<p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
<p>We are looking for a dedicated Collections Specialist to oversee student account receivables for a higher education institution in NE Philadelphia, Pennsylvania. This role focuses on managing overdue accounts, collaborating with students and families, and ensuring compliance with institutional policies and government regulations. The ideal candidate will excel at balancing financial responsibilities with a student-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue student accounts related to tuition, housing, and fees, ensuring timely follow-up.</p><p>• Develop and administer payment plans in alignment with university guidelines.</p><p>• Collaborate with internal departments and external collection agencies to resolve outstanding balances.</p><p>• Maintain detailed and accurate records of all student account activities and communications.</p><p>• Prepare monthly reports highlighting delinquent accounts and collection efforts.</p><p>• Enforce institutional policies regarding registration holds, transcript restrictions, and financial clearance.</p><p>• Ensure compliance with federal, state, and university regulations related to student accounts.</p><p>• Educate students and families on financial responsibility and payment options.</p><p>• Recommend accounts for write-offs or legal actions based on established procedures.</p><p>• Assist the Student Account Services team during peak periods by processing payments and completing end-of-day tasks.</p>
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
<p>Robert Half has a client seeking a part-time Social Media Consultant with strong writing skills to elevate its digital presence. This position will be 20 hours per week and onsite in Philadelphia, PA. </p><p> </p><p>Key responsibilities include:</p><ul><li>Create and schedule engaging posts for primarily LinkedIn and Instagram</li><li>Assist in updating the company website</li><li>Evaluate and refine the existing social media plan</li><li>Help develop and execute social media strategies </li><li>Stay up to date with best practices for social media content creation and campaign management</li></ul>
<p>We are looking for a skilled Desktop Support Technician to join our team on a contract basis in Havertown, Pennsylvania. In this role, you will provide first-level technical assistance to staff, ensuring smooth operation of devices such as Apple laptops and Chromebooks. This position requires hands-on support, in-person visits, to promptly resolve hardware and software issues.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-level technical support for staff, addressing device-related issues efficiently.</p><p>• Troubleshoot and resolve problems with Apple laptops and Chromebooks used by staff </p><p>• Provide desk-side support for walk-in concerns and respond to tech calls for assistance.</p><p>• Maintain effective communication with users to understand and address their technical challenges.</p><p>• Document and track reported issues to identify recurring problems and suggest improvements.</p><p>• Collaborate with team members to share knowledge and enhance support processes.</p><p>• Conduct basic maintenance and configuration of devices to ensure optimal performance.</p><p>• Assist with onboarding new users by setting up devices and providing initial training.</p><p>• Stay updated on emerging technologies relevant to the educational environment.</p>
We are looking for a skilled Systems Engineer to join our team in West Chester, Pennsylvania. In this position, you will be responsible for designing, maintaining, and optimizing infrastructure across Azure and on-premise environments. The ideal candidate will possess strong technical expertise, a collaborative approach, and a commitment to operational excellence.<br><br>Responsibilities:<br>• Develop and implement secure and scalable infrastructure solutions for both Azure and on-premise environments.<br>• Manage and deploy infrastructure as code using Terraform, ensuring modularity and security.<br>• Monitor system performance and proactively address issues to ensure high availability and disaster recovery readiness.<br>• Collaborate with cross-functional teams to plan and execute infrastructure changes effectively.<br>• Research and apply industry best practices to enhance infrastructure reliability and security.<br>• Troubleshoot and resolve technical issues related to networking, storage, and virtualization.<br>• Maintain accurate documentation and share knowledge with team members to improve processes.<br>• Uphold high standards of integrity by seeking guidance when faced with uncertain tasks or risks.<br>• Ensure compliance with security protocols and operational best practices.
