<p>We are looking for a detail-oriented Financial Crimes Compliance Analyst to join our team in Central, New Jersey. In this role, you will play a crucial part of the AML team while ensuring compliance with regulatory standards by analyzing financial transactions and identifying potential patterns of money laundering or illicit activity. This position offers an excellent opportunity to contribute to anti-money laundering efforts and uphold financial integrity.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze customer files for financial transactions exceeding $10,000.</p><p>• Prepare and submit currency transaction reports to regulatory authorities.</p><p>• Identify and investigate patterns or trends that may indicate illicit or regulated activities.</p><p>• Collaborate with team members to ensure compliance with anti-money laundering policies.</p><p>• Maintain accurate and organized records of transaction reviews and findings.</p><p>• Stay updated on current regulations and best practices in anti-money laundering.</p><p>• Assist in developing strategies to improve the detection and prevention of suspicious activities.</p><p>• Communicate findings effectively to relevant stakeholders.</p><p>• Ensure adherence to company and regulatory standards at all times.</p><p>• Provide recommendations for process improvements based on analysis results.</p>
We are looking for a skilled Quality Assurance Analyst to join our team in Fort Washington, Pennsylvania. In this role, you will focus on ensuring the quality and reliability of Salesforce Marketing Cloud and Data Cloud platforms, playing a key part in supporting our real estate and asset management operations. This is a long-term contract position that provides an excellent opportunity to collaborate with cross-functional teams and contribute to the success of innovative marketing and data solutions.<br><br>Responsibilities:<br>• Conduct thorough testing of Salesforce Marketing Cloud components, including dynamic content and various studios and builders.<br>• Perform validation of Salesforce Data Cloud functionalities such as identity resolution, segmentation, activations, and unified individual reconciliation.<br>• Identify, document, and track defects or issues discovered during testing, and collaborate with developers to resolve them efficiently.<br>• Ensure data quality and accuracy within Salesforce Marketing Cloud and Data Cloud platforms, including integration and management processes.<br>• Develop and maintain comprehensive documentation for testing processes, test cases, and resolutions to defects.<br>• Create detailed test plans, test cases, and scripts based on project specifications and requirements.<br>• Analyze testing outcomes to identify opportunities for process improvements, tools, and methodologies.<br>• Partner with architects, designers, and marketing teams to ensure the quality and effectiveness of marketing campaigns and data workflows.
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
<p>Robert Half is seeking a motivated and detail-oriented <strong>Business Analyst</strong> for a hybrid onsite role in Summit, NJ. This is a <strong>contract-to-hire</strong> opportunity with a renowned organization in the <strong>insurance industry</strong>.</p><p>In this position, you will play a key role in bridging the gap between business and technology teams by gathering and analyzing business requirements, defining project scopes, and facilitating effective communication. If you are a solution-oriented professional with a strong understanding of business processes and insurance industry experience, we encourage you to apply! This role will be onsite 3 days a week and insurance industry experience is required.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with business stakeholders to gather, document, and analyze business requirements, ensuring alignment with project goals.</li><li>Serve as a <strong>liaison between business and technical teams,</strong> translating business needs into technical requirements and solutions.</li><li>Develop functional specifications and ensure all documentation is up-to-date and accurately reflects the project scope.</li><li>Conduct gap analysis and recommend strategies for process improvements based on business needs.</li><li>Facilitate meetings and discussions between stakeholders to ensure clear communication and alignment.</li><li>Support teams in project planning, testing, and implementation phases to meet deadlines and deliverables.</li><li>Utilize your insurance industry expertise to identify potential risks, opportunities, and unique technical needs.</li><li>Provide ongoing support to ensure the smooth adoption of system solutions by business users.</li></ul>
<p><strong>Be the voice behind the numbers and influence strategy at a global health leader!</strong> Our client, an industry-defining organization is hiring a <strong>Senior Financial Analyst</strong> for their high-performing FP& A team. This isn’t a back-office reporting role. With innovation and empathy at its core, the company is reshaping healthcare—and you’ll help power that transformation through data-driven strategy. More specifically, you will partner with Sales, Marketing, Operations, and other business units to lead a range of FP& A initiatives—from workforce planning and resource allocation to pricing strategy and market expansion. </p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Collaborate with regional leadership and function as a trusted advisor and financial thought partner.</li><li>Analyze financial and operational performance to spot trends, risks, and opportunities.</li><li>Provide actionable recommendations on high-impact decisions—think hiring, resourcing, marketing investments, and more.</li><li>Lead budgeting, forecasting, and monthly performance reviews for a key North American region.</li><li>Collaborate with the broader FP& A team on consolidated reporting, KPI tracking, and strategic planning.</li><li>Build dynamic models, run “what-if” scenarios, and drive ROI analyses to support clinical and business growth initiatives.</li></ul><p>If you’re ready to make a real impact at a purpose-driven organization, send your resume to <strong>Kristin.Kelleher@roberthalf</strong>.</p>
