<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join a team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.</p><p>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.</p><p>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.</p><p>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.</p><p>• Offer payment plan options and address billing inquiries with precision and care.</p><p>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.</p><p>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.</p><p>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.</p><p>• Collaborate with team members to ensure a supportive and organized patient access experience.</p>
<p>Delaware client seeks a Bookkeeper with proven payroll and human resources expertise. This role will be responsible for maintaining income and expenses, invoice processing, assisting with account reconciliations, accounts payable/receivable, monitoring inventory controls, maintaining financial records, processing the monthly close, managing bank reconciliations, preparing financial reports, and assisting with general office duties. The successful Bookkeeper must have knowledge of QuickBooks, administrative experience, knowledge of accounting and bookkeeping systems, and the ability to ensure compliance with local, state, and federal regulations.</p><p><br></p><p>What you get to partake in:</p><p>· Manage accounts receivable/payable transactions</p><p>· Process and generate vendor invoices</p><p>· Maintain general ledger</p><p>· Reconcile monthly bank statements</p><p>· Process tax withholdings</p><p>· Review payroll tax payments</p><p>· Accounts Reconciliations</p><p>· Prepare financial statements</p><p>· Assist with administrative tasks</p>
<p>We are looking for an Accounting Specialist to join our team in Cape May, New Jersey. This long-term contract position is ideal for candidates with a strong attention to detail, a solid background in cash applications, and a strong understanding of accounting principles. The role requires proficiency in Microsoft Excel and a minimum of one year of relevant experience.</p><p><br></p><p>Responsibilities:</p><p>• Process and reconcile cash applications with accuracy and efficiency.</p><p>• Manage accounts payable and accounts receivable transactions.</p><p>• Maintain and update financial records to ensure compliance with company policies.</p><p>• Prepare monthly and quarterly financial reports for management review.</p><p>• Assist in identifying discrepancies and resolving accounting issues.</p><p>• Collaborate with internal teams to support overall financial operations.</p><p>• Utilize Excel to analyze data and generate reports.</p><p>• Ensure all accounting functions adhere to regulatory standards and best practices.</p><p>• Contribute to process improvement initiatives within the accounting department.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are looking for a detail-oriented Medical File Clerk to join a team on a short-term contract basis in Georgetown, Delaware. In this role, you will assist with organizing, scanning, and saving patient and caregiver records to ensure accurate documentation. This is an onsite position requiring strong organizational skills and the ability to handle sensitive information with care.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Organize paper charts and employee records in preparation for scanning.</p><p>• Scan documents using an onsite multifunction device capable of double-sided scanning.</p><p>• Save scanned files to a network drive using a standardized naming convention.</p><p>• Potentially upload files directly into client charts within the designated system, as instructed.</p><p>• Handle approximately 300–400 files across two locations, with an average of five minutes of work per file.</p><p>• Follow detailed instructions and receive onsite supervision for all tasks.</p><p>• Maintain confidentiality and ensure all personal information is handled securely.</p><p>• Collaborate with agency directors at each location to ensure a smooth workflow.</p>