We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
<p>We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F.</p><p><br></p><p>Responsibilities:</p><p>• Utilize city-specific software to access, update, and manage customer account information and service requests.</p><p>• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.</p><p>• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.</p><p>• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.</p><p>• Maintain accurate records and documentation related to customer interactions and service transactions.</p><p>• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.</p><p>• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.</p><p>• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.</p><p>• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.</p><p>• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.</p>
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately, ensuring all details are entered into the system correctly.<br>• Address and resolve customer concerns, providing solutions or escalating issues when necessary.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to ensure timely order fulfillment and problem resolution.<br>• Handle both inbound and outbound calls to support customer needs and follow-up on inquiries.<br>• Document customer interactions and maintain records for reference and quality assurance.<br>• Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For immediate consideration apply today. </p><p><br></p><p>· Answer and direct phone calls in a polite and friendly manner</p><p>· Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>· Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>· Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>· Keep detailed and accurate records of visitor requests and of calls received</p><p>· Receive deliveries; sort and distribute incoming mail</p><p>· Take inventory of supplies and restock as needed</p><p>· Maintain the general office filing system</p>
<p>We are looking for a detail-oriented Receptionist to join our team on a contract basis in Los Angeles, California. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a positive and welcoming experience. This position requires excellent communication skills and the ability to multitask effectively in a fast-paced retail environment. The assignment will be the following dates 4/24, 5/1, 5/8, 5/15, 5/22, 5/29, 6/5, 6/12. </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a courteous and attentive manner.</p><p>• Answer and manage a multi-line phone system, ensuring calls are directed appropriately.</p><p>• Handle inbound calls and provide accurate information or transfer to the correct department.</p><p>• Maintain a clean and organized reception area to uphold a positive image.</p><p>• Coordinate with internal staff to ensure seamless communication and scheduling.</p><p>• Manage and distribute incoming mail and packages as needed.</p><p>• Provide general administrative support, such as data entry and scheduling.</p><p>• Monitor and address inquiries received through phone or in-person promptly.</p>
<p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For immediate consideration please apply today. </p><p><br></p><p>· Answer and direct phone calls in a polite and friendly manner</p><p>· Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>· Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>· Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>· Keep detailed and accurate records of visitor requests and of calls received</p><p>· Receive deliveries; sort and distribute incoming mail</p><p>· Take inventory of supplies and restock as needed</p><p>· Maintain the general office filing system</p>
We are looking for a dedicated Receptionist to join our team on a contract to permanent basis in El Segundo, California. This role is ideal for someone who thrives in a detail-oriented environment and enjoys being the first point of contact for guests and staff. The position offers an opportunity for long-term growth and requires a strong commitment to maintaining a welcoming and organized front office.<br><br>Responsibilities:<br>• Provide consistent front desk and lobby coverage, ensuring a detail-oriented and welcoming environment.<br>• Greet and check in guests in a friendly and efficient manner.<br>• Manage access points, including monitoring security cameras and controlling truck entry and exit.<br>• Answer, screen, and direct incoming calls using a multi-line phone system.<br>• Maintain the cleanliness and organization of the front desk and adjacent areas.<br>• Support a high-standard office environment, particularly near executive offices.<br>• Restock beverages and supplies in the office kitchen as needed.<br>• Coordinate contract front desk coverage to ensure continuous presence when stepping away.
<p>We are looking for a detail-oriented Receptionist to join our team in Irvine, California. In this contract position, you will serve as the first point of contact, ensuring smooth communication and efficient handling of administrative tasks. This role requires excellent organizational skills and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle sensitive and confidential documents with discretion and accuracy.</p><p>• Coordinate with managers and clients to address any issues related to deadlines or tasks.</p><p>• Assist in completing assigned projects and administrative duties as needed.</p><p>• Manage inbound calls efficiently, providing accurate information and support.</p><p>• Maintain the reception area, ensuring it is clean and organized.</p><p>• Support the team with general office services and operational needs.</p><p>• Record and relay messages accurately to the respective recipients.</p><p>• Provide assistance with scheduling and appointment management when required.</p><p>• Set up and break down conference rooms</p><p>• Manage inventory and supply stocking</p><p>• Answer phones and book conference rooms</p><p>• Support frequent onsite events </p><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team in Anaheim, California. This is a Contract to permanent position where you will play a key role in maintaining smooth front-office operations and delivering excellent customer service. The ideal candidate has a strong background in administrative support and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage front desk operations, including greeting visitors and answering multi-line phone systems.<br>• Handle inbound calls in a courteous manner and direct them to the appropriate departments.<br>• Operate and maintain a switchboard system with up to 10 lines.<br>• Perform filing and organizational tasks to ensure office records are well-maintained.<br>• Assist with administrative duties such as scheduling meetings and handling correspondence.<br>• Ensure the reception area is tidy, organized, and welcoming for guests.<br>• Provide accurate information to callers and visitors regarding company services and procedures.<br>• Coordinate parking arrangements in the open lot for employees and visitors.<br>• Support various office functions across three connected buildings as needed.<br>• Uphold a business casual dress code while representing the company in a courteous manner.
