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2 results for Data Security Analyst in Raleigh, NC

Compliance Analyst
  • Raleigh, NC
  • onsite
  • Permanent / Full Time
  • 80000 - 100000 USD / Yearly
  • We are looking for a Compliance Analyst to support international trade compliance activities in Raleigh, North Carolina. This position plays an important role in protecting the business from regulatory risk while helping improve cost control and operational performance across import and export processes. The individual in this role will coordinate compliance efforts, monitor trade requirements, and provide clear reporting and guidance to internal stakeholders.<br><br>Responsibilities:<br>• Oversee product classification activities for U.S. customs purposes and help maintain accurate trade records in line with regulatory requirements.<br>• Administer document retention practices and support supply chain security programs to strengthen compliance and risk controls.<br>• Track changes in import and export laws, tariffs, and government initiatives, then communicate relevant updates to affected teams.<br>• Partner with internal departments and an external drawback broker to assemble, review, and submit duty drawback claim support documentation.<br>• Prepare status updates and audit reporting related to drawback activities, ensuring stakeholders receive timely and accurate information.<br>• Identify opportunities to recover duties paid on imported goods and recommend actions that improve financial results.<br>• Manage obligations tied to Section 301, Section 232, and other applicable trade remedy programs.<br>• Deliver training and practical compliance guidance to cross-functional teams involved in trade-related operations.<br>• Provide oversight of compliance-related systems and processes to promote accuracy, consistency, and operational efficiency.
  • 2026-10-21T00:00:00Z
Help Desk/Desktop Support Analyst
  • Raleigh, NC
  • remote
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting.<br><br>Responsibilities:<br>• Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems.<br>• Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process.<br>• Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software.<br>• Prioritize and triage service desk requests based on urgency, business impact, and established support procedures.<br>• Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience.<br>• Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution.<br>• Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards.<br>• Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
  • 2026-10-28T00:00:00Z