<p>We are seeking a Financial Planning Analyst based in Philadelphia, Pennsylvania. The role involves providing support to our client's advisory team, focusing on the wealth management and financial planning needs of their clients. The successful candidate will be responsible for daily account administration, investment proposal preparation, and performance review, along with assisting in preparing deliverables that cover all areas of Financial Planning.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Compile reports on portfolio performance on a regular basis</p><p>• Monitor and update client asset allocations</p><p>• Conduct due diligence on investment mutual funds, ETF's, separate account managers, and hedge funds</p><p>• Prepare and coordinate materials for client meetings</p><p>• Compile quarterly tax projections</p><p>• Handle account creation and maintenance </p><p>• Manage money movement including wire transfers and journals</p><p>• Maintain and update the database regularly</p><p>• Conduct ad hoc project management </p><p>• Assist in portfolio performance updates</p><p>• Provide operational functions to support the Partners and their team. </p><p><br></p><p>Skills: </p><p><br></p><p>• Annual Financial Plan</p><p>• Financial Planning</p><p>• Financial Reconciliation</p><p>• Financial Services</p><p>• Personal Financial Specialist</p>
We are looking for a dedicated Desktop Support Analyst to join our team in New York, NY. In this Contract-to-Permanent role, you will be responsible for providing technical expertise and exceptional support to staff, ensuring smooth operation of hardware, software, and network systems. This position requires a proactive problem-solver with strong communication skills and a commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Provide timely technical support for desktop and laptop systems, including installation, configuration, and troubleshooting of standard software applications.<br>• Manage and support mobile devices approved by the organization, ensuring efficient functionality.<br>• Assist staff with audio and video conferencing setups, maintaining a thorough understanding of video equipment and related systems.<br>• Install, configure, and maintain application software, ensuring optimal usability and performance.<br>• Troubleshoot and resolve issues related to workstation and server operating systems, maintaining expertise in Windows environments.<br>• Maintain knowledge of networking concepts, including local and wide area networks, wiring schemes, and data communication protocols.<br>• Support PC hardware components and organization-approved software, including messaging clients, web browsers, antivirus tools, and office productivity applications.<br>• Utilize best practices for resolving service requests and incidents, preferably within ServiceNow or similar platforms.<br>• Provide leadership in technical problem-solving and offer guidance to team members.<br>• Collaborate with teams to ensure reliable backup solutions and system configurations.
We are looking for a detail-oriented Travel & Expense Analyst to join our team in New York, New York. This Contract-to-Permanent position offers an excellent opportunity for a skilled individual with expertise in corporate expense management, reconciliation, and compliance. The ideal candidate will play a critical role in ensuring the accuracy and integrity of travel and expense processes while providing exceptional support to employees.<br><br>Responsibilities:<br>• Review and approve employee expense reports in Concur, ensuring adherence to company policies and compliance standards.<br>• Conduct audits of receipts and supporting documents to identify errors, fraud, or non-compliance.<br>• Resolve issues related to duplicate or incorrect transactions, working directly with employees to correct and resubmit reports.<br>• Perform regular reconciliations of corporate card transactions, ensuring all charges are accurately categorized and accounted for.<br>• Address discrepancies in transaction feeds and resolve unmatched or missing data in a timely manner.<br>• Troubleshoot system integration issues between Concur and the financial institution, collaborating with IT and external vendors for resolution.<br>• Manage the corporate card program, including issuing cards, deactivating inactive accounts, and enforcing policy compliance.<br>• Respond to employee inquiries regarding travel and expense policies, system support, and report statuses via a centralized mailbox.<br>• Analyze travel and expense trends by generating reports, supporting month-end close activities, and preparing accrual reconciliations.<br>• Contribute to process improvements by recommending updates to policies, workflows, and system configurations.