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
We are looking for an experienced Associate General Counsel specializing in real estate to join a dynamic private equity firm in Glen Mills, Pennsylvania. This role offers the chance to contribute to high-profile commercial real estate transactions, including acquisitions, developments, and leasing projects. As a trusted legal advisor, you will play a pivotal role in supporting strategic initiatives and guiding executives through complex legal matters.<br><br>Responsibilities:<br>• Draft, review, and negotiate legal documents for acquisitions, sales, financing, development, and leasing transactions.<br>• Provide strategic legal counsel to executives, identifying potential risks and opportunities in operational matters.<br>• Oversee due diligence processes, ensuring thorough review and analysis of legal and business risks.<br>• Coordinate and manage transaction closings, ensuring compliance with all applicable regulations.<br>• Conduct legal research to support business decisions and maintain adherence to relevant laws.<br>• Collaborate with external legal counsel to address specialized legal concerns.<br>• Evaluate and approve marketing materials and business communications for legal compliance.<br>• Prepare detailed litigation analyses and reports for executive leadership and the board.<br>• Support the development and execution of strategies for large-scale real estate projects.<br>• Ensure alignment with internal policies and external regulatory requirements.
We are looking for a Help Desk Analyst I to join our team in Allentown, Pennsylvania, on a long-term contract basis. In this role, you will provide essential technical support to ensure smooth operations of IT systems for staff and students across the district. This position requires a proactive and detail-oriented individual with strong troubleshooting skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Deliver technical support for desktops, laptops, printers, and other peripheral devices.<br>• Manage and resolve help desk tickets promptly, ensuring efficient issue resolution.<br>• Install, configure, and maintain software and hardware systems to meet user needs.<br>• Provide support for Microsoft Office 365, Windows operating systems, and educational software.<br>• Document issues and resolutions accurately using ticketing systems.<br>• Address network connectivity problems and perform basic troubleshooting.<br>• Set up and maintain classroom technology, including projectors, smart boards, and student devices.<br>• Collaborate with IT staff to implement system upgrades and deployments.<br>• Offer both on-site and remote technical support across multiple school locations.
We are looking for a dedicated Help Desk Analyst to provide efficient technical support to employees in a Windows-based environment. This is a long-term contract position located in Coatesville, Pennsylvania, requiring a hands-on approach to troubleshooting and resolving hardware and software issues. The role involves working onsite five days a week with the possibility of hybrid flexibility after ramp-up.<br><br>Responsibilities:<br>• Deliver first-line deskside and remote support to approximately 120 employees, including troubleshooting Windows-based systems and a small number of Mac devices.<br>• Diagnose and resolve issues related to applications, desktops, laptops, and other hardware.<br>• Utilize Intune to manage and deploy laptops and ensure proper setup.<br>• Perform imaging of desktops and laptops, customizing images as needed to meet user requirements.<br>• Maintain and track helpdesk tickets in the ticketing system, ensuring timely resolution of issues.<br>• Support Active Directory by managing user permissions and access.<br>• Install, configure, and repair desktop hardware and peripherals.<br>• Provide guidance and training to users on basic technical issues and system functionalities.<br>• Collaborate with team members to ensure consistent and high-quality support across the organization.
We are looking for an experienced IT Director to spearhead the development of innovative digital strategies that align with our business objectives. Based in Danboro, Pennsylvania, this leadership role will focus on modernizing operations, driving technological advancements, and enhancing customer engagement. The ideal candidate will possess a strong aptitude for strategic thinking and the ability to implement transformative initiatives across a global organization.<br><br>Responsibilities:<br>• Develop and execute a comprehensive digital strategy to advance organizational goals and improve operational efficiency.<br>• Lead the adoption of AI, Data Science, and Automation tools to drive innovation and optimize business processes.<br>• Oversee the integration and optimization of CRM systems to enhance customer relationships and streamline workflows.<br>• Collaborate with cross-functional teams to ensure alignment between technology solutions and business needs.<br>• Establish and maintain a robust IT infrastructure to support scalable growth and global operations.<br>• Monitor emerging industry trends and technologies to identify opportunities for continuous improvement.<br>• Manage IT budgets and resources effectively, ensuring cost-efficient technology investments.<br>• Provide strategic leadership to the IT department, fostering innovation and growth.<br>• Ensure compliance with data security and privacy regulations across all digital platforms.<br>• Build strong partnerships with external vendors and stakeholders to enhance technological capabilities.
