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17 results for Business Systems Analyst in Providence, RI

Business Analyst
  • East Watertown, MA
  • remote
  • Temporary
  • 43.5385 - 50.413 USD / Hourly
  • We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
  • 2026-04-01T00:00:00Z
Business Operations Analyst II
  • Providence, RI
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>Position Overview</p><p> The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics.</p><p> ________________________________________</p><p> Key Responsibilities</p><p> - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics</p><p> - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams</p><p> - Monitor key performance indicators KPIs related to customer experience efficiency and compliance</p><p> - Identify trends risks and root causes impacting customer performance and service delivery</p><p> - Partner with business stakeholders to translate operational needs into analytical requirements</p><p> - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement</p><p> - Ensure accuracy consistency and transparency of reporting and documentation</p><p> - Assist with data preparation for regulatory reporting or audits related to customer service performance</p><p><br></p>
  • 2026-04-15T00:00:00Z
Payroll Analyst
  • Boston, MA
  • onsite
  • Temporary
  • 30 - 38 USD / Hourly
  • We are looking for a skilled Payroll Analyst to join our team in Boston, Massachusetts. In this long-term contract role, you will manage comprehensive payroll processes, ensuring compliance with regulations and delivering accurate results. This position requires exceptional attention to detail and the ability to collaborate effectively across departments, contributing to continuous improvement initiatives.<br><br>Responsibilities:<br>• Manage full-cycle payroll operations, including biweekly processing for exempt and non-exempt employees across multiple states.<br>• Validate payroll inputs such as new hires, terminations, pay adjustments, and timecards to ensure accuracy.<br>• Handle off-cycle payrolls, corrections, and retroactive pay calculations with precision.<br>• Address employee payroll inquiries promptly and professionally, maintaining high customer service standards.<br>• Conduct audits and reconciliations to ensure payroll data integrity and compliance with federal, state, and local regulations.<br>• Process garnishments, levies, and other involuntary deductions accurately and in a timely manner.<br>• Support payroll-related audits, reconciliations, and internal controls while maintaining accurate records and documentation.<br>• Collaborate with HR, Finance, and IT teams to identify and implement payroll system enhancements and process improvements.<br>• Prepare customized reports and perform data analysis to support internal stakeholders.<br>• Participate in cross-functional projects and initiatives that impact payroll operations.
  • 2026-04-14T00:00:00Z
Data Analyst / Engineer
  • Woburn, MA
  • remote
  • Temporary
  • 55.4135 - 64.163 USD / Hourly
  • <p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>
  • 2026-03-13T00:00:00Z
Financial Analyst
  • New London, CT
  • onsite
  • Permanent
  • 80000 - 100000 USD / Yearly
  • <p><strong>Position: </strong>Financial Analyst</p><p><strong>Location:</strong> Greater New London, CT (Hybrid / Flexible)</p><p><strong>Recruiter Contact</strong>: Ryan Genua Ryan.Genua@Roberthalf com</p><p><strong>Job Posting</strong>: RG0013405176</p><p><br></p><p><strong><u>Position Overview</u></strong></p><p>A growing organization in the Greater New London area is seeking a <strong>Financial Analyst</strong> to support budgeting, financial analysis, and operational reporting across the organization. This role partners closely with Accounting and cross‑functional leaders to improve financial visibility, support data‑driven decision‑making, and strengthen financial processes.</p><p>The ideal candidate is analytically minded, detail‑oriented, and comfortable working across departments in a fast‑paced environment.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>The Financial Analyst supports financial operations and planning by reviewing and monitoring purchase activity, payment requests, and budgeted spend. This role ensures transactions are properly documented, aligned with approved budgets, accurately coded, and tracked, while partnering closely with Accounting to resolve discrepancies and improve reporting accuracy.</p><p>The position plays an active role in budgeting and financial analysis by maintaining departmental budget models, analyzing spending trends, and preparing variance analyses. Findings are summarized into clear, concise insights for department leaders, highlighting risks, opportunities, and areas requiring attention, and supporting forecast updates throughout the fiscal year.</p><p>In support of leadership decision‑making, the Financial Analyst assists with preparing financial summaries, dashboards, and presentation materials for senior management. This includes consolidating departmental inputs, translating financial data into meaningful narrative insights, and supporting executive‑level and strategic reporting needs.</p><p>The role also works closely with Accounting on general ledger–related activity, including analysis of account activity, support for reclassifications and accruals, assistance during month‑end close, and maintenance of documentation to support audit readiness and compliance.</p><p>Additionally, the Financial Analyst contributes to continuous improvement initiatives by helping document finance workflows, identifying reporting or automation opportunities, and collaborating across teams to strengthen financial controls and enhance spend visibility.</p><p><br></p><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Ryan Genua at Ryan.Genua@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-03-27T00:00:00Z
