolutions clearly in the help desk system.</li></ul>