<p>Our client, a busy medical practice in the Doylestown area, is seeking a <strong>Patient Service Associate (PSA) t</strong>o support front desk operations and provide an exceptional patient experience. This is a <strong>contract position expected to last approximately 8 weeks</strong> and is ideal for someone who thrives in a fast-paced healthcare environment.</p><p>The Patient Service Associate will serve as the first point of contact for patients and visitors while managing a high volume of administrative, scheduling, and patient support responsibilities. This position is <strong>fully on-site</strong> with hours of <strong>8:00 AM to 4:30 PM, Monday through Friday</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and check in patients for appointments</li><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Maintain accurate patient information within EPIC</li><li>Scan and upload medical records and documentation into patient charts</li><li>Assist with patient registration and demographic updates</li><li>Manage incoming faxes and other office correspondence</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Maintain confidentiality and HIPAA compliance at all times</li></ul><p><br></p>
Robert Half is partnering with a leading healthcare organization to identify a Patient Service Representative for an immediate 8-week contract opportunity in Doylestown, PA. This role is ideal for an administrative healthcare professional who thrives in a fast-paced medical office environment and enjoys providing exceptional patient service while supporting daily practice operations. This position is on-site, Monday through Friday 8am - 4:40pm. <br><br>The Patient Service Representative will serve as a key point of contact for patients, providers, and clinical staff, ensuring efficient communication, accurate documentation, and seamless appointment scheduling.<br><br>Responsibilities<br>Answer and manage incoming patient phone calls, voicemails, and email inquiries in a professional and timely manner<br>Schedule patient appointments and coordinate provider calendars<br>Collect, review, and organize medical records and supporting documentation<br>Track incoming referrals and ensure timely follow-up and proper documentation<br>Monitor and respond to patient communications and practice correspondence<br>Upload and manage patient records, images, and clinical documentation within designated systems<br>Maintain accurate and up-to-date patient information<br>Support front-office operations and perform additional administrative duties as assigned<br>Adhere to HIPAA guidelines and established healthcare compliance standards<br>Qualifications<br>Previous experience in a medical office, physician practice, hospital, or healthcare setting preferred<br>Strong patient service and communication skills<br>Experience scheduling appointments and managing high call volumes<br>Ability to multitask while maintaining a high level of accuracy and professionalism<br>Proficiency with electronic medical records (EMR/EHR) systems preferred<br>Strong organizational and documentation skills<br>Reliable attendance and ability to commit to the full 8-week assignment<br>Must be able to commute within 30 minutes of the practice location<br>Training Requirements<br><br>Selected candidates will participate in required onboarding and training, including:<br><br>HIPAA Training Module (approximately 15 minutes)<br>Mandatory 4-day PennChart Scheduling Training<br>Onsite Tuesday through Friday<br>9:00 AM - 5:00 PM daily<br>Successful completion of end-of-training assessment required<br>Retest opportunities available if needed<br>Important Assignment Requirements<br>Candidates must be available to complete all onboarding and compliance requirements immediately upon offer acceptance<br>Medical screenings and drug testing must be initiated within 72 hours of acceptance<br>Compliance requirements must be completed by the Wednesday prior to the start date<br>Any planned time off must be disclosed at the time of submission<br>Candidates must be available for the full duration of the contract assignment<br><br>This temporary opportunity offers an excellent chance to gain experience within a highly respected healthcare organization while supporting a busy specialty practice dedicated to delivering exceptional patient care.<br><br>For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
We are seeking a customer-focused Patient Service Representative to support a busy medical practice. This role is responsible for patient scheduling, registration, insurance verification, authorizations, and delivering an exceptional patient experience. This position will start immediately and has the potential to become a permanent opportunity for the right candidate. <br><br>Experience using EPIC is highly preferred. <br><br>Responsibilities<br><br>Answer patient calls and schedule, reschedule, and confirm appointments.<br>Manage patient check-in/check-out, including collecting copays, insurance information, referrals, and required documentation.<br>Verify demographics, insurance eligibility, benefits, and obtain prior authorizations.<br>Update patient records accurately within the EMR system.<br>Communicate wait times and patient flow updates.<br>Maintain HIPAA compliance and patient confidentiality.<br>Provide outstanding customer service and resolve patient concerns professionally.<br><br>Qualifications<br><br>Previous medical office, patient scheduling, registration, or healthcare customer service experience preferred.<br>Experience with insurance verification, referrals, and authorizations strongly preferred.<br>Familiarity with EMR/EHR systems.<br>Strong communication, organizational, and multitasking skills.<br><br>Schedule<br><br>One late shift per week: 12:00 PM – 8:30 PM<br>Three additional shifts between 7:45 AM – 5:30 PM<br>Rotating Saturday coverage every 4 weeks: 8:00 AM – 12:00 PM<br>Adjusted weekday hours during Saturday rotation to maintain a 40-hour workweek.<br>Schedules are posted two weeks in advance.<br><br>Sample Schedule:<br><br>Monday: 7:45 AM – 4:15 PM<br>Tuesday: 8:00 AM – 4:30 PM<br>Wednesday: 12:00 PM – 8:30 PM<br>Thursday: 9:00 AM – 5:30 PM<br>Friday: 7:45 AM – 4:15 PM<br><br>Please call the Trevose office of Robert Half at 215-244-1551 for immediate consideration. Thank you!
