<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
<p>We are looking for a skilled Financial Crimes Analyst II for a client of ours. In this long-term contract role, you will play a pivotal part in ensuring the organization’s compliance with financial crime regulations, including AML, BSA, and the Patriot Act. Your expertise will support internal controls testing, risk assessments, and policy development to mitigate potential compliance gaps and risks.</p><p><br></p><p>Responsibilities:</p><p>• Conduct periodic testing of internal controls related to the organization’s risk assessment program, ensuring compliance with regulatory standards.</p><p>• Monitor, analyze, and escalate issues related to AML, BSA, OFAC, and the Patriot Act components of the compliance program.</p><p>• Collaborate with business units to develop risk self-assessment programs and enhance overall compliance processes.</p><p>• Evaluate compliance risks and recommend updates to policies, procedures, and processes to strengthen internal controls.</p><p>• Assist in creating and revising policies and procedures across the organization to align with financial crime regulations.</p><p>• Act as a liaison with internal departments and external stakeholders to address compliance concerns and ensure consistent communication.</p><p>• Maintain detailed logs of audit follow-ups and open compliance issues, ensuring timely resolutions and accurate tracking.</p><p>• Participate in organization-wide projects to implement best practices and improve operational efficiency.</p><p>• Provide technical expertise and guidance to resolve complex compliance issues and support customer service excellence.</p>
<p>We are seeking a highly skilled and detail-oriented <strong>Financial Crimes Analyst II</strong> to join our Finance team. This mid-level role plays a key part in driving financial insights, supporting strategic decision‑making, and ensuring accurate and timely financial reporting. The ideal candidate combines strong analytical capabilities with a solid understanding of banking operations, financial modeling, and data interpretation.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Financial Reporting & Analysis</strong></li><li>Prepare, analyze, and interpret monthly, quarterly, and annual financial statements.</li><li>Perform variance analyses and identify key trends, risks, and opportunities affecting financial performance.</li><li>Support forecasting, budgeting, and long-range planning processes.</li><li><strong>Data Modeling & Forecasting</strong></li><li>Develop and maintain complex financial models to support scenario planning, profitability analysis, and business cases.</li><li>Provide insights that guide strategic initiatives, cost optimization, and revenue growth.</li><li><strong>Operational & Business Partner Support</strong></li><li>Collaborate with business units to evaluate financial results, providing recommendations to improve performance.</li><li>Assist in assessing new products, pricing strategies, and process enhancements.</li><li><strong>Regulatory & Compliance Support</strong></li><li>Ensure financial reports meet internal controls and regulatory requirements.</li><li>Assist with internal and external audits as needed.</li><li><strong>Process Improvement</strong></li><li>Identify opportunities to streamline financial processes, enhance reporting efficiency, and improve data accuracy.</li><li>Support implementation of new systems, tools, or reporting enhancements.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree, degree in Business Administration, Criminal Justice or related area and at least three years of BSA experience in a financial institution.</li><li>2+ years of relevant finance or banking experience.</li><li>Strong proficiency in Excel and financial modeling; experience with financial systems (e.g., Oracle, SAP, Workday Adaptive) preferred.</li><li>Solid understanding of financial statements, banking products, and analytical methodologies.</li><li>Excellent communication skills with the ability to translate data into actionable insights.</li><li>High attention to detail, problem-solving ability, and a strong sense of ownership.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Experience in financial services or banking.</li><li>Knowledge of regulatory reporting requirements.</li><li>Familiarity with data visualization tools (e.g., Power BI, Tableau).</li></ul><p><br></p>
