<p><strong>About the Role</strong></p><p>We’re seeking a skilled <strong>Automation Engineer</strong> to join a backend-focused engineering team in Philadelphia. This role centers on backend services—no frontend development—supporting customer data, recordings, and scheduling systems. You’ll collaborate with teams based in Pennsylvania and India, contributing to a fast-paced, automation-driven environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain backend services for:</li><li>Customer account data</li><li>Recording and device data</li><li>Scheduling and reminders</li><li>Work with NoSQL databases such as <strong>MongoDB</strong> and <strong>Cassandra</strong></li><li>Support CI/CD pipelines and Kubernetes frameworks via syndication partners</li><li>Ensure backend systems are scalable, reliable, and fully automated</li></ul>
We are looking for a talented Software Developer to join our dynamic team in New York, New York. In this role, you will use your expertise in C++ to develop high-performance systems that support critical trading and research operations. This position offers an exciting opportunity to work on innovative technology in a fast-paced environment.<br><br>Responsibilities:<br>• Develop efficient, low-latency C++ applications that support order management, exchange connectivity, and real-time market data systems.<br>• Enhance the scalability and performance of existing trading infrastructure to meet the demands of high-frequency trading.<br>• Collaborate with team members to design and implement distributed systems that align with business requirements.<br>• Conduct performance monitoring and optimization for Linux-based systems to ensure reliability and efficiency.<br>• Troubleshoot and resolve software bugs using tools such as Atlassian Jira and GitHub.<br>• Participate in Agile Scrum processes to ensure timely delivery of projects and features.<br>• Integrate APIs and develop backend solutions to enhance system functionality.<br>• Stay updated on emerging technologies and propose innovative solutions to improve the trading platform.<br>• Work closely with researchers and traders to understand technical requirements and deliver tailored solutions.
We are looking for an experienced Sr. Software Engineer to join our non-profit organization in New York, New York. In this Contract-to-permanent position, you will play a key role in designing, developing, and deploying innovative digital solutions. This role offers an opportunity to collaborate with diverse stakeholders, contribute to public-facing web platforms, and ensure the delivery of secure, scalable, and high-quality applications.<br><br>Responsibilities:<br>• Lead the design, development, testing, and deployment of both new and existing applications using modern programming languages and frameworks.<br>• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.<br>• Act as a technical expert for the organization’s public-facing web properties, ensuring best practices are followed.<br>• Conduct code reviews and provide mentorship and guidance to entry-level developers.<br>• Create and maintain APIs to enable seamless data integration with internal and external systems.<br>• Implement security measures and ensure applications meet performance, accessibility, and scalability standards.<br>• Troubleshoot and resolve complex issues to maintain the reliability of digital platforms.<br>• Utilize version control systems, such as Git, to manage code effectively and support deployment pipelines.<br>• Work with cloud platforms like AWS, Azure, or Google Cloud to implement DevOps practices.<br>• Stay updated on emerging technologies to continuously improve application architecture and performance.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are looking for a skilled Data Warehouse Engineer to join our team in Malvern, Pennsylvania. This Contract-to-Permanent position offers the opportunity to work with cutting-edge data technologies and contribute to the optimization of data processes. The ideal candidate will have a strong background in Azure and Snowflake, along with experience in data integration and production support.<br><br>Responsibilities:<br>• Develop, configure, and optimize Snowflake-based data solutions to meet business needs.<br>• Utilize Azure Data Factory to design and implement efficient ETL processes.<br>• Provide production support by monitoring and managing data workflows and tasks.<br>• Extract and analyze existing code from Talend to facilitate system migrations.<br>• Stand up and configure data repository processes to ensure seamless performance.<br>• Collaborate on the migration from Talend to Azure Data Factory, providing expertise on best practices.<br>• Leverage Python scripting to enhance data processing and automation capabilities.<br>• Apply critical thinking to solve complex data challenges and support transformation initiatives.<br>• Maintain and improve Azure Fabric-based solutions for data warehousing.<br>• Work within the context of financial services, ensuring compliance with industry standards.