Robert Half is hiring a Governance, Risk & Compliance Analyst for a client based in Philadelphia. This role is a contract to permanent opportunity and is an ONSITE position, all candidates must be willing to go onsite. For consideration, please apply directly. <br> Key Responsibilities Governance Support the development, implementation, and continuous improvement of governance policies, procedures, and frameworks. Conduct regular evaluations of governance practices to identify opportunities for enhancement. Collaborate with cross-functional teams to ensure governance initiatives align with organizational goals and strategic priorities. Risk Management Perform comprehensive risk assessments across business units to identify and evaluate potential threats. Develop and implement risk mitigation strategies and action plans. Monitor key risk indicators and escalate significant issues to leadership. Support the deployment of risk management tools and methodologies. Establish and maintain capabilities to manage third-party cybersecurity risks. Compliance Conduct compliance audits and reviews to ensure adherence to regulatory and internal requirements. Assist in the creation and rollout of compliance policies, procedures, and training programs. Investigate compliance concerns, perform root cause analyses, and recommend corrective actions. Monitoring, Reporting & Analysis Prepare and deliver regular reports and presentations on GRC activities to stakeholders and leadership. Analyze data to identify trends, emerging risks, and compliance gaps. Provide actionable insights to strengthen governance, risk, and compliance processes. Support internal and external audit engagements. Implement monitoring mechanisms to ensure compliance with IT policies, controls, and regulatory standards. Documentation Standardization Standardize documentation practices for IT processes, controls, and compliance activities. Ensure documentation is complete, accurate, and easily accessible.
<p>One of our biggest clients is seeking a Quality Assurance Analyst in Philadelphia, PA.</p><p><br></p><p><strong>Top 3:</strong></p><p><strong>Automation frameworks</strong></p><p><strong>8+ years of experience with automation and performance testing</strong></p><p><strong>Java, Javascript, or Python scripting</strong></p><p><strong>experience setting up CI/CD pipelines</strong></p><p><br></p><p><br></p><p>Job Description: Responsibility</p><p> </p><p> • Establish milestones and monitor adherence to plans and schedules, identify delivery risks, and obtain/drive mitigation strategies and solutions</p><p> • Test cases, Use cases, Python scripting for JAVA middleware development, REST, Json, Jenkins, Splunk, Swagger</p><p> • Define and execute relevant business scenarios to satisfy real-world business needs.</p><p> • Define and tracks quality assurance metrics such as defects, defect counts, test results and test status.</p><p> • Collect and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the needs of the business.</p><p> • Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution.</p><p> • Document all problems and assists in their resolution.</p><p> • Deliver quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.</p><p> • Perform quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.</p><p><br></p>
<p><strong>Job Title:</strong> Faculty Information Systems Specialist</p><p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented Faculty Information Systems Specialist with experience in higher education, faculty information systems, and managing faculty CV data. This role involves entering, updating, and maintaining accurate faculty records—such as appointments, credentials, and CV details—in compliance with institutional standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and update faculty data, including CVs, in systems like Interfolio or Faculty Success</li><li>Ensure data accuracy and consistency</li><li>Coordinate with departments to verify faculty information</li><li>Support reporting and data audits</li></ul><p><br></p><p> </p><p> </p>
We are looking for a talented Programmer Analyst to join our team in New York, New York. In this role, you will design and maintain applications, manage data integration, and ensure system security while collaborating with cross-functional teams. The ideal candidate will have expertise in VB.Net, SQL Server, and Crystal Reports, along with a strong background in technical documentation and supporting manufacturing or consumer products environments.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using VB.Net and SQL Server tools, including Management Studio 17.3.<br>• Create, customize, and optimize Crystal Reports to meet business reporting requirements.<br>• Implement and support integrations with external trading partners to ensure seamless data exchange.<br>• Perform data transformation processes to maintain data accuracy and integrity across systems.<br>• Develop and manage secure web portals for accessing production systems.<br>• Produce clear and detailed technical documentation for applications, system integrations, and workflows.<br>• Collaborate with various teams to gather requirements and deliver tailored solutions.<br>• Identify, troubleshoot, and resolve issues related to applications, integrations, and data processing.<br>• Adhere to best practices for coding, security, and compliance standards.<br>• Contribute to technology initiatives aimed at enhancing efficiency within a manufacturing or consumer products environment.