We are seeking a Registration / Eligibility / Charge Entry Specialist to support our client with their healthcare revenue cycle operations by ensuring accurate patient registration, insurance verification, and timely charge entry. This onsite role focuses on maintaining clean claims, improving billing accuracy, and supporting efficient claim submission processes.<br><br>Key Responsibilities<br>Perform patient registration and verify demographic and insurance information for accuracy and completeness<br>Enter charges and coding information into billing systems to support timely claim submission<br>Prepare and submit claims to insurance carriers and assist with re-billing as needed<br>Review and correct claims on hold, ensuring issues are resolved prior to submission<br>Collaborate with internal teams to support smooth claim processing and workflow<br>Reconcile charges with supporting documentation and ensure billing accuracy<br>Maintain organized and accurate patient account documentation<br>Meet productivity and quality standards in a fast-paced environment<br><br>Qualifications<br>High School Diploma or GED required<br>Experience in healthcare registration, eligibility, charge entry, or medical billing<br>Knowledge of insurance verification, billing processes, and claim submission<br>Familiarity with billing systems and Microsoft Office (Excel, Word, Outlook)<br>Strong attention to detail and ability to manage high-volume work<br><br>Preferred<br>Experience with hospital or physician billing systems<br>Exposure to coding and charge entry processes<br><br>Skills<br>Strong organizational and time management skills<br>Excellent communication and teamwork abilities<br>Ability to work independently and prioritize tasks effectively<br>Detail-oriented with a focus on accuracy and efficiency<br><br><br>For immediate consideration, please call the Trevose, PA office of Robert Half at 215-244-1870. Thank you!
<p>We are looking for a Medical Reimbursement Specialist to join our client on a contract-to-hire basis in Langhorne, PA. This opportunity is ideal for someone who brings strong knowledge of insurance reimbursement, claims resolution, and payer compliance in a fast-paced medical billing environment. The person in this role will help improve collections performance by addressing outstanding claims, resolving denials, and supporting accurate reimbursement outcomes. You will work closely with internal teams to ensure billing activity is documented thoroughly and aligned with Medicare and commercial insurance requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review outstanding accounts receivable and take timely action to secure payment on unresolved medical claims.</p><p>• Investigate denied or underpaid claims, identify patterns, and prepare well-supported appeals to improve reimbursement results.</p><p>• Apply Medicare and commercial payer guidelines to evaluate claim status and determine appropriate next steps for resolution.</p><p>• Partner with billing and operational team members to strengthen collection efforts and support shared performance goals.</p><p>• Use explanation of benefits details, billing records, and payer feedback to correct claim issues and reduce payment delays.</p><p>• Maintain complete and accurate account documentation to support follow-up activity and meet payer compliance standards.</p><p>• Leverage knowledge of medical terminology, coding elements, and modifier usage to resolve reimbursement discrepancies.</p><p>• Track reimbursement activity and account progress using reporting tools such as Microsoft Excel to support account management.</p><p>• Assist with high-volume billing and payment follow-up tasks while maintaining accuracy and productivity in an in-office setting.</p>
We are looking for an experienced Medical Billing Specialist to join a busy healthcare team in New Jersey. This fully onsite role is a contract opportunity with permanent potential for someone who can manage billing activities with accuracy, urgency, and professionalism in a high-volume setting. The ideal candidate brings hands-on knowledge of medical claims, payment workflows, and insurance follow-up, with previous exposure to a surgical practice strongly preferred.<br><br>Responsibilities:<br>• Prepare, review, and submit medical billing transactions accurately to support timely reimbursement.<br>• Examine claims for completeness and correct errors before transmission to insurance carriers or payers.<br>• Investigate rejected, denied, or unpaid claims and take appropriate action to resolve outstanding issues.<br>• Support insurance verification, post payments, and reconcile accounts to maintain accurate financial records.<br>• Keep patient billing information and account documentation current within the billing system.<br>• Respond to billing-related questions by working closely with internal staff and coordinating issue resolution.<br>• Use billing platforms, including proprietary systems and EPACES, to complete daily processing tasks efficiently.<br>• Assist with collections activities and other administrative support duties related to the revenue cycle as needed.