<p><strong>Compensation Analyst</strong></p><p>Are you a data-driven human resources professional who wants to make a real impact? Our company is seeking a talented Compensation and Benefits Analyst to join our HR team in the San Fernando Valley. In this highly analytical and strategic role, you’ll be responsible for advancing our compensation and benefits programs to attract, motivate, and retain top talent while ensuring cost efficiency and regulatory compliance.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><strong>Compensation Analysis & Administration</strong></p><ul><li>Analyze market salary data and conduct competitive benchmarking to ensure our total rewards stay ahead of the curve.</li><li>Develop, maintain, and communicate job descriptions, job architecture, salary grades, and compensation budgets.</li><li>Participate in compensation surveys and research internal and external pay equity.</li><li>Support annual merit reviews, bonus calculations, and incentive plan administration.</li><li>Advise managers on pay decisions to support fairness and competitiveness.</li><li>Prepare reports and dashboards for leadership review.</li></ul><p><strong>Benefits Program Management</strong></p><ul><li>Develop and administer benefits programs (health, retirement, ancillary), ensuring all communications and eligibility guidelines are clear for employees.</li><li>Support benefits enrollment and act as a resource for escalated employee inquiries.</li><li>Help manage vendor and broker relationships.</li><li>Analyze benefits utilization to measure program effectiveness and recommend improvements.</li><li>Research and recommend benefits best practices to optimize value.</li></ul><p><strong>Compliance & Reporting</strong></p><ul><li>Ensure programs comply with FLSA, ACA, ERISA, and all other relevant legal standards.</li><li>Prepare and submit government reports and filings (including 5500s).</li><li>Assist with audits and monitor legislative changes affecting compensation and benefits.</li></ul><p><strong>Systems & Process Improvement</strong></p><ul><li>Maintain data accuracy in HRIS systems and support system upgrades.</li><li>Continuously improve process efficiency and recommend automation opportunities.</li><li>Document policies and procedures for compensation and benefits programs.</li></ul>
<p>Overview</p><p>We are seeking a detail‑oriented Business & Data Analyst to support business analysis and data analytics initiatives across one or more projects. This role will partner closely with business stakeholders, technical teams, and project leadership to analyze business processes, define requirements, perform data analysis, and support data‑driven decision making.</p><p>The ideal candidate combines strong analytical skills with the ability to translate business needs into clear technical and data requirements.</p><p><br></p><p>Key Responsibilities</p><p>Business Analysis</p><ul><li>Collaborate with stakeholders to understand business objectives, processes, and requirements</li><li>Analyze current business operations to identify gaps, inefficiencies, and opportunities for automation or enhancement</li><li>Identify operational improvement opportunities and recommend practical, data‑driven solutions</li><li>Gather, refine, validate, and document complex business requirements, dependencies, risks, and issues</li><li>Translate high‑level requirements into detailed functional requirements, technical specifications, and user stories</li><li>Ensure requirements are clear, concise, and aligned with overall business goals</li></ul><p>rData Analysis & Reporting</p><ul><li>Collect, clean, and analyze data to uncover trends, patterns, and actionable insights</li><li>Conduct data profiling on new data domains to support analytics and ETL development</li><li>Develop and maintain data models, dashboards, reports, and KPIs</li><li>Translate business reporting needs into technical requirements for dashboards and analytics solutions</li><li>Interpret and communicate insights effectively to both technical and non‑technical audiences</li></ul><p>dCross‑Functional Collaboration</p><ul><li>Partner with developers, designers, subject matter experts, and business stakeholders to ensure accurate requirement implementation</li><li>Support the team lead with business and data analysis across assigned projects</li><li>Participate in Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives</li><li>Lead System Integration Testing (SIT) activities related to data migration and validation</li><li>Assist with UAT, data quality validation, and post‑deployment verification</li><li>Present findings, insights, and project updates to stakeholders at varying technical levels</li></ul><p> Additional Responsibilities</p><ul><li>Prepare documentation including:</li><li>User stories</li><li>Acceptance criteria</li><li>Process maps</li><li>Workflow diagrams</li><li>Monitor data quality issues and support resolution of discrepancies between source systems and curated dashboards</li><li>Contribute to continuous improvement efforts by recommending tools, processes, and best practices for business analysis and data analytics</li></ul>
