4 results for Cybersecurity Analyst in Providence, RI

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary
22.9615 - 26.587 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems. Responsibilities: • Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location. • Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments. • Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems. • Manage and resolve service desk tickets promptly, ensuring minimal disruption to users. • Maintain and support printers, conference room technology, and audiovisual equipment. • Collaborate effectively with team members to address IT challenges and improve system efficiency. • Demonstrate a customer-centric approach while assisting users with technical issues. • Ensure proper documentation of issues, solutions, and updates within the ticketing system. • Stay updated on the latest AV and IT technologies to provide effective support. • Organize and prioritize tasks to meet deadlines and client expectations.
2026-02-13T00:00:00Z

Help Desk/Desktop Support Analyst

North Waltham, MA
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Waltham, Massachusetts. In this role, you will provide technical assistance to end-users, ensuring smooth operation of hardware, software, and peripheral devices. This is a long-term contract position ideal for someone with strong troubleshooting skills and a commitment to delivering excellent customer service. Responsibilities: • Deliver responsive and customer-focused Level 2 technical support to resolve hardware, software, and peripheral device issues. • Diagnose and analyze technical problems, offering timely updates and accurate resolution time estimates. • Escalate unresolved issues to the appropriate teams while adhering to established procedures. • Manage and track hardware and software assets, ensuring compliance with inventory best practices. • Monitor and manage service desk ticket queues, ensuring proper categorization and prompt assignment. • Support Microsoft Teams conference rooms to maintain reliable functionality and assist users with technical challenges. • Implement security measures such as Windows baselines, BitLocker, and device compliance policies to maintain secure endpoints. • Collaborate with IT teams to troubleshoot and resolve complex technical problems. • Identify recurring issues and suggest improvements to processes, documentation, or systems. • Create and maintain detailed documentation for procedures, processes, and small IT projects.
2026-03-05T00:00:00Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide hands-on IT support and troubleshooting services to ensure smooth operations for end-users. This is a long-term contract position offering an exciting opportunity to work within the health and biotech industry. Responsibilities: • Deliver onsite IT support to end-users, addressing hardware, software, and connectivity issues. • Operate and manage IT kiosks to assist users with technical inquiries and resolutions. • Administer and maintain systems using Windows 10, Office 365, Active Directory, and Azure. • Respond to and resolve service desk tickets efficiently, ensuring timely solutions. • Perform basic troubleshooting for IT systems to minimize downtime and improve user experience. • Collaborate with team members to identify and implement improvements in IT support processes. • Provide guidance and training to users on system functionalities and best practices. • Monitor and report system performance issues to ensure optimal functionality. • Maintain accurate documentation for system configurations, processes, and user requests.
2026-02-24T00:00:00Z

Treasury Analyst

Boston, MA
onsite
Permanent
55000 - 80000 USD / Yearly
Treasury Analyst Boston, MAHybrid schedule55k - 80k (plus bonus) <ul><li>Initiate ACH transfers and wires</li><li>Liaise with banking relationships to ensure best in class offerings and support, and assess new providers/platforms, as necessary</li><li>Assist with cash and brokerage account openings</li><li>Monitor account balances across multiple platforms to ensure account holders are meeting operating cash needs and addressing FDIC limits</li><li>Assist entity team with the preparation and review of investor capital call and distribution memos</li><li>Assist with the preparation of Form 1099 where needed</li><li>Daily/monthly bank and custody reconciliations for various funds and individual clients</li><li>Assist in management of lines of credit including paydowns, expenses and related documentation</li><li>Adhere to practice controls policy and assist external auditors with controls testing</li></ul>
2026-02-06T00:00:00Z