We are offering an exciting opportunity in the financial services industry, located in New York, for a Senior Systems Analyst. The role involves technical and functional administration of Workday Financial modules, collaborating with various teams to ensure alignment with organizational goals and compliance standards. <br><br>Responsibilities:<br><br>• Serve as a specialist in Workday Financials, integrating it with internal and third-party systems<br>• Collaborate with stakeholders to translate business requirements into functional and technical specifications<br>• Support the delivery of IT development services across the organization<br>• Oversee the technical administration of Workday, including data loads, troubleshooting, and scheduled tasks<br>• Design and run test plans to confirm that systems meet specified requirements and perform as expected<br>• Develop and maintain documentation for system configurations, processes, and procedures<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes<br>• Create, modify, and support reports and dashboards using tools such as Snowflake and QlikSense<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices<br>• Provide training and mentorship to entry level analysts and business partners.
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>Industry leading, manufacturer is looking to add a Senior Financial Analyst with proven expertise reconciling key metrics and utilizing ERP systems. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution.</p><p> </p><p>How you will make an impact</p><p>· Analysis of financial and operations processes</p><p>· Prepare financial analysis on cost drivers</p><p>· Analyze and track KPIs</p><p>· Create financial dashboards</p><p>· Identify potential financial risks</p><p>· Budgeting & Forecasting</p><p>· Financial Reconciliation </p><p>· Process Improvement Initiatives </p><p>· Reviewing/Creating complex financial models</p>
<p>Thriving healthcare company is looking to hire a HRIS Analyst with proven experience. As the HIRS Analyst, you will be responsible for managing and maintaining the organization’s HR systems, ensuring accurate data management, reporting, and system functionality. </p><p><br></p><p>How you will make an impact</p><ul><li>Administer HRIS platforms, ensuring data stability and accuracy.</li><li>Troubleshoot and remediate system issues, involving IT or vendors when necessary.</li><li>Oversee and manage employee data within the HRIS.</li><li>Generate and analyze standard and custom reports for HR and leadership.</li><li>Develop dashboards to monitor key HR metrics such as turnover, headcount, and performance.</li><li>Collaborate with HR and business leaders to identify and implement HRIS process improvements.</li><li>Ensure system settings and roles are configured to maintain security and compliance with company policies. </li><li>Stay informed on HR technology trends and best practices to optimize systems for business needs.</li><li>Provide training and support for HRIS users.</li></ul>
<p>We are looking for a skilled Contracts Pricing Analyst/Manager to join our team on a long-term contract basis in Piscataway, New Jersey. The ideal candidate will bring expertise in pricing strategies within the generic pharmaceutical industry, with a proven ability to work with retail clients and Group Purchasing Organizations (GPOs) such as McKesson, Cencora, and Cardinal. This role will involve leveraging analytical tools to drive pricing decisions and support key business objectives.</p><p><br></p><p>Responsibilities:</p><p>include developing and implementing pricing strategies aligned with organizational goals and market trends, collaborating with retail clients and Group Purchasing Organizations (GPOs) to optimize pricing models, and utilizing tools like SAP, Vistex, and Salesforce Sales Cloud for data management and analysis. The role involves conducting financial analysis to identify revenue opportunities, monitoring market dynamics and competitor pricing, and preparing detailed reports for stakeholder decision-making. Additionally, the position requires close collaboration with sales and marketing teams to align pricing with customer needs, ensuring compliance with company policies and regulations, and supporting the advancement of pricing systems to improve efficiency and accuracy</p>
