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3 results for Client Service Representative in Racine, WI

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services organization in Elk Grove Village, Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, handling a high volume of calls, and keeping service details accurate and organized. In this role, you will support customers with account updates, service questions, billing concerns, and order processing while working closely with internal teams to deliver timely resolutions and a positive customer experience. Responsibilities: • Respond to inbound customer inquiries by phone and email, providing clear information about services, account activity, and next steps. • Coordinate with billing, operations, and other internal departments to investigate service concerns and bring customer issues to resolution. • Enter customer details, service requests, and account changes into company systems with a high level of accuracy. • Prepare service agreements, calculate applicable charges, process deposits, and update records for address changes or service cancellations. • Accept customer payments, assist with deposit-related tasks, and complete routine administrative and office support work. • Review billing questions and service complaints, resolving straightforward issues directly and escalating more complex matters when needed. • Identify opportunities to recommend additional services that align with customer needs while maintaining a helpful and attentive approach. • Promote positive customer relationships by delivering courteous service and seeking practical, safe, and environmentally responsible solutions to service-related concerns.
2026-05-26T00:00:00Z

Customer Service Representative 2

Menomonee Falls, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a contract Customer Service Representative 2 to support order management activities for a fast-paced team in Menomonee Falls, Wisconsin. This role focuses on delivering responsive customer support, maintaining accurate order records, and coordinating with internal partners to keep orders moving efficiently. The ideal candidate brings prior experience in manufacturing-based customer service or order management and is comfortable learning and working across ERP platforms. Responsibilities:• Process customer orders with a high degree of accuracy, ensuring all information is complete and properly entered into company systems.• Review incoming orders for discrepancies and resolve issues involving pricing, documentation, or order details before release.• Respond to customer questions and concerns related to order status, returns, exchanges, cancellations, and updates in a timely manner.• Maintain organized records for purchase orders, confirmations, revisions, credits, and other order-related documentation.• Monitor order activity from entry through fulfillment and provide clear status updates to customers and internal stakeholders.• Partner with sales, logistics, finance, and production teams to support smooth order flow and effective issue resolution.• Learn and use ERP tools, including initial training in Syteline followed by Oracle, to manage daily order processing tasks.• Contribute to a high-service team environment by communicating professionally and taking ownership of assigned work.
2026-05-29T00:00:00Z

Medical Claims Representative

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Medical Claims Representative to support healthcare claims operations for a Contract to permanent position based in Lincolnwood, Illinois. This role focuses on reviewing claim information, coordinating billing-related activities, and helping ensure accurate handling of medical insurance documentation. The ideal candidate brings strong knowledge of claims processing and can work efficiently in a fast-paced healthcare environment. Responsibilities: • Review medical claims for accuracy, completeness, and proper supporting documentation before submission or follow-up. • Process billing and claim-related records while maintaining compliance with healthcare and insurance guidelines. • Investigate claim discrepancies and resolve issues by coordinating with internal teams, providers, and insurance contacts. • Verify medical insurance details and confirm coverage information to support timely claim handling. • Maintain organized claim administration records and update case information within designated systems. • Monitor claim status, track outstanding items, and follow through to support prompt resolution and payment activity. • Respond to inquiries related to claims and billing matters with professionalism, accuracy, and attention to detail.
2026-05-27T00:00:00Z