We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment.<br><br>Responsibilities:<br>• Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate.<br>• Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail.<br>• Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected.<br>• Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments.<br>• Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes.<br>• Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate.<br>• Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks.<br>• Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment.
<p>We have partnered with a growing wholesale distribution company on their search for a proactive AR/Collections Specialist with account management and sales tax compliance experience. This individual will work closely with key accounts utilizing SAGE to manage accounts receivable portfolios, proactively contact customers regarding outstanding balances, monitor customer account activity, resolve payment discrepancies, prepare ACH payments, assist with month-end accounting activities, and perform administrative tasks as needed. The ideal AR/Collections Specialist is a self-starter who takes ownership of responsibilities, identifies potential issues before they escalate, and thrives in a collaborative, positive work environment.</p><p> </p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
<p>Do you enjoy building relationships while keeping cash flow moving? Robert Half is recruiting an Accounts Receivable Specialist for a growing company seeking a proactive and customer-focused professional.</p><p><br></p><p>Responsibilities:</p><ul><li>Generate and distribute invoices</li><li>Apply cash receipts and process customer payments</li><li>Monitor aging reports and collections activity</li><li>Research account discrepancies</li><li>Collaborate with customers and internal teams regarding billing inquiries</li><li>Maintain accurate customer account records</li></ul>
<p>We are looking for a Billing Specialist II to support billing operations and process excellence for a long-term contract opportunity in Allentown, Pennsylvania. This role is ideal for someone who can interpret complex billing scenarios, strengthen operational controls, and serve as a knowledgeable resource for cross-functional teams. The position focuses on improving accuracy, resolving issues efficiently, and helping the organization refine billing-related workflows and communications.</p><p><br></p><p>Responsibilities:</p><p>• Analyze complex billing issues, identify underlying causes, and recommend effective solutions that support accurate and timely processing.</p><p>• Act as a knowledgeable resource on billing operations and meter-to-cash activities, helping team members build a stronger understanding of end-to-end processes.</p><p>• Document business workflows, system usage, and operational procedures in a clear and organized manner to support consistency and compliance.</p><p>• Review control reports and operational data to detect discrepancies, determine root causes, and drive issue resolution.</p><p>• Introduce and refine process controls that improve billing accuracy, reduce risk, and strengthen overall operational performance.</p><p>• Provide guidance, training, and day-to-day support to colleagues by sharing best practices and process knowledge.</p><p>• Correct account-level data issues so billing activities can move forward without unnecessary delays.</p><p>• Respond to questions from internal departments, customers, and external partners while maintaining strong working relationships.</p><p>• Partner on process improvement initiatives by defining requirements, supporting testing, mapping workflows, and helping implement billing-related changes tied to regulatory or business needs.</p><p>• Prepare business communications, contribute to business case development, and lead meetings or presentations for stakeholders across departments and external agencies.</p>