12 Results for Customer Service Representative Jobs in Racine, WI

Add your latest resume to match with open positions.

Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization serving families in Wisconsin. This contract opportunity with permanent potential is ideal for someone who is compassionate, organized, and confident communicating with people who need timely assistance. In this role, you will help deliver responsive customer support, handle high-volume calls, and guide individuals through service-related questions with professionalism and care. Responsibilities: • Respond to incoming calls from clients and community members, providing accurate information and courteous service • Make outbound calls as needed to gather details, share updates, and support follow-up communication • Enter and update client information in internal systems with a high level of accuracy • Assist individuals with questions about available services, eligibility, and next steps in the process • Maintain clear documentation of customer interactions, requests, and outcomes • Coordinate with team members to ensure timely resolution of service issues and client concerns • Manage a steady volume of phone and administrative tasks while maintaining quality and attention to detail • Support service delivery efforts that help households address urgent energy-related needs and improve long-term stability
2026-10-09T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-09T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-10-09T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization. Responsibilities: • Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information. • Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance. • Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately. • Explain credit union products and available solutions clearly so members can make informed decisions about their needs. • Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems. • Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations. • Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards. • Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
2026-10-07T00:00:00Z

Customer Service Representative

New Berlin, WI
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, shipment coordination, and customer communication for a manufacturing operation in Wisconsin. This contract position plays an important role in keeping customer orders accurate, deliveries on schedule, and service interactions attentive and responsive. The ideal candidate brings at least 2 years of experience in customer service and order entry, along with the ability to work across internal teams, carriers, and external partners to resolve issues efficiently. Responsibilities: • Manage the full lifecycle of customer orders each day, from entry through release, to help ensure timely and accurate fulfillment. • Maintain order details in internal systems and third-party logistics platforms, updating records as needed to reflect changes or corrections. • Investigate order issues such as shortages, delays, and discrepancies, then coordinate with the appropriate teams to reach resolution quickly. • Provide customers and internal partners with clear updates on order progress, shipping activity, and expected delivery timing. • Arrange pickup and delivery appointments with warehouses, distribution centers, customers, and transportation providers. • Work closely with carriers and 3PL partners to oversee shipment movement and address transportation-related exceptions before they escalate. • Administer freight charges on customer orders, review billing documents, and reconcile invoices against contracted rates and shipment records. • Verify and improve the accuracy of customer, product, vendor, and transportation data, and assist with data preparation tied to organizational system initiatives. • Deliver responsive service for inbound customer inquiries while partnering with Sales, Operations, Supply Chain, and Finance to improve service performance.
2026-10-08T00:00:00Z

Customer Service Representative

Sussex, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a team in Sussex, Wisconsin in a contract capacity. This position focuses on supporting customers through accurate quote preparation, order processing, and responsive communication that helps create a smooth end-to-end experience. The ideal candidate brings a strong service mindset, works well across departments, and is comfortable managing multiple priorities while maintaining accuracy and follow-through. Responsibilities:• Prepare and process customer quotes, sales orders, and related transactions with a high level of accuracy and timeliness.• Monitor open orders and follow up proactively with customers regarding status updates, changes, and next steps.• Coordinate revisions, rush requests, and other order adjustments to help meet customer expectations and business requirements.• Administer subscription and contract records for platform and cellular services, ensuring details remain current and organized.• Partner with internal teams to address customer questions, resolve issues, and communicate information clearly throughout the order lifecycle.• Maintain thorough documentation of customer interactions, order activity, and service updates within CRM and related systems.• Recommend practical improvements to quoting, order handling, and service workflows to support greater efficiency and consistency.• Contribute to team performance goals by delivering strong service results, supporting KPI targets, and helping enhance the overall customer experience.• Represent the voice of the customer by sharing feedback and insights that support better service and cross-functional decision-making.• Perform additional assigned duties as needed to support daily operations and customer needs.
2026-10-05T00:00:00Z