We are looking for a detail-oriented Medical Billing Specialist to support revenue cycle activities for a healthcare organization in New York, New York. This Long-term Contract position is ideal for someone who can manage claims activity, resolve billing issues, and maintain accurate coding and payment records. The role requires strong follow-through, accuracy, and the ability to work effectively with payers, patients, and internal teams.<br><br>Responsibilities:<br>• Review patient billing information and prepare clean claims for timely submission to insurance carriers and other payers.<br>• Apply appropriate medical codes to services and verify that documentation supports billed charges.<br>• Investigate denied or rejected claims, identify the cause of payment issues, and take corrective action to secure reimbursement.<br>• Follow up on outstanding balances by communicating with insurance representatives, patients, or other responsible parties as needed.<br>• Use ePaces and related billing tools to check claim status, confirm eligibility, and update account information.<br>• Reconcile payments, adjustments, and account activity to ensure billing records remain accurate and current.<br>• Maintain organized documentation of billing actions, claim updates, and collection efforts in accordance with office procedures.<br>• Collaborate with clinical, administrative, and finance staff to resolve discrepancies and improve billing accuracy.
<p>Position Overview</p><p>The Benefits Specialist will support the HR team with a high-volume onboarding initiative, helping ensure a smooth and efficient process for new hires.</p><p><br></p><p>Key Responsibilities</p><p>Verify employee identification documents</p><p>Assist with and streamline the onboarding process</p><p>Complete onboarding paperwork</p><p>Support employees throughout onboarding sessions</p><p>Process onboarding appointments lasting approximately 45 minutes per employee</p><p>Ensure I-9 forms are completed accurately and compliantly</p><p>Use ADP and other systems to manage onboarding-related tasks</p><p>Top Requirements</p><p>Strong working knowledge of I-9s required</p><p>Experience with ADP</p><p>Tech savvy</p><p>Bilingual Spanish preferred</p>
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry.<br><br>Responsibilities:<br>• Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts.<br>• Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness.<br>• Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs.<br>• Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities.<br>• Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting.<br>• Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes.<br>• Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.