We are looking for a skilled Senior Software Engineer to design and implement innovative software solutions. This role involves creating scalable systems, optimizing performance, and contributing to cutting-edge technologies, including machine learning and vector databases. Join our team in New York, New York, and help shape the future of software development.<br><br>Responsibilities:<br>• Design and develop scalable software solutions using Python and modern architectural patterns.<br>• Build and maintain distributed systems with a focus on multi-threaded programming.<br>• Develop and integrate RESTful APIs to ensure seamless communication between applications.<br>• Optimize data storage and retrieval using MongoDB and Redis.<br>• Explore and implement vector databases such as pgvector and timescale.<br>• Collaborate on machine learning initiatives, including the application of large language models (LLMs).<br>• Utilize cloud platforms like Amazon Web Services (AWS) to enhance system performance and scalability.<br>• Conduct thorough testing and debugging to ensure high-quality software delivery.<br>• Stay updated on emerging technologies to drive innovation within the team.
<p>We are looking for a highly skilled Senior Python Software Engineer with expertise in Python development to join our team in Mount Laurel, New Jersey. This position requires a strong technical background and the ability to work collaboratively in an onsite environment four days a week. The ideal candidate will bring extensive experience in backend development, cloud technologies, and API creation, contributing to innovative solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain high-quality Python-based software solutions.</p><p>• Design and implement APIs to support seamless application integration.</p><p>• Collaborate with cross-functional teams to define and refine software requirements.</p><p>• Ensure code quality and maintain best practices through version control systems like Git.</p><p>• Work within a Linux environment to build and deploy software applications.</p><p>• Optimize cloud-based systems using CI/CD pipelines for efficient performance.</p><p>• Utilize Agile methodologies to manage project workflows and deliverables.</p><p>• Troubleshoot and resolve technical challenges to improve system functionality.</p><p>• Implement business logic and client-side scripting for enhanced user experience.</p><p>• Conduct AB testing to analyze and refine application performance.</p>
We are looking for a skilled Systems Administrator to join our team in Lambertville, New Jersey. In this role, you will be responsible for ensuring the stability, security, and efficiency of our IT systems, including servers, networks, and end-user devices. This position requires a proactive approach to managing infrastructure and supporting organizational technology needs.<br><br>Responsibilities:<br>• Administer and maintain Windows Servers, both physical and virtual, using platforms like Hyper-V and Proxmox.<br>• Manage Active Directory, Office 365, and Azure applications to ensure seamless functionality.<br>• Configure and optimize Cisco switches, VLANs, routing protocols, and WatchGuard firewalls.<br>• Handle patch management, system hardening, backups with tools such as Hornet, and disaster recovery planning.<br>• Monitor system performance using tools like NinjaOne and Zabbix, addressing and resolving issues promptly.<br>• Provide Tier 2 and Tier 3 technical support, oversee the helpdesk queue, and deploy desktops and laptops.<br>• Document technical processes, configurations, and solutions to maintain clear records.<br>• Collaborate with team members to ensure IT infrastructure aligns with organizational goals.
We are looking for a skilled Data Engineer to join our team in Wayne, Pennsylvania. This is a Contract-to-permanent position that offers a dynamic opportunity to work with large-scale data sets and contribute to data modeling and automation processes. If you're passionate about leveraging advanced tools and technologies to optimize data workflows, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and implement data models for large-scale datasets, focusing on retailer data such as Walmart.<br>• Utilize tools such as Python, Snowflake, and SQL to design and optimize data pipelines.<br>• Automate data workflows through scripting, including Selenium-based web automation tasks.<br>• Collaborate with cross-functional teams to support data integration and analysis for multiple retailers.<br>• Ensure data accuracy and consistency across all platforms and workflows.<br>• Troubleshoot and resolve issues related to data pipelines and automation processes.<br>• Provide technical expertise to enhance data engineering practices and improve system performance.<br>• Document processes and workflows to maintain clarity and facilitate future updates.