We are looking for a skilled Systems Administrator to join our team in Lambertville, New Jersey. In this role, you will be responsible for ensuring the stability, security, and efficiency of our IT systems, including servers, networks, and end-user devices. This position requires a proactive approach to managing infrastructure and supporting organizational technology needs.<br><br>Responsibilities:<br>• Administer and maintain Windows Servers, both physical and virtual, using platforms like Hyper-V and Proxmox.<br>• Manage Active Directory, Office 365, and Azure applications to ensure seamless functionality.<br>• Configure and optimize Cisco switches, VLANs, routing protocols, and WatchGuard firewalls.<br>• Handle patch management, system hardening, backups with tools such as Hornet, and disaster recovery planning.<br>• Monitor system performance using tools like NinjaOne and Zabbix, addressing and resolving issues promptly.<br>• Provide Tier 2 and Tier 3 technical support, oversee the helpdesk queue, and deploy desktops and laptops.<br>• Document technical processes, configurations, and solutions to maintain clear records.<br>• Collaborate with team members to ensure IT infrastructure aligns with organizational goals.
We are looking for a skilled Desktop Support Analyst to join our team in Thorofare, New Jersey. In this role, you will provide technical assistance and support across a range of desktop, laptop, and mobile devices in a fast-paced Windows 11 and Microsoft 365 environment. This position requires a proactive approach to problem-solving, collaboration, and delivering high-quality IT services.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot both hardware and software to ensure optimal performance.<br>• Manage service desk tickets by providing timely updates, escalating complex issues, and ensuring satisfactory resolutions.<br>• Oversee the onboarding and offboarding processes, including imaging and deploying hardware while maintaining accurate IT asset records.<br>• Detect and report phishing attempts, malware infections, and other security threats following established procedures.<br>• Support the integration of IT systems for newly acquired organizations into the company's operations.<br>• Conduct research using vendor resources and forums to identify solutions that prevent and resolve technical challenges.
We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.<br><br>Responsibilities:<br>• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.<br>• Troubleshoot system issues, providing timely resolution and support to end-users.<br>• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.<br>• Collaborate with management to enhance system integrations and align technology solutions with business needs.<br>• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.<br>• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.<br>• Monitor system effectiveness and implement improvements to meet organizational goals.<br>• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.<br>• Support adherence to regulatory requirements, including risk management and compliance protocols.<br>• Promote a collaborative team environment and uphold organizational values in all interactions.
<p>We are looking for an experienced Endpoint Administrator to join our team in Blue Bell, Pennsylvania. In this Contract-to-Permanent role, you will play a vital part in managing endpoint devices, ensuring compliance, and providing executive-level IT support. This position is ideal for someone with expertise in mobile device management and strong communication skills to interact with diverse stakeholders.</p><p>**4 days a week onsite in Blue Bell, PA office </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile device policies, oversee patching updates, and ensure compliance for iOS devices using tools such as MobileIron and Intune.</p><p>• Develop and implement automation workflows using PowerShell to streamline workstation management and OS deployments.</p><p>• Handle advanced tasks such as task sequencing, Autopilot configurations, and PowerShell scripting for efficient endpoint administration.</p><p>• Act as a Tier 3 escalation point to resolve complex IT issues, including connectivity problems and site outages.</p><p>• Provide high-level support for executives, offering personalized assistance and ensuring seamless technology use for C-level stakeholders.</p><p>• Collaborate with the ServiceNow platform to manage and track IT service requests.</p><p>• Ensure the security and functionality of all endpoint devices by maintaining up-to-date patches and configurations.</p>
<p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Oversee financial planning administration</p><p>· Perform financial modeling</p><p>· Balance sheet analysis</p><p>· Process Improvement</p><p>· Perform profit loss analysis</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and drive its strategic development. Based in Radnor, Pennsylvania, this role involves designing, implementing, and maintaining Salesforce solutions that align with business goals. The ideal candidate will be highly skilled in Salesforce architecture, data governance, and automation, while also excelling in collaboration with stakeholders and external vendors.<br><br>Responsibilities:<br>• Lead the architectural design and governance of the Salesforce platform across various clouds, including Sales, Service, Marketing, and Experience.<br>• Drive the full implementation process of Salesforce, encompassing requirements analysis, solution design, data migration, and user training.<br>• Develop and deploy advanced automation tools, such as Flow, Apex, and Process Builder, to optimize workflows and business processes.<br>• Partner with executive stakeholders to ensure Salesforce functionalities align with organizational objectives.<br>• Manage collaboration with third-party vendors for Salesforce solutions, while taking ownership of ongoing maintenance and support.<br>• Oversee data architecture and governance, ensuring compliance, security, and data accuracy across the platform.<br>• Research, evaluate, and integrate third-party applications from the AppExchange and custom-built solutions.<br>• Stay updated on Salesforce releases and proactively implement new features to enhance business operations.<br>• Create and maintain detailed documentation, including system architecture, workflows, and training materials.<br>• Perform additional duties as assigned to support organizational needs.