Financial Analyst
  • Natick, MA
  • onsite
  • Permanent
  • 55000 - 65000 USD / Yearly
  • <p>Financial Analyst position open.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant &amp; Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.</p><p>Why Work for SMOC?</p><p>• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</p><p>• Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</p><p>• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</p><p>• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</p><p>• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</p><p>• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</p><p>Primary Responsibilities:</p><p>• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.</p><p>• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.</p><p>• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.</p><p>• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.</p><p>• Forecast financial revenue and expenses on an as needed basis.</p><p>• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.</p><p>• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.</p><p>• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.</p><p>• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.</p><p>• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.</p><p>• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).</p><p>• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</p><p>• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</p><p>• Other duties as assigned.</p><p><br></p>
  • 2026-03-27T00:00:00Z
Financial Analyst
  • Westborough, MA
  • onsite
  • Permanent
  • 100000 - 120000 USD / Yearly
  • <p>We are looking for an experienced Financial Analyst to join our team in Westborough, Massachusetts. In this role, you will play a key part in driving financial insights and supporting strategic initiatives for our global operations network. You will collaborate with cross-functional teams to optimize processes, enhance operational efficiency, and contribute to long-term value creation.</p><p><br></p><p>For Immediate Interview please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Provide detailed financial analysis and insights to support strategic initiatives, mergers and acquisitions (M&amp;A) integration, and operational performance.</p><p>• Develop financial models and conduct scenario planning to evaluate transformation projects and footprint optimization efforts.</p><p>• Assist in standardizing financial processes across the global operations network.</p><p>• Prepare monthly synergy tracking reports, identifying trends, risks, and opportunities.</p><p>• Collaborate with strategy and operations teams to align financial objectives with broader business goals.</p><p>• Create executive-level presentations and reporting materials for senior leadership.</p><p>• Maintain the integrity of financial data while ensuring compliance with corporate policies and internal contr</p>
  • 2026-04-14T00:00:00Z
Systems Administrator
  • Boston, MA
  • onsite
  • Temporary
  • 41.8 - 48.4 USD / Hourly
  • We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support.<br>• Administer Microsoft Active Directory environments, including user management and group policy configurations.<br>• Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability.<br>• Maintain and optimize storage solutions, ensuring data availability and system integrity.<br>• Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits.<br>• Implement and enforce security protocols across systems to safeguard against vulnerabilities.<br>• Collaborate with team members to plan and execute system upgrades and maintenance.<br>• Provide technical support and guidance to users, resolving system-related issues efficiently.<br>• Create and maintain detailed documentation for systems and processes.<br>• Monitor system performance and proactively address any issues or inefficiencies.
  • 2026-03-16T00:00:00Z
Senior Syteline (Infor CSI) Systems Analyst
  • Wrentham, MA
  • onsite
  • Permanent
  • 130000 - 150000 USD / Yearly
  • <p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
  • 2026-03-12T00:00:00Z
Senior Cost Analyst
  • Mystic, CT
  • onsite
  • Permanent
  • 75000 - 90000 USD / Yearly
  • <p><strong>Job Title:</strong> Senior Cost Analyst</p><p><strong>Location:</strong> Groton, CT <strong><em>(On-site, 5 days / week)</em></strong></p><p><strong>Position Type:</strong> Full-Time / Permanent</p><p><strong>Recruiter Contact:</strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Reference:</strong> AH0013361489</p><p><br></p><p>We are seeking a <strong>Senior Cost Analyst</strong> to support a high-tech manufacturing operation and play a key part in standard costing, inventory accuracy, and operational cost analysis. This person will work closely with Operations, Engineering, Supply Chain, and Finance to deliver accurate product costing and actionable insights.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Own standard costing, cost updates, and variance analysis</li><li>Partner with Operations on inventory counts, audits, and root cause analysis</li><li>Support budgeting, forecasting, and month-end close</li><li>Collaborate cross-functionally on BOM, material, labor, and overhead costing</li><li>Prepare journal entries, reconciliations, and cost-related reporting</li><li>Monitor cost trends, identify savings opportunities, and drive improvements</li><li>Deliver clear, actionable cost and operational insights to leadership</li><li>Support ad-hoc cost and production analysis</li></ul>
