<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Are you detail-oriented, organized, and passionate about providing outstanding operational support? Robert Half is seeking a <strong>Sales Support Specialis</strong>t to join a fast-paced environment and play a crucial role in ensuring accurate and efficient processing of orders. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p>- Accurately enter customer orders into the company database, maintaining a high level of attention to detail and data integrity.</p><p>- Review incoming orders for completeness and resolve discrepancies with internal teams or customers as needed.</p><p>- Collaborate with sales, customer service, and warehouse teams to facilitate smooth order fulfillment and delivery.</p><p>- Communicate order status and resolve issues to ensure an excellent customer experience.</p><p>- Maintain and update order records, adhering to all data privacy and quality standards.</p><p>- Support ongoing process improvements to increase efficiency and accuracy. </p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with law firm billing expertise. As the Legal Billing Specialist, you will oversee client invoicing, assist with the collections process, handle legal billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>Are you the kind of person who finds joy in accuracy, organization, and checking things off your list? We’re looking for a Part-Time Data Entry Clerk who brings positive energy, strong attention to detail, and a love for keeping information clean and organized. This is a perfect role for someone who enjoys independent work, thrives on routine, and wants a flexible part‑time schedule in a supportive, upbeat work environment.</p><p><br></p><p>What You’ll Do</p><ul><li>Input data quickly and accurately into company systems</li><li>Review information for errors, inconsistencies, or missing details</li><li>Maintain and organize digital records and files</li><li>Assist with basic administrative tasks as needed</li><li>Communicate with team members to verify information when necessary</li><li>Keep workflow efficient, accurate, and upbeat!</li></ul><p><br></p>
<p>Are you someone who loves organization, numbers, and keeping information perfectly tidy? We’re looking for an upbeat, detail‑driven Data Entry Clerk to join our Harrisburg team! In this role, you’ll help keep data accurate, updated, and organized — making you a key part of keeping daily operations running smoothly. If you’re reliable, focused, and love a good checklist… you’ll feel right at home!</p><p><br></p><p>What You’ll Do</p><ul><li>Enter data quickly and accurately into databases and internal systems</li><li>Review, verify, and correct information to ensure quality and consistency</li><li>Maintain organized files and digital records</li><li>Assist with administrative tasks as needed (scanning, filing, document management)</li><li>Communicate with team members to clarify and update information</li><li>Keep workflow smooth, efficient, and <em>positively upbeat</em></li></ul><p><br></p>
<p>Are you detail-oriented and organized, with a passion for accuracy? Robert Half is seeking a Data Entry Clerk to support essential administrative operations. In this role, you’ll play a critical part in maintaining a local company’s data integrity while working in a collaborative and supportive environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter and update data into databases, spreadsheets, or proprietary systems</li><li>Review documents and verify information for completeness and accuracy</li><li>Maintain detailed records and files in accordance with company procedures</li><li>Perform regular audits to ensure data quality and resolve discrepancies promptly</li><li>Support other clerical and administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for an Accounts Receivable Specialist to join our team in Lafayette Hill, Pennsylvania. This is a contract position where you will handle critical financial processes, including cash applications and account portfolio management. The role requires strong attention to detail and collaboration with the sales team to ensure accurate and timely account reconciliation.</p><p><br></p><p>Responsibilities:</p><p>• Manage a designated portfolio of accounts organized by region, ensuring accurate and timely updates.</p><p>• Process cash applications and postings with precision, maintaining the integrity of financial records.</p><p>• Collaborate with the sales team to resolve account discrepancies and bring accounts up to date.</p><p>• Conduct light collections efforts with clients to address outstanding balances.</p><p>• Support billing functions to ensure invoices are accurate and delivered promptly.</p><p>• Monitor cash activities and transactions to maintain proper account balances.</p><p>• Utilize Excel and Hana software for efficient data management and reporting.</p><p>• Provide regular updates on account statuses and escalate unresolved issues as needed.</p><p>• Maintain compliance with company policies and financial regulations.</p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>We are seeking a detail‑oriented <strong>Rebates Specialist </strong>to manage and optimize customer and vendor rebate programs. This role oversees the full rebate lifecycle—from setup and tracking to accurate processing, reporting, and reconciliation. The ideal candidate is analytical, highly organized, and comfortable working with cross‑functional teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage rebate programs from setup through payment, ensuring accuracy and compliance.</li><li>Maintain detailed records of rebate agreements, pricing, terms, and eligibility.</li><li>Serve as the primary contact for rebate‑related inquiries across internal teams, vendors, and customers.</li><li>Analyze rebate data, identify trends, and prepare reports on financial impact.</li><li>Process rebate calculations, payments, accruals, and reconciliations.</li><li>Support audits, policy compliance, and continuous process improvement.</li><li>Coordinate GPO, promotional, and purchase‑based rebate programs.</li><li>Maintain documentation and assist with automation opportunities.</li></ul>
