We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries professionally.<br>• Manage email correspondence to resolve issues and provide information.<br>• Handle data entry tasks accurately to maintain organized records.<br>• Schedule appointments and coordinate with clients as needed.<br>• Process and enter customer orders efficiently to ensure timely delivery.<br>• Collaborate with team members to address customer concerns effectively.<br>• Use Microsoft Excel and Word to create and maintain reports.<br>• Provide support in both inbound and outbound call scenarios.<br>• Deliver exceptional customer service in a call center environment.<br>• Maintain detailed and up-to-date documentation of customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds.</p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing.</p><p>● Enters closing figures; balances and funds files.</p><p>● Ensures closing package is properly executed.</p><p>● Attends and manages real estate closings.</p><p>● Reviews title commitment and is responsible for collecting title clearance</p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds.</p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents.</p><p>● Acts as the liaison between attorneys and lenders at closing.</p><p> </p>
We are looking for a detail-oriented and proactive Executive Assistant to support the VP of Sales at a manufacturing company based in Merton, Wisconsin. This contract-to-permanent position requires a high degree of organization, confidentiality, and the ability to manage multiple priorities effectively. As a key contributor to the sales team, you will play a crucial role in facilitating smooth operations and enhancing customer experiences.<br><br>Responsibilities:<br>• Respond to inquiries regarding products and pricing from customers and sales representatives.<br>• Create and provide freight quotes tailored to customer needs.<br>• Monitor, track, and report on various sales activities and interests.<br>• Develop and oversee individualized agreements for customers regarding product accessories.<br>• Analyze sales trends and prepare reports to support strategic decision-making.<br>• Manage expense reports, including preparation and reconciliation.<br>• Schedule and coordinate sales meetings as well as multiple trade shows.<br>• Assist in preparing sales budgets and submitting job bids when required.<br>• Organize training sessions and oversee onboarding processes for new sales representatives.<br>• Foster positive relationships to ensure exceptional customer experiences.
<p>We are looking for a detail-oriented Loan Officer Assistant to join our team in Schaumburg, Illinois. This contract-to-permanent position offers an exciting opportunity for professionals experienced in loan processing and administration to contribute to a dynamic and fast-paced environment. The role requires strong organizational skills and the ability to effectively communicate with borrowers and partners while ensuring compliance with mortgage program guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Review and verify loan applications to ensure accuracy and compliance with supporting documentation.</p><p>• Collaborate with Loan originators to gather necessary conditions and maintain complete loan files.</p><p>• Assist clients with the mortgage pre-approval process, providing guidance on required documentation.</p><p>• Monitor and manage outstanding items in tracking systems, promptly securing borrower documents.</p><p>• Perform credit evaluations, calculate qualifying income, and determine housing and expense ratios.</p><p>• Apply mortgage program requirements to validate loan eligibility and prepare files for Loan Officer review.</p><p>• Offer administrative and licensed support, including discussing rates, terms, and originating loans when needed.</p><p>• Conduct audits and ensure compliance with loan agreements and applicable regulations.</p><p>• Utilize Encompass software and agency systems to manage loan processing tasks efficiently</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p><em>The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Receptionist to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a key role in creating a welcoming environment for visitors while supporting day-to-day administrative operations. The ideal candidate will possess exceptional organizational and communication skills, ensuring smooth interactions and efficient office management.<br><br>Responsibilities:<br>• Warmly greet visitors, direct them to appropriate staff, and provide basic information about the company as needed.<br>• Schedule, reschedule, and confirm appointments to maintain organized calendars.<br>• Perform administrative tasks such as sorting and distributing mail, copying, scanning, faxing, and restocking office supplies.<br>• Keep the reception area clean, organized, and well-stocked with necessary materials.<br>• Assist attorneys with opening and closing client matters, including managing engagement letters and file closures.<br>• Monitor visitor access and enforce building security protocols.<br>• Address visitor inquiries, provide directions, validate parking slips, and resolve minor issues.<br>• Complete end-of-day responsibilities, including kitchen tidying and mail management.<br>• Support the Real Estate Team by ordering lien searches and other required documents.<br>• Provide probate assistance by maintaining Special Administrator forms as needed.
<p>We are looking for a diligent Collections Specialist to join our team on a contract basis. This role is based in New Berlin, Wisconsin, and provides an exciting opportunity within the construction industry. The ideal candidate will bring expertise in accounts receivable collections and cash application processes, with knowledge of B2B transactions and construction-related accounting practices being a strong advantage.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable collections with a focus on B2B transactions, ensuring timely payments from clients.</p><p>• Oversee cash application processes, accurately allocating payments to appropriate accounts.</p><p>• Collaborate with internal teams to resolve discrepancies and maintain accurate financial records.</p><p>• Utilize accounting software systems and ERP platforms to streamline financial operations.</p><p>• Conduct audits to ensure compliance with company policies and industry standards.</p><p>• Monitor balance sheet accounts and reconcile them regularly to maintain financial accuracy.</p><p>• Provide detailed reporting on accounts receivable statuses and cash application activities.</p><p>• Support accounts payable functions as needed to ensure seamless financial operations.</p><p>• Assist in implementing improvements to financial workflows for greater efficiency.</p><p>• Communicate effectively with clients and stakeholders to address payment-related inquiries.</p>