We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting.<br>• Assist customers in resolving connectivity issues and other technical challenges with their e-bikes.<br>• Maintain accurate and detailed records of customer interactions and resolutions in the system.<br>• Collaborate with internal teams to address and resolve customer concerns effectively.<br>• Guide customers through the purchasing process, offering support with product selection and order placement.<br>• Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information.<br>• Deliver exceptional customer service, ensuring a positive experience at every touchpoint.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.<br>• Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
<p>This role is ideal for someone who is comfortable working independently, can manage multiple responsibilities with minimal supervision, and maintains a professional and welcoming presence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all visitors, ensuring a professional and secure check-in experience</li><li>Manage visitor check-in process via iPad, including NDA completion and security protocols</li><li>Monitor and control front desk access, ensuring all guests follow company procedures</li><li>Coordinate daily lunch orders and assist with snack pickups for staff</li><li>Receive and manage deliveries, vendors, and service providers throughout the day</li><li>Provide general administrative support as needed</li><li>Maintain a clean, organized, and professional front desk environment</li></ul><p><b> </b></p><p><b> </b></p><p><br></p>
<p>A Medical Organization Company is seeking an experienced and motivated Patient Account Rep to join its Revenue Cycle team. The Patient Account Rep must have a strong background in medical billing and insurance collections who thrive in a fast-paced healthcare environment. The Patient Account Rep must be bilingual in English and Spanish.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage accounts receivable and pursue outstanding medical insurance claims from payers</li><li>Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances</li><li>Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements</li><li>Interpret EOBs (Explanation of Benefits) and remittance advice</li><li>Accurately document collection efforts and outcomes in the billing system</li><li>Negotiate payment arrangements and address denials or appeals</li><li>Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices</li></ul><p>TO APPLY, ONLY send your resume directly to Mike Romero at Mike [dot] Romero [at] RobertHalf [dot] [com]</p>
<p>A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle hospital billing and collections processes, including inpatient and outpatient claims.</p><p>• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.</p><p>• Ensure timely and accurate processing of payments within hospital revenue cycles.</p><p>• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.</p><p>• Provide training and support to entry-level collectors as needed.</p><p>• Conduct thorough account reviews to identify outstanding balances and address payment issues.</p><p>• Maintain compliance with healthcare regulations and billing guidelines.</p><p>• Communicate with patients and providers to clarify billing concerns and payment plans.</p><p>• Prepare detailed reports on collection activities and outcomes for management review.</p>
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration.<br><br>Responsibilities:<br>• Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations.<br>• Oversee user account management, permissions, and system settings to ensure proper access and functionality.<br>• Monitor system performance and address operational issues promptly to maintain efficiency.<br>• Analyze campaign performance and escalate concerns to relevant teams as needed.<br>• Resolve technical issues related to call flows and integrated platforms.<br>• Perform system hygiene tasks, including cleanup and updates to configurations.<br>• Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities.<br>• Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards.<br>• Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges.<br>• Document system configurations, call flows, and campaign settings for future reference and training purposes.
We are looking for a motivated and customer-focused Inside Sales Representative to join our team in Baldwin Park, California. In this role, you will play a key part in driving sales growth and fostering relationships with both new and existing clients, particularly within the food industry. This is a long-term contract position with opportunities for skill development and potential permanent placement based on performance.<br><br>Responsibilities:<br>• Build and nurture strong relationships with clients to enhance customer retention and satisfaction.<br>• Conduct outbound sales calls and follow up on leads to expand the customer base.<br>• Negotiate pricing, product availability, and terms to successfully close sales.<br>• Analyze customer needs and recommend suitable food products to meet their requirements.<br>• Process customer orders with accuracy and ensure timely delivery.<br>• Collaborate with operations and logistics teams to coordinate order fulfillment and delivery schedules.<br>• Stay updated on market trends, pricing changes, and product availability to provide informed recommendations.<br>• Consistently achieve or exceed individual and team sales goals.<br>• Provide exceptional customer service during onboarding and throughout the sales journey.<br>• Identify opportunities to streamline processes and improve customer experiences.