<p>We are looking for an experienced Azure Cloud Infrastructure Engineer to join our team in Malvern, Pennsylvania. In this hands-on role, you will collaborate with architects, DevOps engineers, and cybersecurity experts to build, maintain, and optimize a hybrid cloud platform. </p><p>**onsite 3-4 days a week in office</p><p><br></p><p>Responsibilities:</p><p>• Deploy and manage Azure services, including App Services, Virtual Machines, ExpressRoute, and Storage Accounts.</p><p>• Manage network infrastructure, incorporating NSGs, Private Endpoints, Route Servers, and ExpressRoute Gateways.</p><p>• Oversee infrastructure incident management, including change control, patching, and root cause analysis.</p><p>• Infrastructure as Code (IaC) using Bicep </p><p>• Create and manage CI/CD pipelines for infrastructure using Azure DevOps or GitHub Actions.</p><p>• Apply the Microsoft Azure Well-Architected Framework to enhance security, performance, and cost efficiency of the platform.</p><p>• Support the migration of legacy systems to Azure-native services and assist with containerized workload delivery through Azure Container Instances or App Services.</p><p><br></p>
We are looking for a skilled Network Engineer to join our team in Philadelphia, Pennsylvania. This position offers an exciting opportunity to work with cutting-edge networking technologies and contribute to the optimization of our infrastructure. If you have expertise in Cisco networking and a strong understanding of firewalls and protocols, we encourage you to apply.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot Cisco routers and switches to ensure optimal network performance.<br>• Implement and manage Palo Alto firewalls to enhance network security.<br>• Administer and support Cisco ASA devices to maintain secure connectivity.<br>• Monitor and optimize Border Gateway Protocol (BGP) configurations for efficient routing.<br>• Design and deploy solutions for Cisco networking environments, ensuring reliability and scalability.<br>• Manage Citrix environments to support seamless application delivery.<br>• Utilize F5 Networks technologies to improve load balancing and application performance.<br>• Collaborate with cross-functional teams to identify and resolve network issues promptly.<br>• Perform regular assessments of network systems to ensure compliance with security standards.<br>• Document network configurations and changes to maintain accurate records.
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
<p>We are looking for an experienced Sr. Software Engineer to join our team in Mount Laurel, New Jersey. This role requires a highly skilled Python developer who thrives in collaborative environments and is passionate about building reliable and efficient software solutions. The position is primarily onsite, offering an opportunity to work closely with a dynamic team in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain software applications using Python to address business needs.</p><p>• Implement APIs and ensure seamless integration with external systems.</p><p>• Collaborate with cross-functional teams to design scalable backend solutions.</p><p>• Manage and optimize NoSQL databases to ensure data integrity and performance.</p><p>• Utilize version control systems such as Git to track development progress and manage code repositories.</p><p>• Troubleshoot and resolve software issues in a Linux-based environment.</p><p>• Participate in Agile Scrum practices to deliver projects efficiently and on schedule.</p><p>• Contribute to the continuous improvement of CI/CD pipelines to streamline deployment processes.</p><p>• Perform comprehensive testing and debugging to ensure high-quality software.</p><p>• Stay updated on emerging technologies and incorporate them into development processes when applicable.</p>
<p>In this role, you will design, develop, and maintain critical applications while ensuring optimal performance and functionality. You will collaborate closely with various teams to create innovative software solutions and provide technical expertise in troubleshooting and enhancing systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Design, develop, and maintain core software applications to ensure high performance, reliability, and scalability.</li><li>Write, implement, and manage clean, efficient, and well-documented source code.</li><li>Partner with cross-functional teams to build and deploy prototype applications across multiple platforms.</li><li>Integrate software components and systems through function calls to ensure seamless interoperability.</li><li>Collaborate with management to analyze business processes and identify application or system requirements.</li><li>Diagnose and resolve production issues, ensuring minimal downtime and optimal functionality.</li><li>Research, evaluate, and implement new software solutions and reporting tools as needed.</li><li>Provide technical support and implement enhancements to improve system performance and user experience.</li><li>Develop and optimize database queries to support reporting and data analysis needs.</li></ul>
We are looking for an experienced and driven Sr. Software Engineer to join our team in New York, New York. As part of a dynamic financial services organization, you will play a critical role in developing and optimizing software solutions that support quantitative investment strategies. This position offers the opportunity to collaborate with a skilled global team and contribute to cutting-edge advancements in the world of automated trading.<br><br>Responsibilities:<br>• Design, develop, and maintain software systems that support quantitative trading and investment strategies.<br>• Collaborate with cross-functional teams to implement research-tested solutions into production environments.<br>• Optimize and enhance backend systems to ensure high performance and reliability.<br>• Develop APIs and integrate third-party tools to support data analysis and trading operations.<br>• Ensure the quality and accuracy of data by implementing robust validation and improvement processes.<br>• Participate in Agile Scrum workflows to deliver projects efficiently and effectively.<br>• Create comprehensive documentation for software systems and processes.<br>• Conduct performance testing and debugging to ensure system stability.<br>• Stay updated on emerging technologies and incorporate relevant innovations into development practices.<br>• Provide mentorship and guidance to less experienced team members when needed.