<p>We are seeking a QA Analyst for a dynamic, fast-paced weekly release environment to support and ensure high-quality delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Execute manual QA testing activities in a weekly release cycle.</li><li>Perform thorough scope testing and regression testing for every release.</li><li>Conduct hands-on testing of Salesforce applications.</li><li>Test integrations with other platforms and validate APIs.</li><li>Create and expand test cases rooted in impacted functionality and new requirements.</li><li>Collaborate closely with developers, product managers, and business stakeholders to understand requirements, priorities, and areas affected by code changes.</li><li>Identify bugs early in the lifecycle before code reaches production.</li><li>Work independently with minimal supervision, proactively raising potential quality concerns.</li><li>Leverage tools such as Postman for API testing.</li><li>Document detailed defect reports and track issues to resolution.</li></ul>
<p><strong>📊 Senior Financial Analyst – Long Beach, CA | Manufacturing</strong></p><p>Join a growing <strong>manufacturing company</strong> in Long Beach as a <strong>Senior Financial Analyst</strong> and play a key role in driving profitability, improving operations, and influencing strategic decisions.</p><p><strong>What You'll Do:</strong></p><ul><li>Analyze performance across product lines, capital projects, and operations</li><li>Provide site-level insights on sales, labor, and efficiency metrics</li><li>Build forecasts, budgets, and financial models</li><li>Partner with teams across operations, accounting, and leadership</li><li>Present key financial trends and recommendations to senior management</li></ul><p><strong>What You Bring:</strong></p><ul><li>Strong analytical and modeling skills</li><li>Experience in manufacturing or related industries</li><li>Ability to turn data into actionable business insights</li></ul><p><strong>Why Join Us?</strong></p><p>Competitive pay, full benefits, and a chance to impact real results in a fast-paced environment.</p><p>W<strong>Apply today and help shape the financial future of a leading manufacturer.</strong></p><p> For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013216937 email resume to [email protected]</p>
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
We are looking for an experienced IT Cloud Manager to oversee cloud infrastructure and lead technical teams in delivering secure, scalable solutions. This role involves managing advanced cloud technologies while ensuring compliance with industry standards. Based in Torrance, California, this position offers an opportunity to drive innovation in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Lead and manage cloud infrastructure projects to ensure secure and efficient operations.<br>• Oversee the implementation and maintenance of DevOps tools, CI/CD pipelines, and automation frameworks.<br>• Direct the configuration and management of networking systems, including firewalls, VPNs, VPCs, and load balancers.<br>• Collaborate with cross-functional teams to align cloud strategies with organizational goals.<br>• Ensure all systems adhere to security and compliance frameworks, such as SOC 2 and similar standards.<br>• Provide leadership and mentorship to team members, fostering attention to detail and growth.<br>• Monitor system performance and proactively address issues to optimize operations.<br>• Develop and refine processes for continuous improvement and streamlined workflows.<br>• Manage backup technologies and configuration management to safeguard data and system integrity.<br>• Utilize analytical skills to troubleshoot problems and implement effective solutions.
<p><strong>📈 Cost Analyst – Long Beach, CA | Hybrid | Manufacturing | High-Growth Opportunity</strong></p><p>We’re seeking a <strong>Cost Analyst</strong> to join our manufacturing team in <strong>Long Beach</strong>. If you're detail-oriented, love digging into <strong>inventory and costing</strong>, and have a passion for <strong>improving processes</strong>, this is your opportunity to grow with a fast-moving company.</p><p><strong>What You’ll Do:</strong></p><ul><li>Analyze inventory and product costing data to support month-end close</li><li>Prepare journal entries, reconcile GL accounts, and ensure financial accuracy</li><li>Validate inventory reports and stock valuations</li><li>Work cross-functionally to streamline cost and inventory processes</li><li>Identify variances, investigate root causes, and recommend improvements</li><li>Use ERP systems to manage cost and inventory data</li><li>Support audits and provide documentation as needed</li></ul><p><strong>What You Bring:</strong></p><ul><li>Strong knowledge of cost accounting and inventory processes</li><li>Experience in manufacturing environments preferred</li><li>Proficiency with ERP systems and Excel</li><li>A mindset for continuous improvement and process optimization</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>High-growth</strong> company with room to advance</li><li><strong>Hybrid schedule</strong> (mix of on-site and remote)</li><li>Competitive salary + full benefits</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013216885 email resume to [email protected]</p>