<p>Robert Half has partnered with a small firm on their search for a proactive, Legal Billing Specialist. As the Legal Billing Specialist, you will oversee client invoicing, assist with the collections process, update ERP system, perform mail merges, complete accounts receivable transactions, review and assign sales tax codes, perform account reconciliations, prepare supporting documents, and provide solutions to client inquiries. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and issue accurate billing statements, ensuring all client accounts are properly updated.</p><p>• Manage trust accounts, client escrow funds, and fiduciary transactions with precision and adherence to regulations.</p><p>• Utilize QuickBooks Desktop or Online to process financial records and maintain organized bookkeeping.</p><p>• Execute mail merges efficiently to streamline communication and billing processes.</p><p>• Collaborate closely with legal teams and clients to resolve billing inquiries and discrepancies.</p><p>• Monitor and collect outstanding payments while maintaining clear and effective communication with clients.</p><p>• Generate and analyze financial reports to identify trends and improve billing operations.</p><p>• Ensure compliance with legal billing standards and maintain confidentiality of sensitive financial information.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join a team in King of Prussia, Pennsylvania. This role requires someone who pays close attention to detail, thrives in a fast-paced, high-volume environment, and is skilled in managing various aspects of accounts receivable processes. As a contract position, this opportunity offers the potential for long-term growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Process daily accounts receivable transactions, including invoicing, payment applications, account reconciliations, and handling unapplied cash.</p><p>• Perform regular batching and deposits for credit card payments and financing transactions.</p><p>• Utilize a check scanner to deposit daily check batches into the bank account accurately and efficiently.</p><p>• Handle customer refunds and chargebacks promptly to ensure smooth financial operations.</p><p>• Monitor and manage collection efforts across multiple entities to reduce aged receivables and improve cash flow.</p><p>• Conduct thorough aging reviews, document trends, and escalate unresolved issues to the Accounts Receivable Manager.</p><p>• Collaborate with stakeholders to identify and implement strategies for minimizing outstanding receivables.</p><p>• Ensure accurate and timely processing of credit memos and maintain organized records for audit purposes.</p><p>• Support reconciliation efforts to maintain consistency and accuracy across financial accounts.</p>
<p>We are looking for a detail-oriented Data Entry Clerk to join a team in Plymouth Meeting, Pennsylvania. This contract-to-permanent position involves maintaining and processing participant and plan-level data for defined contribution retirement plans. The ideal candidate will play a key role in ensuring the accuracy and integrity of sensitive information while adhering to industry standards and compliance requirements.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update participant demographic details and contribution files into the recordkeeping system with precision.</p><p>• Review incoming data for completeness, identifying and resolving any discrepancies.</p><p>• Conduct regular data validation, audits, and reconciliation to maintain data integrity.</p><p>• Process transactions such as contributions, loan repayments, rollovers, and distributions following established procedures.</p><p>• Monitor daily data submissions and collaborate with internal teams or clients to address missing or incorrect information.</p><p>• Organize and maintain electronic records for compliance and audit purposes.</p><p>• Communicate effectively with internal departments and external employers to resolve data-related issues.</p><p>• Support special projects, including cleanup efforts, as required.</p><p>• Ensure confidentiality of sensitive information and adhere to all regulatory guidelines related to retirement plan data.</p>
<p>Prestigious, international company has reached out to Robert Half to assist them with hiring a full time Accounts Payable Specialist with proven experience processing high-volume, PO and Non-PO invoicing. This Accounts Payable Specialist will assist with receiving, processing, and verifying invoices, assisting with bank cash management, filing income statements, processing bank reconciliations, owning the accounts payable process, assisting with bank deposits, managing cash receipts, spreadsheet maintenance, verifying approvals, assisting with check runs, and reconciling vendor statements. The successful candidate must have excellent Microsoft Excel skills, knowledge of best practices in accounting, and the ability to multi-task.</p><p><br></p><p>Primary Responsibilities</p><p>· Analyze, process, and approve invoices</p><p>· Enter invoices and credits into company ERP system</p><p>· Resolve purchase order disputes/inquiries</p><p>· Oversee accounts payable ledger</p><p>· Schedule and prepare client payments</p><p>· Process: Check Runs, ACH transactions, Online Payments</p><p>· POC for external vendors</p><p>· Assist with invoices adjustments</p><p>· Prepare financial reports</p><p>· Process 1099 form requests</p><p>· Reconcile account transactions</p><p>· Generate vendor statements</p><p>· Investigate and resolve A/P discrepancies</p>
