Skillset/Qualifications:<br>3+ years of Business Analyst experience<br>Experience with requirements gathering and backlog management<br>Familiarity with Jira or similar tools<br>Strong communication and stakeholder management skills<br>Experience working in Agile or hybrid delivery environments<br><br>Preferred:<br><br>Background in financial services<br>Experience with AML (Anti-Money Laundering) or financial crime initiatives<br>Exposure to transaction monitoring systems<br>Experience with financial crime or compliance-related platforms (nice to have)
We are looking for a senior-level data and customer insights specialist to lead experience analytics initiatives for a Long-term Contract position based in Wisconsin. In this role, you will connect customer signals across key journeys, transform findings into practical recommendations, and help improve operational and customer outcomes. The ideal candidate is self-directed, comfortable working through ambiguity, and able to contribute quickly in a fast-moving environment.<br><br>Responsibilities:<br>• Build and expand customer listening programs using Qualtrics and comparable platforms to capture feedback and behavioral signals across important journey stages.<br>• Design and manage transactional surveys, digital intercepts, and session-based insight tagging to strengthen visibility into customer interactions.<br>• Evaluate journey coverage to identify missing feedback mechanisms, prioritize gaps, and drive efforts to improve measurement across touchpoints.<br>• Convert analytical findings into clear action plans with defined ownership, timelines, and measurable business impact.<br>• Prepare recurring CX performance updates that highlight trend movement, explain metric shifts, and summarize progress against key actions.<br>• Maintain organized execution tracking so initiatives, priorities, owners, and outcomes are documented and reviewed consistently.<br>• Create insight communications such as deep-dive analyses and internal newsletters that explain customer friction points, contributing factors, and recommended next steps.<br>• Collaborate closely with product, operations, technology, and CX stakeholders to validate findings, remove blockers, and support execution of improvements.<br>• Work independently to frame loosely defined problems, establish analysis approaches, and move initiatives forward with minimal oversight.
We are looking for a senior-level data analyst to lead customer experience insight efforts and turn complex signals into clear business actions. This Long-term Contract position supports teams in Mequon, Wisconsin, and requires someone who can work independently, quickly establish direction, and influence outcomes across key customer journeys. The ideal candidate combines strong analytical judgment with hands-on experience in customer feedback programs, operational reporting, and cross-functional collaboration to improve performance at scale.<br><br>Responsibilities:<br>• Produce recurring customer experience reports that highlight performance patterns, explain notable shifts, and connect findings to business impact.<br>• Maintain organized execution tracking for initiatives, ensuring priorities, owners, next steps, and results are clearly documented and reviewed regularly.<br>• Create insight communications such as briefs, summaries, and deep-dive analyses that clarify customer friction points, emerging trends, and recommended actions.<br>• Work closely with product, operations, technology, and customer experience partners to confirm findings, remove barriers, and drive progress on improvement efforts.<br>• Investigate customer journey issues by identifying root causes and translating data into practical recommendations for operational and experience enhancements.<br>• Manage customer feedback measurement activities using platforms such as Qualtrics, including survey setup, digital intercept support, and behavioral insight collection.<br>• Connect voice-of-customer inputs with operational and journey data to evaluate how customer signals influence service outcomes and business results.<br>• Tackle ambiguous analytical problems with minimal oversight, establishing structure, priorities, and next steps to keep initiatives moving forward.