<p>The DevOps Engineer will maintain and build out the existing CI/CD pipeline, which is currently built upon the Atlassian and other third-party tools. Ideally, the candidate will also serve as the primary release engineer.</p><p><br></p><p><strong>Job Scope and Major Responsibilities:</strong></p><p>• Maintain the existing pipeline, which is currently architected with the following tools: Source repository (Bitbucket), Build server (Bamboo), Deployments (Octopus Deploy). The current branching strategy is a modified form of GitFlow.</p><p>• Ensure that build and deploy plans are developed for all critical applications that are not currently automated.</p><p>• Serve as the primary release engineer, ensuring that code repositories are well maintained, and that release branches are created and maintained in an appropriate manner.</p><p>• Will need to work well across departments, in close coordination with members of the Development and QA teams.</p><p>• Document and demonstrate solutions by producing flowcharts, layouts, diagrams, charts, and any other documentation as necessary.</p><p><br></p><p><strong>Performance Criteria:</strong></p><p>This role is evaluated by the accuracy and effectiveness of relevant reporting as well as timely communication with customers and internal teams. Achieving performance targets for individual programs is critical for assessing this role’s performance.</p><p><br></p><p><br></p>
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
We are looking for a skilled Network Engineer to join our team in Little Ferry, New Jersey. In this long-term contract position, you will play a vital role in maintaining, optimizing, and securing network infrastructure to ensure seamless connectivity and performance. This is an excellent opportunity for an experienced individual to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot Cisco routers to ensure reliable network operations.<br>• Manage and optimize Palo Alto firewalls to enhance network security.<br>• Administer and maintain Cisco ASA devices for secure and efficient network connectivity.<br>• Implement and manage Border Gateway Protocol (BGP) configurations for stable and scalable routing.<br>• Monitor and address network performance issues to ensure maximum uptime and efficiency.<br>• Collaborate with cross-functional teams to design and implement network solutions.<br>• Perform regular network audits and updates to maintain compliance with security standards.<br>• Provide technical support and guidance to resolve complex networking issues.<br>• Document network configurations, processes, and changes to ensure accurate records.<br>• Stay updated with industry trends and emerging technologies to recommend improvements.
We are seeking a talented and experienced Network Engineer with 5+ years of hands-on experience in managing and maintaining complex network infrastructure. As a Network Engineer, you will be responsible for designing, implementing, and supporting our network systems while ensuring high availability, performance, and security. The ideal candidate will have a strong background in Palo Alto, Cisco ASA Firepower, AnyConnect VPN, along with expertise in routers/switches, VoIP, IPD/IDS, and Solar Winds SEM. CCNA certification is required for this position. <br> <br> <br> Responsibilities: <br> Design, deploy, configure, and maintain network infrastructure components, including routers, switches, firewalls, and VPN concentrators. Collaborate with cross-functional teams to develop network solutions that meet business requirements and ensure seamless connectivity. Monitor network performance, troubleshoot issues, and implement necessary corrective actions to minimize downtime and optimize network performance. Implement and manage Palo Alto and Cisco ASA Firepower security appliances to safeguard the network against potential threats and vulnerabilities. Configure and maintain VoIP systems, ensuring voice quality and reliability across the organization. Administer VPN services, including site-to-site and remote access VPN connections. Deploy and manage IPD/IDS solutions to detect and mitigate network intrusions. Monitor and analyze network traffic using Solar Winds SEM (Security Event Manager) to identify security incidents and implement appropriate countermeasures. Collaborate with vendors and service providers to ensure timely resolution of network-related issues and maintain effective relationships. Stay up to date with industry trends and emerging technologies to recommend network enhancements and implement best practices.