<p>We are looking for a skilled Billing Analyst to join a prestigious accounting and advisory firm located in New York, New York. This is a Contract-to-permanent position offering an excellent opportunity to collaborate with multiple partners and contribute to the firm's billing operations. The ideal candidate will have prior experience in the detail-oriented services sector and a strong background in billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute invoices in accordance with the firm's billing policies and procedures.</p><p>• Collaborate closely with partners and the Billing Manager to ensure accurate and timely billing.</p><p>• Maintain and update accounts receivable records to ensure all transactions are properly documented.</p><p>• Utilize SAP and Microsoft Excel to manage billing data and generate reports.</p><p>• Handle project billing and ensure compliance with established guidelines.</p><p>• Identify and resolve billing discrepancies to maintain accuracy and efficiency.</p><p>• Monitor and follow up on outstanding invoices to ensure timely payments.</p><p>• Provide support during audits by preparing and organizing necessary billing records.</p><p>• Suggest process improvements to enhance the firm's billing operations.</p>
<p>We are looking for a skilled Cost Accountant/Analyst to join our client's manufacturing team in the Lansdale, Pennsylvania area. This position offers an exciting opportunity to apply your analytical skills and accounting expertise in a fast-paced production environment. As a key contributor, you will provide valuable financial insights and collaborate with cross-functional teams to drive operational efficiency and profitability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee cost accounting processes, including labor, material, and overhead allocations, to ensure accurate financial reporting.</p><p>• Perform detailed variance and margin analyses to identify trends and areas for cost optimization.</p><p>• Collaborate with sales and operations teams to refine pricing strategies and identify opportunities for cost savings.</p><p>• Build comprehensive financial forecasts and support strategic planning initiatives.</p><p>• Maintain a hands-on approach by engaging with the manufacturing floor to align operational realities with financial data.</p><p>• Provide product-level profitability insights to guide decision-making and enhance business strategies.</p><p>• Ensure compliance with accounting standards and practices while continuously improving reporting processes.</p><p>• Act as a liaison between operations and accounting to foster collaboration and informed decision-making.</p><p>• Streamline and improve financial models for better forecasting and analysis.</p><p>• Support audits and ensure accuracy in cost-related financial documentation.</p>
<p>Our client, a highly successful NYC hospitality organization, is currently looking for a Senior Financial Analyst to join their team. In this role you will supervise and mentor a team of Financial Analysts who support all properties and departments. In this dual-role position, you’ll oversee daily reporting and analysis, while playing a major role in shaping executive strategy with forward-thinking insights. </p><p><br></p><p>Responsibilities of this position will include:</p><p>· Supervise and develop a team of analysts—delegating based on skill, interest, and workload.</p><p>· Ensure timely and accurate delivery of routine financial reports and in-depth analyses.</p><p>· Collaborate with senior management, providing insights that directly influence business strategy.</p><p>· Uphold the vision of the VP of Planning & Analysis, ensuring quality, structure, and development across the team.</p><p>· Take a hands-on approach to analysis, stepping in as needed to support the team’s workload.</p><p><br></p><p>For immediate consideration for this position please send your resume to Ben.Turnbull@roberthalf.</p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in New York, New York. In this role, you will collaborate with cross-functional teams to streamline processes, ensure operational excellence, and contribute to systematic improvements. This position offers the opportunity to work in an agile environment while engaging with stakeholders across operations and technology.<br><br>Responsibilities:<br>• Analyze and interpret security settlement processes within capital markets, ensuring a thorough understanding of the settlement lifecycle.<br>• Collaborate with cross-functional teams to identify best practices and promote end-to-end process consistency.<br>• Develop and maintain dashboards and reports that provide actionable insights to monitor operational performance.<br>• Conduct detailed evaluations of data across multiple sources, reconciling discrepancies and recommending solutions.<br>• Work closely with developers to understand data structures, sources, and systematic processes during system development.<br>• Compile comprehensive PowerPoint presentations for senior leadership discussions.<br>• Identify and address data integrity and systematic issues across various platforms, ensuring prioritized fixes.<br>• Create detailed business and technical user stories within Jira to support agile team initiatives.<br>• Execute Python scripts and analyze logs using command-line tools to support data-driven decision-making.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
