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7 results for Customer Service in Racine, WI

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients. Responsibilities: • Respond promptly to incoming customer inquiries through various communication channels. • Provide accurate information about products and services to assist customers effectively. • Process orders and ensure all data entry tasks are completed accurately. • Address and resolve customer concerns to maintain high levels of satisfaction. • Handle inbound and outbound calls while maintaining professionalism and empathy. • Collaborate with team members to improve customer service processes. • Keep detailed records of customer interactions for future reference. • Escalate complex issues to the appropriate department or supervisor when necessary. • Stay informed about company policies and updates to provide consistent support. • Contribute to the overall success of the team by meeting individual performance goals.
2026-05-11T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
20 - 25 USD / Hourly
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities. 2. Respond timely to all customer calls, emails, phone calls. 3. Review, research, and enter new purchase orders as they are received. 4. Manage web data in conjunction with the Accounts Receivable team. 5. Support the plants and the sales team with various requests related to sales reports and web support. 6. Create and track RMA’s for quality issues. 7. Assist Accounts Receivable with the creation credit memos. 8. Assist in the completion of the annual Customer Service Satisfaction Survey. 9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders. 10. Pursue payments for overdue invoices. 11. Provide backup support by filling in when team members are out of the office. 12. Assist with monthly inventory counts and entering inventory as needed. 13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
2026-05-11T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin through responsive and attentive customer interactions. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a steady volume of calls and order-related tasks. The person in this role will serve as a key point of contact for incoming inquiries and will help create a positive experience for each customer. Responsibilities: • Respond to incoming customer calls with care, providing clear information and timely assistance. • Enter customer orders accurately and update records to ensure information remains complete and current. • Handle a mix of inbound and outbound communication to address questions, confirm details, and resolve service needs. • Support customers with order-related issues by researching concerns and coordinating appropriate follow-up. • Maintain detailed documentation of interactions, requests, and outcomes within company systems. • Deliver courteous service that reflects the mission-driven values of the organization while meeting daily performance expectations.
2026-05-11T00:00:00Z

Customer Service Specialist

Milwaukee, WI
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
Robert Half is partnering with a client in the recruiting for a Customer Service Specialist to support procurement operations, maintain optimal inventory levels, and collaborate closely with supply chain teams to manage a high volume of vendors. This role is critical to ensuring product availability, accurate order processing, strong vendor relationships, and excellent service for both internal stakeholders and external customers. This is a permanent placement opportunity offering full health benefits, 401k matching and paid time off. Key Responsibilities<ul><li>Serve as a primary point of contact for customer service inquiries related to orders, product availability, deliveries, and vendor coordination. </li><li>Support procurement activities by creating, tracking, and updating purchase orders to ensure timely replenishment of inventory. </li><li>Monitor inventory levels and work with internal teams to help prevent stock shortages, overages, and backorders. </li><li>Partner with supply chain, warehouse, and purchasing teams to ensure efficient product flow and accurate order fulfillment.</li><li>Manage communications with a high volume of vendors regarding order status, pricing, delivery schedules, discrepancies, and product availability. </li><li>Resolve vendor and customer issues in a timely manner, including shipment delays, damaged goods, invoice discrepancies, and service concerns.</li><li>Maintain accurate records of inventory transactions, vendor activity, and customer communications in company systems. </li><li>Analyze order trends, inventory usage, and vendor performance to support operational improvements and service excellence.</li><li>Assist in forecasting inventory needs based on customer demand, sales activity, and supply chain timelines. </li></ul>
2026-05-06T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-05-02T00:00:00Z

Client Services Associate

Highland Park, IL
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply. This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home. Responsibilities:• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.• Track project progress and report on successes and areas for improvement.• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate
2026-04-16T00:00:00Z