<p>Robert Half is seeking a skilled Accounts Payable Specialist to join a team based in Philadelphia, Pennsylvania. This Accounts Payable Specialist position involves overseeing accounts payable operations and supporting a team while ensuring accuracy and efficiency in day-to-day financial tasks. In this Contract to permanent Accounts Payable Specialist role, this opportunity offers potential for growth within a dynamic and collaborative environment. Click the apply button today to get your career moving in the right direction. If you have any questions, please contact Robert Half at 215-568-4580 and mention job reference #03720-0013389575.</p><p><br></p><p>As an Accounts Payable Specialist Your Responsibilities will include but are not limited to:</p><p>• Manage and oversee accounts payable processes, ensuring timely and accurate handling of invoices and payments.</p><p><br></p><p>• Supervise and provide guidance to a team of two staff members, promoting their development and maintaining workflow efficiency.</p><p><br></p><p>• Utilize systems such as Costpoint and DocStar to streamline invoice processing and payment management.</p><p><br></p><p>• Perform account coding and ensure proper allocation of expenses to the correct accounts.</p><p><br></p><p>• Process invoices and verify accuracy, identifying and resolving discrepancies as needed.</p><p><br></p><p>• Handle ACH transactions and check runs, maintaining compliance with company policies.</p><p><br></p><p>• Create and analyze reports using tools such as Excel, including pivot tables, to support financial decision-making.</p><p><br></p><p>• Collaborate with other departments to ensure smooth integration of accounts payable functions.</p><p><br></p><p>• Identify opportunities to enhance processes and implement best practices for operational improvements.</p>
<p>Specialty company located in the Plymouth Meeting, PA area is looking to hire an AP Specialist with proven experience within a multi-entity or multi-location setting. The responsibilities for this role will consist of processing vendor invoices, expense reporting, assisting with coding of invoices, account reconciliation, posting client reimbursable costs, verifying and updating vendor accounts, analyzing accounts payable transactions for accuracy, assist with check runs, preparing documents for audits, and resolving accounts payable discrepancies. Ideally, we are seeking an AP Specialist who can perform day-to-day financial transactions utilizing their knowledge of best practices in accounting and bookkeeping.</p><p><br></p><p>How you will make an impact</p><p>· Oversee full accounts payable cycle</p><p>· Code invoices and match purchases</p><p>· Process 1099 Forms</p><p>· Resolve invoice discrepancies</p><p>· Process expense reimbursements</p><p>· Month-End/Year-End Close</p><p>· Prepare financial reports and statements</p><p>· Assist with AP benefits administration activities</p><p>· General Ledger processing</p><p>· Perform accounting research</p>
<p>Innovative, Delaware County client seeks an AR Specialist with previous bookkeeping and auditing experience. The AR Specialist will be responsible for managing the full cycle of accounts receivable activities including: generating invoices, preparing payment schedules, monitoring aging reports, processing credit card/wire/ACH payments, assisting with month-end/year-end close, reconciling bank statements, resolving billing issues, and maintaining accurate financial records. The ideal AR Specialist should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise at time management.</p><p><br></p><p>Primary Duties</p><p>· Receive, review and process billing</p><p>· Create payment schedules</p><p>· Maintain and update customer accounts</p><p>· Reconcile bank deposits</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Post cash receipts</p><p>· Generate financial statements</p><p>· Resolve customer service issues</p>
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>Stable client located in the King of Prussia/Wayne area is looking to staff an Accounts Receivable Specialist who enjoys working with numbers while building strong customer relationships and contributing to overall financial stability. In this role, you will oversee the collection of outstanding payments, prepare and submit customer invoices, post remittances to customer accounts, monitor AR aging accounts, process deposits and credit card payments, assist with invoices disputes, review credit memos, and update customer accounts as needed. The ideal Accounts Receivable Specialist should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise in time management.</p><p><br></p><p>Major Responsibilities</p><p>· Investigate and review account discrepancies</p><p>· Generate collections correspondence to customers</p><p>· Process check runs, wire transfers, ACH payments, and credit card transactions</p><p>· Maintain and update customer accounts</p><p>· Process adjustments and resolve billing discrepancies</p><p>· Prepare monthly financial statements</p><p>· Monitor cash flow</p><p>· Research and analysis documentation</p><p>· Assist with administrative activities</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Rapidly growing P/E firm seeks a proactive and strategic Sr. Finance Manager to focus on FP& A (budgets, forecasts, modeling). The Sr. Finance Manager will be responsible for budgeting, financial planning, cash flow management, and providing financial insights to support business decisions. In this role, you will also perform ROI analysis, create and maintain complex financial models, provide leadership where needed, develop KPIs, monitor financial performance, develop and implement cost-reduction strategies and financial control, and provide management with strategic plans for long-term financial benefits for the organization. We ideally want a candidate who can own all aspects of the financial management function, possess strong P& L expertise, and advanced budgeting skills.</p><p><br></p><p>What you get to partake in:</p><p>· Oversee day-to-day financial operations including general accounting, budgeting, and forecasting</p><p>· Lead the budgeting, financial forecasting/ reporting process</p><p>· Collaborate with internal teams to access financial performance and cost efficiency</p><p>· Analyze financial data and prepare monthly, quarterly, annual reports</p><p>· Coordinate with management team on profit loss analysis</p><p>· Manage the audit process and work with external auditors as needed</p><p>· Report on various investment analysis</p><p>· Develop financial models and pricing strategies to support sales and margin improvement</p><p>· Implement internal controls and financial procedures to safeguard company assets</p>