  • 2026-04-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary
  • 34.2 - 39.6 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
  • 2026-04-06T00:00:00Z
Help Desk/Desktop Support Analyst
  • Medford, MA
  • remote
  • Temporary
  • 25 - 30 USD / Hourly
  • Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
  • 2026-03-13T00:00:00Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary
  • 22.5625 - 26.125 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will focus on imaging and deploying laptops for summer programs, ensuring smooth operations for interns and co-op students. This position offers an opportunity to work in a collaborative and supportive environment that values growth and teamwork.<br><br>Responsibilities:<br>• Prepare, image, and deploy laptops for summer intern and co-op programs using tools like InTune or similar imaging software.<br>• Build and maintain desktop images to meet organizational and project-specific requirements.<br>• Troubleshoot and resolve hardware, software, and network-related issues in a timely manner.<br>• Provide exceptional help desk support, including responding to service desk tickets and addressing user inquiries.<br>• Collaborate with team members to ensure seamless IT operations and support for end users.<br>• Assist with the setup and maintenance of audio-visual equipment and video conferencing tools such as Zoom and Microsoft Teams.<br>• Manage and support Microsoft Office 365 applications and Active Directory configurations.<br>• Ensure consistent and reliable customer service by maintaining an attentive and approachable demeanor.<br>• Document processes, solutions, and technical issues to improve efficiency and knowledge sharing.<br>• Stay up to date with industry trends and best practices to contribute to continuous improvement initiatives.
  • 2026-04-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Bedford, MA
  • onsite
  • Temporary
  • 27.7115 - 32.087 USD / Hourly
  • Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills &amp; Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
  • 2026-04-03T00:00:00Z
HRIS Data Analyst
  • Kingston, RI
  • onsite
  • Temporary
  • 28.5 - 33 USD / Hourly
  • We are looking for a detail-oriented HRIS Data Analyst to join our team in Kingston, Rhode Island. In this long-term contract role, you will play a vital part in bridging the gap between Human Resources and Information Technology, ensuring that HR systems run efficiently and effectively. This position offers an exciting opportunity to apply your analytical expertise while contributing to data-driven decision-making and system improvements.<br><br>Responsibilities:<br>• Act as a key liaison between Human Resources and Information Technology teams to address system-related needs and challenges.<br>• Analyze and interpret HR data to provide actionable insights and support strategic decision-making processes.<br>• Perform system configurations, conduct user acceptance testing, and provide technical support to HR and Records teams.<br>• Utilize tools and techniques to identify variances, investigate discrepancies, and ensure the reliability of HR systems.<br>• Maintain the accuracy, integrity, and confidentiality of HR system data and processes.<br>• Collaborate on integration projects and resolve system-related issues effectively.<br>• Generate statistical reports and analytics to inform business strategies and HR initiatives.<br>• Provide guidance and training to HR staff and system users for optimal system utilization.<br>• Ensure compliance with organizational policies and data security standards in all HR system operations.
  • 2026-04-15T00:00:00Z
Senior Financial Analyst
  • Franklin, MA
  • onsite
  • Temporary
  • 40 - 46 USD / Hourly
  • <p>Our company is seeking a talented Senior Financial Analyst for a 6-month contract assignment. If you have hands-on experience with Adaptive Insights for financial planning and analysis and enjoy working in dynamic environments, we want to hear from you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and participate in budgeting, forecasting, and financial planning processes using Adaptive Insights.</li><li>Analyze complex financial data and deliver actionable insights to management.</li><li>Construct financial models to support business strategy and decision-making.</li><li>Prepare monthly and quarterly reports, variance analyses, and presentations for leadership.</li><li>Collaborate with cross-functional teams to drive process improvements and efficiencies.</li><li>Ensure accuracy and confidentiality of all financial information.</li></ul>
  • 2026-04-15T00:00:00Z
Financial Analyst, Pricing & Cost Estimation
  • Lakeville, MA
  • onsite
  • Permanent
  • 74000 - 75000 USD / Yearly
  • <p>We are seeking a Financial Analyst to support pricing and cost estimation across company projects. This role is responsible for developing accurate cost estimates, building pricing models for products and services, and ensuring profitability through detailed financial analysis.</p><p><br></p><p>Responsibilities:</p><p>• Develop detailed cost estimates for products, services, and event-related projects.</p><p>• Build and maintain pricing models that incorporate labor, materials, overhead, and operational costs.</p><p>• Analyze proposals, product specifications, and project requirements to determine accurate cost structures.</p><p><br></p>
  • 2026-04-07T00:00:00Z