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4 results for Learning Specialist in Quincy, MA

Collections Specialist

Westborough, MA
onsite
Permanent / Full Time
54340 - 58520 USD / Yearly
We are looking for a Collections Specialist to support timely payment recovery and maintain strong customer relationships for our team in Westborough, Massachusetts. In this role, you will work directly with customers and internal partners to resolve outstanding balances, address account concerns, and help reduce delinquency through thoughtful follow-up. The ideal candidate brings sound judgment, clear communication, and a service-oriented approach to accounts receivable activities. Responsibilities:• Contact customers with overdue balances through regular outbound outreach and guide conversations toward prompt payment arrangements.• Respond to inbound account inquiries with accuracy and professionalism, helping customers understand balances and available resolution options.• Review aging data to identify delinquent accounts, track collection progress, and summarize past-due trends for leadership visibility.• Work closely with sales and contract teams to investigate billing concerns, settle disputes, and remove barriers to payment.• Monitor incoming payments and follow up quickly when commitments are missed or additional action is needed.• Initiate refund requests and coordinate the appropriate follow-through to ensure account adjustments are completed correctly.• Use problem-solving skills to address customer issues, reduce escalations, and support positive account outcomes.• Contribute ideas that improve collections workflows, strengthen service quality, and support an efficient credit and collections operation.
2026-07-23T00:00:00Z

Collections Specialist

Middleboro, MA
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships. In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow. If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply. Responsibilities:• Evaluate customer and distributor credit worthiness.• Assess credit risk in granting credit terms and establish credit lines.• Collect from all our customers and record payments.• Communicate via email and telephonically with customers, vendors, and Ockers employees.• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.• Create AR reports and work both internally and externally to keep accounts current.• Keep information in an organized and accessible system for review and backup.• Perform other duties as requested. Required Experience:• 5+ years' experience in a Collections role• Bachelor's degree or experience equivalent• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities• Experience with ERP systems and proficiency in Excel and Outlook• Strong internal and external customer service abilities
2026-07-07T00:00:00Z

Benefits Specialist

Boston, MA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Onsite Benefits Specialist to support leave of absence and accommodation programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on guiding employees and managers through leave processes, maintaining compliant documentation, and helping ensure timely return-to-work coordination. The role also contributes to reporting, policy administration, and accurate tracking of benefit-related activity across multiple leave programs. Responsibilities:• Manage employee leave cases across federal, state, and employer-specific programs, including union-related leave provisions, from initial request through resolution.• Review required paperwork, obtain medical certifications, issue determinations, and ensure all leave documentation is complete and processed within established timelines.• Partner with employees, supervisors, and internal stakeholders to coordinate return-to-work plans and secure any required fitness-for-duty clearances.• Oversee medical accommodation requests by facilitating communication, preparing follow-up correspondence, and monitoring the status of approved arrangements.• Maintain detailed records for leave usage, balances, approvals, denials, and accommodation activity to support compliance and operational accuracy.• Prepare recurring and ad hoc reports that identify patterns, usage trends, and areas requiring attention within leave and accommodation programs.• Collect benefit premium payments for employees who are away from work on approved leave or workers’ compensation status.• Administer paid parental leave, sick leave policies, and related programs by recording accruals, tracking usage, and supporting corrective action processes when needed.• Review complex or potentially improper leave activity, work with supervisors on follow-up, and help resolve issues involving suspected misuse.• Manage confidential medical and personnel files in accordance with organizational standards and communicate approved catastrophic illness leave time to payroll.
2026-07-23T00:00:00Z

Human Resources Specialist

Smithfield, RI
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a Human Resources Payroll Specialist to support key HR operations for our client in Lincoln, Rhode Island. This role focuses on benefits administration, payroll coordination, employee records management, and compliance activities that help ensure a smooth and accurate employee experience. The ideal candidate brings strong organizational skills, sound judgment, and the ability to handle confidential information with care. Responsibilities:• Process multi-state payroll activities as needed, ensuring pay data, time-off entries, taxes, and deductions are entered correctly and completed on schedule. Manage employee benefit programs across medical, dental, vision, life, disability, retirement, and voluntary offerings, ensuring accurate administration and employee support.• Guide employees through benefit eligibility, enrollment, and annual election periods by answering questions, explaining options, and resolving issues promptly.• Perform ongoing benefits administration tasks such as processing enrollments and terminations, reviewing invoices, and reconciling carrier billing details.• Coordinate leave administration, including statutory and state-related absences, while supporting accommodation requests in accordance with applicable requirements.• Partner with external benefit providers and internal finance stakeholders to maintain accurate deductions, enrollments, and payments.• Support year-end payroll and compliance activities, including audit preparation and verification of tax and benefits-related reporting documents.• Maintain employee records tied to hires, transfers, promotions, and separations, while processing personnel changes with proper approvals.• Conduct periodic audits of employee files and work authorization documentation to help maintain compliance with federal and state regulations.• Handle employment verification requests and report workplace incidents to the appropriate workers’ compensation contacts.
2026-07-16T00:00:00Z