<p>We are looking for a skilled Campaign Specialist with pharmaceutical HCP media operations experience. This candidate must have experience running endemic impressions-based programs and ability to work with impressions, page views, and clicks. This role is ideal for someone who is detail-oriented and excels at managing digital campaigns and coordinating cross-functional teams. As part of a long-term contract, you will oversee omnichannel project delivery, ensuring the accuracy, quality, and success of campaigns in the clinical research industry. This candidate should also have experience using Jira. </p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of campaign delivery, including setup, quality assurance, launch, pacing, optimization, and close-out.</p><p>• Collaborate with editorial, product, and ad operations teams to ensure accurate targeting and seamless content placement.</p><p>• Monitor campaign pacing and key performance indicators, identifying risks and implementing mitigation strategies.</p><p>• Coordinate cross-functional teams to ensure project timelines, trackers, and documentation are maintained effectively.</p><p>• Lead internal status updates, kick-off meetings, and ongoing delivery checkpoints for assigned projects.</p><p>• Generate performance reports using internal dashboards in collaboration with data analytics and marketing teams.</p><p>• Ensure compliance with regulatory standards and maintain accurate records for campaigns.</p><p>• Support billing reconciliation processes and validate delivery against contracted agreements.</p><p>• Provide optimization recommendations to improve campaign outcomes in partnership with marketing and product teams.</p><p>• Capture proof-of-placement documentation, including screenshots and reports, for client validation.</p>
<p><strong>Editor IV – Entertainment Content Merchandising Strategy Specialist </strong></p><p><strong>Location:</strong> Hybrid, Philadelphia, PA </p><p><strong>Employment Type:</strong> Contract – Temporary</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Editor IV</strong> to create, curate, and maintain editorial features across multiple content channels—including news, sports, finance, lifestyle, entertainment, and TV—on web, mobile, and TV platforms. This role focuses heavily on <strong>content curation, packaging, scheduling, and copyediting</strong>, with occasional opportunities for long-form writing.</p><p>The ideal candidate is highly organized, detail-oriented, creative, and able to collaborate across teams to deliver compelling cross-platform content experiences. This person will work closely with partners, monitor breaking news, track performance metrics, and help shape long-term content strategy.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create, curate, and program editorial features across various content verticals.</li><li>Monitor media sources to post breaking news and schedule features to maximize engagement.</li><li>Maintain regular communication with content partners and manage workflows for obtaining and publishing partner content.</li><li>Collaborate with internal teams to support long-term editorial strategy and new content features.</li><li>Analyze metrics to understand audience behavior and optimize content performance.</li><li>Schedule and copyedit content daily, ensuring consistent programming across shifts.</li><li>Contribute ideas on how to enhance a cross-platform news/entertainment/TV experience.</li><li>Uphold editorial quality standards around clarity, accuracy, grammar, and storytelling.</li><li>Support programming needs during off-hours or holidays as required.</li></ul>
<p>We are seeking a Product Manager to support the execution of our Conversational AI initiatives, specifically the Chat Bot Assistant. This role focuses on journey mapping, requirement writing, user story creation, UAT, and release management to ensure timely delivery of high-quality chatbot experiences. You will work closely with the Senior Product Manager, Conversation Designer, Authors and cross-functional teams to translate strategic goals into actionable deliverables.</p><p>What You’ll Do</p><p>• Translate product vision and high-level requirements into detailed conversational requirements, user stories and acceptance criteria</p><p>• Partner with engineering and QA teams to manage sprint planning and ensure timely delivery.</p><p>• Coordinate and execute User Acceptance Testing (UAT) for chatbot features and flows.</p><p>• Support release management activities, including documentation and stakeholder communication</p><p>• Work with conversational designers and NLP specialists to refine intents, utterances, and taxonomy</p><p>• Validate chatbot responses and ensure alignment with conversational design principles</p><p>• Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment</p><p>• Provide regular updates on progress, risks, and dependencies</p><p>• Maintain and groom the product backlog in collaboration with engineering and design teams</p>