Customer Service Representative

Deer Park, IL
remote
Temporary / Contract
26 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a detail-oriented services team in Illinois. This long-term Contract opportunity is well suited for someone who is energized by a high-volume service environment and can provide thoughtful, accurate support to customers, clients, and internal partners. The position calls for strong communication, quick problem-solving, and the ability to manage several systems and tasks at once while maintaining a positive customer experience. Customer Service Representative Responsibilities:• Respond to a steady flow of inbound service inquiries and provide timely, accurate assistance to candidates, clients, and branch teams.• Research payroll-related concerns and general service issues, determine appropriate next steps, and ensure each matter is brought to resolution.• Record interactions, process updates, and complete transaction entries across CRM and related systems with close attention to detail.• Guide users through available self-service resources and communication channels so they can complete common requests more effectively.• Handle both structured and unscripted conversations with professionalism, adjusting communication style to meet each caller’s needs.• Coordinate with payroll operations and other internal support teams when issues require escalation or additional review.• Manage inbox activity and follow-up tasks to keep service requests organized, current, and moving toward completion. If you are interested in this Customer Service Representative opportunity, please submit your resume today.
2026-10-08T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

Member Services Representative

Milwaukee, WI
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Member Services Representative to support members, policy owners, and internal partners by delivering clear, timely assistance related to life and annuity products. This Long-term Contract position is based in Milwaukee, Wisconsin, and is ideal for someone who thrives in a service-focused environment where accuracy, consistency, and sound judgment are essential. The person in this role will manage inquiries, complete policy-related transactions, and help ensure each interaction is handled with care and attention to detail. Responsibilities: • Respond to member, owner, and field representative questions by researching account details and providing accurate explanations on policy provisions, transaction activity, financial history, and general tax-related information. • Review policy records, digital files, and other available resources to investigate issues thoroughly and communicate next steps or resolutions in a clear and detailed manner. • Complete routine policyholder transactions such as loans, withdrawals, surrenders, and ownership updates while maintaining accuracy and compliance with company procedures. • Perform contractual policy changes that require manual handling and ensure records are updated correctly and efficiently. • Support day-to-day service operations in a fast-paced call center environment, balancing inbound inquiries with administrative processing responsibilities. • Take ownership of a designated specialized process within the department in addition to core service duties, helping maintain consistency and quality in that area. • Contribute to special assignments and one-time projects as business needs arise, providing dependable support to the broader team.
2026-10-09T00:00:00Z

Customer Service Lead

Des Plaines, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Our client is looking for an experienced Customer Service Lead to guide day-to-day service operations and support a high-performing team. This role combines frontline customer support with team leadership, making it ideal for someone who can balance hands-on problem solving with process improvement. The successful candidate will strengthen service standards, build cross-functional partnerships, and help create an organized, responsive customer experience. THIS POSITION IS 100% IN-OFFICESalary: $60,000-$70,000/year (paid hourly)Benefits: Health: BCBC PPO (high deductible) or HMO. HSA with company contribution, no dental, no vision, 401K with contribution, 2 weeks PTO, 7 sick days, standard holidays*ORDER ENTRY INTO A CRM AT A MANUFACTURING COMPANY IS REQUIRED. CANDIDATES WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED* Responsibilities:• Support a small customer service team, providing guidance that strengthens performance, consistency, and individual growth.• Contribute directly to daily service activity by responding to customer questions, resolving concerns, and assisting with routine account and order-related needs.• Set team priorities and performance expectations while reinforcing accountability for service levels, quality, and follow-through.• Review workloads, turnaround times, order accuracy, and overall service effectiveness to identify areas needing attention.• Take ownership of complex or escalated customer matters and drive practical resolutions in a timely, effective manner.• Partner with internal groups such as sales, operations, purchasing, and logistics to ensure customer requests are addressed accurately and efficiently.• Maintain complete and reliable customer and order records, ensuring documentation is up to date and aligned with business requirements.• Recognize recurring service challenges, investigate underlying causes, and implement improvements that reduce repeat issues.• Lead onboarding, coaching, and performance feedback efforts for team members while fostering a cooperative and customer-focused environment. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-05T00:00:00Z

Customer Experience Professional

Deer Park, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels. -Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.
2026-10-05T00:00:00Z

12 results for Customer Service Representative in Racine, WI