<p>Strategic services company located in the King of Prussia/Wayne area is looking to hire an A/P Specialist with proven experience processing high-volume, client billing and invoicing. The responsibilities for this role will consist of processing vendor invoices, expense reporting, assisting with coding of invoices, account reconciliation, posting client reimbursable costs, verifying and updating vendor accounts, analyzing accounts payable transactions for accuracy, assist with check runs, preparing documents for audits, and resolving accounts payable discrepancies. Ideally, we are seeking an A/P Specialist who can perform day-to-day financial transactions utilizing their knowledge of best practices in accounting and bookkeeping.</p><p><br></p><p>How you will make an impact</p><p>· Oversee full accounts payable cycle</p><p>· Code invoices and match purchases</p><p>· Process 1099 Forms</p><p>· Resolve invoice discrepancies</p><p>· Process expense reimbursements</p><p>· Month-End/Year-End Close</p><p>· Prepare financial reports and statements</p><p>· Assist with AP benefits administration activities</p><p>· General Ledger processing</p><p>· Perform accounting research</p>
<p>Successful client located within the King of Prussia area is looking to hire an A/R Specialist with experience working within multi-location organizations or shared services environments. The role will be responsible for managing the full accounts receivable cycle, ensuring timely collections, accurate cash application, account reconciliations, and maintaining strong relationships with customers. This A/R Specialist will also prepare payment schedules monitor aging reports, create AR dashboards, process credit card/ACH deposits, prepare AR report summaries, monitor customer accounts, resolve AR and billing inquiries/disputes, reconcile bank statements, and assist with month-end close activities. </p><p>The ideal AR Specialist will thrive in a high-volume environment and possess strong analytical and Excel skills..</p><p><br></p><p>Primary Duties</p><p>· Receive, review and process billing</p><p>· Create payment schedules</p><p>· Maintain and update customer accounts</p><p>· Reconcile bank deposits</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Post cash receipts</p><p>· Generate financial statements</p><p>· Resolve customer service issues</p>
We are looking for a detail-oriented Medical Payment Poster Specialist to support revenue cycle operations for a Contract position based in Philadelphia, Pennsylvania. This role focuses on accurately applying payments, reviewing remittance information, and helping maintain timely account resolution across healthcare billing workflows. The ideal candidate brings a solid understanding of medical payment processes, insurance reimbursement activity, and the accuracy needed to work efficiently in a high-volume environment.<br><br>Responsibilities:<br>• Post insurance and patient payments to accounts with a high degree of accuracy and within established turnaround expectations.<br>• Review explanation of benefits and electronic remittance advice documents to ensure payments, adjustments, and denials are recorded correctly.<br>• Investigate posting discrepancies and coordinate with billing or accounts receivable teams to resolve unapplied cash and account variances.<br>• Process contractual adjustments, payment corrections, and other transaction updates in accordance with payer guidelines and internal procedures.<br>• Support follow-up activity by identifying denial patterns, underpayments, and unresolved balances that require additional review.<br>• Maintain complete and accurate documentation of payment activity while helping preserve the integrity of patient account records.<br>• Use billing platforms and spreadsheet tools to track posting activity, reconcile transactions, and assist with reporting needs.<br>• Contribute to revenue cycle efficiency by working across medical billing, claims, and collections processes as needed.
We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect.<br>• Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner.<br>• Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation.<br>• Confirm demographic and insurance details, updating records accurately within the office system.<br>• Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows.<br>• Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed.<br>• Gather required insurance and billing documentation to help facilitate timely claims processing.<br>• Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions.<br>• Monitor front-office inventory and place orders for essential supplies to maintain daily operations.<br>• Perform additional administrative support duties as needed to assist the practice.
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience.<br>• Coordinate appointments by matching patient needs with provider and staff availability.<br>• Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner.<br>• Communicate with referral sources, patients, and insurance representatives to support continuity of care.<br>• Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts.<br>• Work closely with practitioners and office leadership to help meet patient access and service needs.<br>• Maintain clear and organized documentation related to appointments, communications, and office activity.<br>• Provide additional administrative support as needed to keep daily operations running efficiently.
<p>We are looking for a detail-oriented Medical Biller/Collections Specialist to support our client's daily billing and reimbursement operations in Fairless Hills, PA. This Long-term Contract position is ideal for someone who is organized, comfortable handling administrative tasks, and able to manage multiple priorities in a fast-paced healthcare environment. The individual in this role will help maintain accurate records, prepare billing-related documents, and assist the department with essential follow-up activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance to the billing and reimbursement team to help keep departmental workflows running smoothly.</p><p>• Prepare, scan, print, and review billing documents to ensure information is complete, accurate, and ready for processing.</p><p>• Build, maintain, and update Excel spreadsheets and other tracking tools used for departmental reporting and recordkeeping.</p><p>• Sort incoming mail, distribute correspondence to the appropriate team members, and coordinate outgoing billing-related mailings.</p><p>• Investigate returned mail, verify patient or account details, and update internal records to reflect corrected information.</p><p>• Send patient statements and secondary claim documentation in a timely manner while supporting follow-up on outstanding items.</p><p>• Enter billing and account information into the system with a high level of accuracy and attention to detail.</p><p>• Assist with collection activities, denial follow-up, appeals support, and other related assignments as directed by leadership.</p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>