<p>We’re hiring a Senior Program Manager to drive delivery across a large-scale AI Search and Generative Engine Optimization (GEO) program spanning 55+ workstreams.</p><p>This is a high-impact role for someone who thrives in complexity, moves at pace, and can keep multiple internal teams and agency partners aligned against clear deadlines, standards, and commercial outcomes.</p><p><br></p><p>What you’ll do</p><ul><li>Own end-to-end program delivery across content, technical, authority, social, community, and commercial workstreams</li><li>Manage the master plan, dependencies, risks, and RAG status across 55+ initiatives</li><li>Lead weekly program standups and executive reporting</li><li>Keep agency partners and internal stakeholders accountable to timelines, quality standards, and deliverables</li><li>Coordinate across multiple lines of business and internal stakeholders</li><li>Oversee tooling and process infrastructure to ensure a single source of truth across the program</li></ul><p><br></p>
<p>We are looking for an experienced ERP/CRM Consultant to join a manufacturing organization in Cudahy, Wisconsin on a contract basis with the potential to become permanent. This position focuses on improving business performance across a complex Microsoft Dynamics 365 environment by partnering closely with operational teams and translating business needs into practical system solutions. The role is well suited for someone who enjoys working with end users, navigating customized enterprise applications, and driving process improvements across finance, supply chain, warehouse, and production functions.</p><p><br></p><p><strong>USC REQUIRED: non-negotiable</strong></p><p><strong>No c2c applicants- we will not consider so please do not apply</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as the key connection point between business stakeholders and technical teams to align system capabilities with operational needs.</p><p>• Elicit, analyze, and document business requirements, then convert them into clear functional recommendations and solution designs.</p><p>• Lead workshops, stakeholder discussions, and process evaluation sessions to identify opportunities for efficiency and system improvement.</p><p>• Support the ongoing configuration, enhancement, and optimization of Microsoft Dynamics 365 Finance & Operations and related CRM capabilities.</p><p>• Diagnose application and process issues, determine root causes, and coordinate effective resolutions for business-critical problems.</p><p>• Prepare functional specifications, workflow documentation, test scripts, user guides, and training resources to support solution delivery and adoption.</p><p>• Organize and participate in functional testing and user acceptance activities to validate changes before deployment.</p><p>• Assist with production rollouts, go-live support, ticket management, and post-implementation issue resolution.</p><p>• Build and maintain Power BI reporting and analytics tools that help teams make informed operational and financial decisions.</p><p>• Collaborate with manufacturing, supply chain, warehouse, finance, and operations teams in Agile delivery processes using Azure DevOps and support related integrations, automation tools, and specialized business applications.</p>
<p>We are looking for an experienced IQMS Data Integration Consultant to support a long-term engagement in Wisconsin. This role is focused on strengthening financial reporting capabilities across multiple manufacturing entities by creating clearer profit-and-loss visibility at both the individual plant and consolidated levels. The consultant will partner with business and technical stakeholders to turn complex finance requirements into reliable reporting solutions that improve accuracy, consistency, and decision-making.</p><p><br></p><p>Responsibilities:</p><p>Serve as the subject matter expert for IQMS Production Planning and Scheduling, supporting complex planning scenarios, labor forecasting, and production scheduling optimization. Partner with operations and business stakeholders to configure and troubleshoot planning parameters, ensuring demand-driven production schedules accurately reflect customer orders and forecast requirements. Support reporting and scheduling tools, including Rough Cut and Daily Dispatch, to provide visibility into production demand, capacity, and resource utilization. Analyze scheduling logic, planning fences, and production lead times to maintain target inventory levels and proactive production readiness, while recommending system improvements that enhance planning accuracy and operational efficiency.</p><p><br></p><p>• Design and deliver profit-and-loss reporting solutions that provide both site-level insight and combined financial views across multiple manufacturing operations.</p><p>• Evaluate gaps between existing plant reporting structures and general ledger financial data, then recommend practical improvements that increase reporting accuracy.</p><p>• Configure, develop, and refine reporting outputs using IQMS/DelmiaWorks, Crystal Reports, Power BI, and related business intelligence tools.</p><p>• Align account mappings, cost center structures, and budgeting frameworks to support consistent financial reporting across facilities.</p><p>• Build scalable reporting processes that reduce dependence on manual spreadsheets and other interim workarounds.</p><p>• Collaborate with finance, operations, and technical teams to gather requirements and translate business needs into effective data and reporting solutions.</p><p>• Support post-implementation optimization activities by enhancing reporting performance, usability, and data integrity after the recent rollout.</p><p>• Create repeatable reporting frameworks that improve budget tracking, financial consolidation, and executive visibility into operating performance.</p>