<p>Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. </p><p> Principal Duties and Responsibilities: </p><p> - Greet/check-in check-out and direct patients and visitors. </p><p> - Schedule appointments update patient information in practice management system and provide information to patients. </p><p> - Process payments and handle patient complaints. </p><p> - Ability to build and maintain rapport with all referral sources. </p><p> - Ability to multi-task and work in a fast-paced environment </p><p> - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. </p><p> - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. </p><p> - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. </p><p> - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. </p><p> - Secures information by completing all necessary actions required within the assigned system and established procedures. </p><p> - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. </p><p> - Always provides superior customer service excellence. </p><p> - Remains flexible on behalf of the position and the team </p><p> - Ability to interact both positively and professionally through multiple departments within the practice. </p><p> - Ability to work both independently as well as within a team environment. </p><p> - All other duties as assigned. </p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Bilingual (Spanish) Administrative Assistant to support day-to-day operations for a non-profit organization. This long-term contract position is based in Raleigh, North Carolina, and requires someone who is skilled in communication, organization, and administrative tasks. The ideal candidate will be adept at managing schedules, responding to inquiries, and ensuring smooth office processes.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information or assistance.</p><p>• Deliver exceptional customer service to stakeholders and team members.</p><p>• Perform accurate data entry to maintain records and databases.</p><p>• Manage email correspondence, ensuring timely responses and follow-ups.</p><p>• Handle both inbound and outbound calls as needed to support operations.</p><p>• Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, for various administrative tasks.</p><p>• Schedule appointments and coordinate calendars to ensure efficient time management.</p><p>• Prepare and organize documents and presentations for meetings or events.</p><p>• Collaborate with team members to streamline processes and improve workflow.</p><p>• Ensure all administrative activities comply with organizational policies and standards.</p>
We are looking for a detail-oriented Administrative Assistant to join a large construction company in Durham, North Carolina. This is a long-term contract position offering the opportunity to contribute to critical project operations while ensuring smooth administrative workflows. The role involves supporting project managers and field staff, managing vendor communications, and handling essential reporting tasks.<br><br>Responsibilities:<br>• Perform high-volume data entry tasks, including processing invoices and receipts with accuracy.<br>• Provide comprehensive administrative support to project managers and on-site employees.<br>• Act as a primary point of contact between vendors and project managers to facilitate smooth communication.<br>• Prepare and manage detailed reports using Microsoft Excel, including working with pivot tables, for submission to the corporate office.<br>• Utilize cloud-based software and internet tools to streamline administrative processes.<br>• Maintain organized records and ensure timely updates to project documentation.<br>• Assist in coordinating office operations within a construction site environment.<br>• Uphold effective communication channels across teams to ensure project success.