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
We are looking for a highly skilled Software Engineer to join our dynamic team in Conshohocken, Pennsylvania. As part of this role, you will collaborate with developers, testers, and analysts to design and implement innovative software solutions. The ideal candidate will bring expertise in modern software development practices and will contribute to both current projects and future architectural enhancements.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams, including offshore and onshore developers, testers, and analysts, to deliver high-quality software solutions.<br>• Design and implement maintainable distributed software architectures for web-based environments using industry best practices.<br>• Create reusable and scalable code that adheres to modern design principles and ensures system-wide compatibility.<br>• Work with existing software codebases, providing insights and recommendations for future architectural improvements.<br>• Tackle complex technical challenges by developing creative and efficient solutions.<br>• Share knowledge and methodologies with team members, including pair programming and collaborative coding practices.<br>• Participate in all phases of the software development lifecycle, including analysis, design, coding, code reviews, testing, and deployment.
We are looking for an Application Support Engineer to join our team in Irvington, New Jersey. In this role, you will play a critical part in ensuring the stability, functionality, and efficiency of hardware, software, and network systems for our customers. The ideal candidate will possess strong technical expertise and a proactive approach to resolving technical challenges and improving processes.<br><br>Responsibilities:<br>• Diagnose and repair hardware issues related to PCs, laptops, and printers.<br>• Troubleshoot and resolve software and network-related problems efficiently.<br>• Administer and maintain Microsoft Windows Server environments and network equipment.<br>• Provide technical consultation to customers, offering solutions tailored to their needs.<br>• Collaborate with internal teams to design projects aimed at enhancing customer systems and workflows.<br>• Document issues and resolutions in ticketing systems to ensure clear communication and record-keeping.<br>• Generate reports and provide status updates on customer IT infrastructure.<br>• Install, test, troubleshoot, and repair hardware and software systems, including desktops, laptops, and network devices.<br>• Monitor incident trends, identify recurring problems, and implement long-term solutions.<br>• Recommend new products and services to optimize customers’ environments and ensure high performance.
<p>The primary responsibility of the Senior Software Engineer includes designing, testing, deploying and supporting new and existing web applications for both internal and external clients. In addition, the Senior Software Engineer is expected to collaborate effectively with other software engineers, quality assurance, project management, patient care and operations to deliver high quality software with speed in a fast-paced environment.</p><p> </p><p><strong>Job Scope and Major Responsibilities:</strong></p><p><strong> </strong></p><p>· Develops software solutions by studying business and functional requirements and writes code that meets the requirements. </p><p>· Confers with business analysts, project managers and other software engineers regarding system design, data usage, and work processes; investigates problem areas; follows the software development lifecycle.</p><p>· Troubleshoots issues that are occurring in production and comes up with the right solutions that will fix the problem and prevent it from re-occurring.</p><p>· Determines operational feasibility by evaluating the requirements, analysis, solution development, and proposed solutions.</p><p>· Demonstrates a strong understanding of software development by writing clear code that is self documenting and easy for other developers to understand. </p><p>· Updates job knowledge by studying newer development tools, programming techniques, and computing equipment; participates in educational opportunities; reads professional publications; maintains personal networks; participates in professional organizations.</p><p>· Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.</p><p>· Complies with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)</p><p><strong> </strong></p><p><strong>Performance Criteria:</strong></p><p><strong> </strong></p><p>This role is evaluated by the accuracy and effectiveness of the relevant authored code and implemented solutions, as well as timely communication with other business users and IT teams. Achieving performance targets for code resiliency and defect rate is critical for assessing this role’s performance.</p><p> </p>
