We are looking for an experienced Product Manager to join our team in Rosemont, Illinois. This is a long-term contract position that requires a strong background in enterprise-level implementations and process improvement. The ideal candidate will play a key role in bridging technology, operations, and product management to drive impactful initiatives.<br><br>Responsibilities:<br>• Lead and oversee the enterprise-level implementation of Bridger, ensuring seamless integration and adoption.<br>• Identify opportunities for process improvement and execute strategies to enhance operational efficiency.<br>• Collaborate with cross-functional teams to drive change management and stakeholder engagement efforts.<br>• Develop and maintain documentation to support system processes and workflows.<br>• Facilitate communication between product teams, operations, and technical teams to align goals and expectations.<br>• Manage project timelines and prioritize tasks to meet deadlines effectively.<br>• Utilize tools like Atlassian Jira for backlog grooming, bug tracking, and agile project management.<br>• Monitor project progress and address challenges proactively to ensure successful outcomes.<br>• Provide insights into operational workflows within financial services, wire operations, or compliance.<br>• Drive large-scale initiatives with minimal supervision, ensuring alignment with business objectives.
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
We are looking for a skilled Revenue Manager to oversee and optimize billing operations within a dynamic healthcare environment. This role requires someone with strong attention to detail who can manage accounts receivable, ensure compliance with revenue recognition standards, and provide support to billing staff. The ideal candidate will have expertise in healthcare revenue cycles and a solid understanding of financial processes.<br><br>Responsibilities:<br>• Supervise day-to-day billing activities, ensuring accurate and timely processing of all transactions.<br>• Act as a resource for staff inquiries regarding billing procedures and address operational challenges.<br>• Oversee the electronic billing setup and implement necessary changes to improve efficiency.<br>• Conduct month-end reviews of accounts receivable balances and prepare related financial reports.<br>• Manage the entry and verification of resident charges into the billing system, ensuring accuracy.<br>• Analyze resident accounts and initiate adjustments or credits where necessary.<br>• Assist families in establishing and maintaining benefits through Wisconsin Medical Assistance, Medicare, and insurance providers.<br>• Lead and mentor select billing staff to enhance team performance and productivity.<br>• Ensure compliance with revenue recognition standards, including ASC 606.<br>• Collaborate with healthcare teams to optimize the revenue cycle and improve financial outcomes.
<p>We are looking for a Telecom Voice Engineer to join our team on a long-term contract basis. In this role, you will contribute to the design, implementation, and maintenance of advanced telecom and voice systems, ensuring seamless communication across organizational platforms. This position offers an excellent opportunity to work with cutting-edge technologies and support critical infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and troubleshoot Active Directory services to ensure optimal system performance.</p><p>• Oversee the deployment and maintenance of Microsoft Windows Server environments.</p><p>• Implement and maintain Azure Active Directory solutions to support secure cloud-based operations.</p><p>• Administer Citrix technologies to optimize virtual desktop and application delivery.</p><p>• Collaborate with teams to manage Microsoft Exchange systems for reliable email and messaging services.</p><p>• Monitor telecom voice systems for performance and reliability, addressing issues proactively.</p><p>• Develop and document technical processes and procedures for system management.</p><p>• Provide technical support and guidance to resolve complex system issues.</p><p>• Participate in system upgrades and enhancements to improve functionality and efficiency.</p><p>• Ensure compliance with security protocols and best practices across all systems.</p>
Key Responsibilities:<br>• Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.<br>• Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.<br>• Implement and support cloud services such as Azure, M365, and SharePoint.<br>• Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).<br>• Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.<br>• Conduct proactive maintenance and infrastructure health checks.<br>• Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).<br>• Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.<br>• Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.<br>________________________________________<br>Required Qualifications:<br>• 4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.<br>• Strong technical proficiency in:<br>o Windows Server/Desktop (2019+)<br>o Microsoft 365, Azure, SharePoint<br>o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)<br>o Backup and DR platforms (Veeam, Datto, ArcServe)<br>o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)<br>• Hands-on experience with virtualization (VMware, Hyper-V).<br>• Expert understanding of ITSM/ITIL processes and methodology and incident/change management.<br>• Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.<br>• Excellent documentation, time management, and client communication skills.<br>• Deep curiosity that leads to positive business outcomes for both clients and SSR.<br>• Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!<br>________________________________________<br>Preferred Qualifications:<br>• IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.<br>• ITIL/ITSM certification.<br>• Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).<br>• Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
<p>We are looking for a skilled Systems Engineer II to join our team in Germantown, Wisconsin. In this role, you will contribute to the development, maintenance, and optimization of IT systems, ensuring they operate efficiently and securely. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to support organizational objectives. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Active Directory environments to ensure optimal performance and security.</p><p>• Administer and troubleshoot Microsoft Windows Server systems to support business operations.</p><p>• Manage Azure Active Directory to facilitate seamless integration with cloud-based services.</p><p>• Oversee Citrix technologies to provide efficient virtual desktop and application solutions.</p><p>• Perform updates and maintenance tasks on Microsoft Exchange to ensure reliable email communication.</p><p>• Monitor system performance and implement improvements to enhance reliability and scalability.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain documentation for system configurations and procedures.</p><p>• Identify and resolve technical issues promptly to minimize downtime.</p><p>• Stay informed about emerging technologies and recommend enhancements to current systems.</p>
