8 results for Customer Service Representative in Providence, RI

Customer Service Representative

Raynham, MA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a driven Customer Service Representative to join our team in Raynham, Massachusetts. This long-term contract position is ideal for someone who thrives on building relationships, delivering exceptional customer service, and communicating effectively with clients. If you are organized, motivated, and enjoy interacting with customers, we encourage you to apply. Responsibilities: • Handle inbound calls to address maintenance and repair inquiries, ensuring customer needs are met efficiently. • Conduct outbound calls to follow up on quotes, gather customer feedback, and promote maintenance programs. • Build strong relationships with customers to foster trust and loyalty. • Communicate clearly and professionally with clients to provide accurate information and solutions. • Upsell maintenance programs by highlighting their value and benefits. • Maintain accurate records of customer interactions and orders in the system. • Collaborate with team members to enhance service quality and resolve customer issues. • Stay informed about company products and services to provide knowledgeable assistance. • Identify opportunities to improve processes and enhance customer satisfaction. • Meet or exceed performance targets related to call handling and customer satisfaction.
2026-04-01T00:00:00Z

Customer Service Rep

Shrewsbury, MA
onsite
Permanent
52000 - 55000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply. Responsibilities:• Process orders efficiently through accurate data entry.• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.• Coordinate schedules with transportation carriers to meet shipping deadlines.• Maintain and monitor inventory control processes to ensure accuracy.• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.• Work with external carriers to confirm load availability for customer pickups.• Manage customer databases, including advanced shipping notices and routing details.• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment. For immediate consideration please call me directly 508-205-2127 Eric Lebow
2026-03-17T00:00:00Z

Customer Service Manager

Raynham, MA
onsite
Temporary
33 - 38 USD / Hourly
We are looking for a dedicated Customer Service Manager to join our team in Raynham, Massachusetts. In this long-term contract role, you will take charge of delivering exceptional customer experiences while overseeing daily operations in a residential service setting. This position is ideal for a motivated individual who thrives on building relationships and driving customer satisfaction. Responsibilities: • Manage inbound calls related to maintenance and repair inquiries, ensuring prompt and effective resolution. • Conduct outbound calls to follow up on quotes, solicit customer feedback, and promote maintenance programs. • Track and analyze performance metrics, providing regular reports to drive continuous improvement. • Utilize ServiceTitan software to schedule jobs and manage customer accounts efficiently. • Foster strong relationships with customers by addressing concerns and resolving conflicts effectively. • Implement strategies to enhance customer satisfaction and loyalty through superior service delivery. • Coordinate and optimize scheduling to ensure timely service and operational efficiency. • Promote upselling opportunities by identifying customer needs and offering relevant solutions. • Maintain a clear and precise communication style to effectively interact with customers and team members. • Provide leadership and support to the customer service team, ensuring alignment with organizational goals.
2026-04-01T00:00:00Z

Senior Client Service Representative

Boston, MA
onsite
Temporary
25 - 26 USD / Hourly
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day. Responsibilities: • Address client inquiries efficiently and ensure resolutions meet high service standards. • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports. • Generate and manage various internal and external reports with accuracy. • Utilize internal technology platforms to support client service operations effectively. • Investigate and resolve accounting discrepancies or issues on a daily basis. • Collaborate with teams to ensure timely completion of deliverables and uphold service quality. • Apply analytical skills to assess data workflows and solve problems. • Stay informed about corporate actions, equity, fixed income, and derivative investments. • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis. • Maintain focus and accuracy while working under tight deadlines.
2026-04-01T00:00:00Z

Insurance Services Representative

Shrewsbury, MA
onsite
Permanent
40000 - 60000 USD / Yearly
A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences. What You’ll Do<ul><li>Quote, bind, and service P&C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
2026-03-18T00:00:00Z

Inside Sales Rep

Norwich, CT
onsite
Permanent
50000 - 55000 USD / Yearly
Job Title: Inside Sales RepresentativeLocation: local to Norwich, CT (Fully Onsite)Salary: $50,000 – $55,000 + Benefits Our client, a growing manufacturing company local to Norwich, CT, is seeking a motivated and results-driven Inside Sales Representative to join their team. This is a fully onsite position offering competitive compensation and a strong benefits package. The ideal candidate will have prior experience in an inside sales role and a proven ability to drive revenue and build customer relationships. Key Responsibilities:<ul><li>Manage inbound and outbound sales activities to generate new business</li><li>Develop and maintain strong relationships with clients</li><li>Identify customer needs and provide tailored product/service solutions</li><li>Meet or exceed sales targets and performance metrics</li><li>Maintain accurate records of sales activity within CRM systems</li><li>Collaborate with internal teams to ensure customer satisfaction and order fulfillment</li></ul>Qualifications:<ul><li>Previous experience in an Inside Sales Representative role required</li><li>Strong communication skills</li><li>Ability to work in a fast-paced, goal-oriented environment</li><li>Proficiency with software and Microsoft Office</li></ul> Candidates should send their resume to daniele.zavarella@roberthalf(com)
2026-03-24T00:00:00Z

Sr. Client Service Associate

Framingham, MA
onsite
Permanent
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-03-17T00:00:00Z

Sales Support

Northborough, MA
onsite
Temporary
18 - 21 USD / Hourly
Robert Half’s client in Northborough MA is looking for a Data Entry Specialist to support their team on a long term engagement! Responsibilities include:<ul><li>Audit data for completeness/accuracy</li><li>Collaborated with various departments</li><li>CRM experience/data administration (MS Dynamics 365 is a plus)</li><li>Strong research/data skills</li><li>Ability to interpret messy data & clean it up</li><li>Strong attention to detail is a MUST</li><li>Distill lead data (AI technologies)</li><li>Create leads for sales team</li></ul> Start: Asap!Hours: M-F | 8am-4pm or 9am-5pm Duration: ~6 months (could extend)Work type: Hybrid (M,W,F in office)Pay Rate: $19+ (depending on experience) **If interested, APPLY now!
2026-04-01T00:00:00Z