6 results for Client Service Representative in Racine, WI

Customer Service Representative

Chicago, IL
onsite
Contract / Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills. Responsibilities: • Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns. • Process customer orders accurately while maintaining attention to detail. • Collaborate with other team members to ensure seamless communication and customer service delivery. • Manage both inbound and outbound calls, addressing customer needs effectively. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers in a clear and concise manner. • Resolve complaints and escalate issues when necessary to ensure customer satisfaction. • Prioritize tasks to meet performance metrics and deadlines. • Continuously improve knowledge of company policies and procedures to enhance service quality. • Support the team in achieving customer service goals and objectives.
2026-04-09T00:00:00Z

Customer Service Representative

Hartland, WI
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role. Responsibilities: • Process order receipts and confirmations for retail, corporate, and wholesale customers. • Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports. • Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries. • Address customer service needs, including complaints, product inquiries, and requests for purchasing information. • Manage donation requests and set up new customer profiles in the database. • Perform filing and maintain organization for front desk and reception duties. • Monitor aged receivables on a weekly basis to ensure timely follow-up. • Generate monthly customer statements and prepare salesperson commission reports. • Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest. • Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
2026-03-26T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent
65000 - 78000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-03-27T00:00:00Z

Customer Service

Racine, WI
onsite
Temporary
19 - 19 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T00:00:00Z

Customer Support Specialist

Milwaukee, WI
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Customer Support Specialist to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service to customers by managing communications, assisting with memberships, and supporting operational tasks. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about customer service. Responsibilities: • Respond to incoming calls with professionalism, ensuring inquiries are addressed promptly. • Direct calls to the appropriate staff members and relay messages effectively. • Maintain detailed records of all customer interactions using the ticketing system. • Support the processing of new memberships and renewals accurately and efficiently. • Perform general clerical tasks, including data entry and document management. • Assist with order entry and ensure all transactions are completed correctly. • Handle both inbound and outbound calls to provide comprehensive support. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-04-10T00:00:00Z