We are looking for a Sr. Systems Administrator to oversee and maintain our IT infrastructure in Newark, Delaware. This role involves managing a variety of systems, including servers, virtual environments, cloud technologies, and Active Directory, to ensure optimal performance and security. The ideal candidate will possess a strong technical background and the ability to address complex issues while ensuring compliance with organizational policies and regulatory requirements.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, appliances, hypervisors, and storage systems.<br>• Oversee the operation of physical server environments, disaster recovery sites, and virtualized systems.<br>• Administer and troubleshoot cloud-based infrastructure technologies and Microsoft-based products.<br>• Configure and maintain Active Directory, including user accounts, Group Policy Objects, and authentication services.<br>• Implement and manage backup and recovery solutions to ensure data integrity and availability.<br>• Develop and apply security patches and enhancements to safeguard systems against vulnerabilities.<br>• Create and manage monitoring tools to track system performance and resolve issues proactively.<br>• Automate IT processes and support end-user technology, such as workstations, laptops, and peripherals.<br>• Plan and execute projects that align with organizational goals, including budgeting and scheduling.<br>• Ensure compliance with IT policies, licensing agreements, and regulatory requirements.
<p>Growing firm located in the Wilmington Delaware area seeks a skilled Firm Administrator with proven administrative, accounting, and finance experience within the legal/real estate industry. In this role, the Firm Administrator will assist with administrative operations including: developing office policies, processing client invoices, manage and monitor firm expenses, processing accounts receivables, assist with bank reconciliations, complete mail mergers, resolve vendor discrepancies, process human resources requests, coordinate with partners on strategic planning, and ensure compliance with employment laws, vendor policies, internal policies, and best practices. We are looking for someone with proven perceptive of legal office systems and trust administration.</p><p><br></p><p>How you will make an impact</p><p>· Direct and coordinate administrative functions</p><p>· Oversee scheduling, office supply management and vendor relations</p><p>· Account reconciliation of vendor statements</p><p>· Process year-end documents including 1099s</p><p>· Assist with/Resolve vendor inquiries</p><p>· Reconcile and process vendor invoices</p><p>· Handling client escrow and fiduciary funds</p><p>· Provide reports to management</p>
We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
We are looking for a skilled Systems Administrator to oversee the installation, configuration, and maintenance of hardware and software systems. This role involves ensuring optimal performance, security, and reliability of the organization's IT infrastructure while adhering to established standards. The ideal candidate will have a proactive approach to technical research and innovation to enhance system capabilities.<br><br>Responsibilities:<br>• Manage and maintain the organization's Active Directory structure to ensure seamless user authentication and resource management.<br>• Configure, monitor, and troubleshoot Windows Server environments to ensure stability and security.<br>• Provide support and administration for systems running Windows 10, ensuring user productivity and system efficiency.<br>• Oversee the deployment, operation, and maintenance of Dell Technologies hardware to meet organizational needs.<br>• Administer Citrix technologies to facilitate secure and efficient remote access solutions.<br>• Implement and manage cloud-based services within Azure to optimize performance and scalability.<br>• Leverage artificial intelligence tools, including Copilot, to enhance system functionality and efficiency.<br>• Conduct regular system updates, patches, and backups to safeguard data and maintain compliance.<br>• Collaborate with teams to identify and address technical challenges, ensuring smooth system operations.<br>• Research and integrate new technologies to drive innovation and improve infrastructure capabilities.
