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22 results for Credit Collections in Princeton, NJ

Credit & Collections Specialist

Conshohocken, PA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. Primary Duties· Create and maintain credit history records· Set up new client accounts· Document daily collection activity· Complete collection effort calls· Reviewing and approving credit holds· Generate legal collections documents· Spreadsheet Maintenance· Perform payment reconciliations· Assist customer service department· Develop and schedule payment plans
2026-04-27T00:00:00Z

Credit & Collections Specialist

Conshohocken, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits · Monitor accounts receivable aging and proactively follow up on past-due balances · Perform collections activities via phone, email, and written correspondence · Investigate and resolve billing discrepancies, short payments, and disputes · Maintain accurate and up-to-date customer credit files and account records · Collaborate with sales, customer service, and accounting teams to address account issues · Recommend accounts for credit holds or escalation based on risk assessment · Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance · Support month-end close activities, including reconciliation of A/R accounts · Ensure compliance with company policies and applicable regulations
2026-04-01T00:00:00Z

Credit and Collections Specialist

Englishtown, NJ
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
45,000 - 52,000 benefits:<ul><li>Health insurance, dental insurance, life insurance, prescription plan</li><li>401K retirement plan</li><li>Long Term Disability</li><li>Paid time off (PTO)</li></ul>A well-established waste management company located near Manalapan Township, NJ, is looking for a Credit and Collections Specialist.<ul><li>Manage accounts receivable by monitoring aging reports and proactively following up on past-due accounts.</li><li>Contact customers via phone, email, and mail to collect outstanding balances while maintaining a respectful approach.</li><li>Resolve billing discrepancies and customer disputes accurately and in a timely manner.</li><li>Process customer payments and update account information to ensure records remain accurate and current.</li><li>Set up payment plans when appropriate and follow up to ensure compliance with agreed terms.</li><li>Collaborate with customer service and billing teams to resolve account and invoicing issues.</li><li>Maintain detailed documentation of collection activities and customer communications.</li><li>Recommend accounts for escalation or further collection action when necessary.</li><li>Assist with credit evaluations for new and existing customers, exercising strong attention to detail and sound judgment.</li></ul>
2026-04-23T00:00:00Z

Credit/Collections Supervisor/Manager

Piscataway, NJ
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to oversee and optimize credit and collections operations for our organization. This role involves supervising a team, analyzing credit data, and ensuring timely and efficient collection of accounts receivable. The ideal candidate will bring expertise in commercial credit and collections, along with strong leadership and decision-making skills. Competitive benefits package including medical, dental, and vision insurance. Responsibilities:• Lead and manage a team of credit and collections professionals, providing guidance and support to ensure optimal performance.• Oversee the evaluation and approval of credit applications, ensuring compliance with company policies and risk standards.• Analyze credit data and financial statements to assess creditworthiness and minimize financial risk.• Develop and implement strategies to improve collection processes and reduce outstanding receivables.• Monitor and prepare reports on collection activities, providing insights and recommendations for process improvements.• Coordinate and manage B2B collections, fostering positive relationships with clients while addressing overdue accounts.• Ensure adherence to company policies and procedures related to credit and collections.• Collaborate with other departments to resolve disputes and ensure smooth financial operations.• Stay informed about industry trends and best practices to enhance credit and collections strategies.
2026-04-13T00:00:00Z

Credit Manager

New York, NY
onsite
Permanent / Full Time
150000 - 180000 USD / Yearly
We are looking for a skilled Credit Manager to oversee credit operations and ensure effective risk management for a major company and its subsidiaries. The ideal candidate will collaborate closely with the sales team, make informed credit decisions, and lead a small team to maintain financial stability. This role requires a proactive approach to mitigating risks and optimizing credit processes. Responsibilities:• Manage credit operations for the main company and its 20-25 subsidiaries, ensuring accurate and timely decision-making.• Collaborate with the sales team to address credit-related concerns and develop solutions that align with business goals.• Conduct credit assessments and make risk mitigation calls to safeguard financial assets.• Supervise and lead a team of two employees, providing guidance and encouraging attention to detail in their work.• Approve credit applications and monitor collections activities to maintain cash flow efficiency.• Analyze financial data to evaluate creditworthiness and identify potential risks.• Develop and implement strategies to optimize credit processes and improve overall efficiency.• Ensure compliance with company policies and industry regulations in all credit-related activities.
2026-03-31T00:00:00Z

Medical Biller/Collections Specialist

Mount Laurel, NJ
onsite
Temporary / Contract
24 - 27.5 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis in Mt. Laurel Township, New Jersey. In this role, you will play a key part in managing billing and accounts receivable tasks for Medicare and Medicaid while ensuring accuracy and compliance with healthcare regulations. This position offers an excellent opportunity to contribute to the financial health of a respected organization. Responsibilities:• Process and submit claims for Medicare and Medicaid reimbursement, ensuring accuracy and adherence to regulatory requirements.• Monitor accounts receivable and follow up on outstanding claims to ensure timely payment.• Investigate and resolve medical billing denials and appeal claims when necessary.• Collaborate with healthcare providers and insurance companies to address discrepancies or issues in billing.• Maintain accurate and up-to-date records of billing activities and payment statuses.• Handle hospital billing tasks, including verifying patient information and coding procedures correctly.• Provide support for resolving patient billing inquiries and concerns with strong attention to detail.• Stay informed about changes in healthcare billing regulations and industry standards.• Assist in identifying process improvements to enhance billing efficiency and reduce errors.
2026-04-10T00:00:00Z

Medical Biller/Collections Specialist

Mount Laurel, NJ
onsite
Temporary / Contract
24 - 27.5 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in billing and appeals, we encourage you to apply. Responsibilities:• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.• Handle accounts receivable tasks, including tracking and resolving outstanding balances.• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.• Prepare and submit medical appeals to recover denied or underpaid claims.• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.• Maintain detailed records of billing and collection activities for auditing purposes.• Collaborate with healthcare providers and administrative teams to streamline billing processes.• Identify opportunities to improve efficiency within the billing and collections workflow.• Provide regular updates on accounts and collections to management.
2026-04-24T00:00:00Z

Credit Analyst

Easton, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented Credit Analyst to join our team in Wilson, Pennsylvania. This is a long-term contract position offering the opportunity to contribute to critical financial processes while collaborating with various internal teams. The role requires a strong analytical mindset and proficiency in handling data validation, analysis, and reporting. Responsibilities:• Collaborate with pricing teams, sales analysts, and reconciliation teams to ensure accurate financial reporting.• Manage and process rebates, payments, and sales commissions efficiently.• Conduct data cleanup, validation, and analysis to support business decisions.• Utilize Excel for creating pivot tables, applying formulas, and performing advanced data analysis.• Leverage Power BI to generate insightful reports and dashboards to track key metrics.• Work on additional tools such as Salesforce and Tableau to streamline workflows and enhance reporting capabilities.• Maintain a consistent onsite presence, starting with five days per week and transitioning to three or four days as the role progresses.• Participate in a two-step interview process, including virtual and onsite interviews.
2026-04-27T00:00:00Z

Credit Analyst

Bethlehem, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewSeeking a seasoned Credit Analyst with strong experience reviewing customer financial statements and establishing, monitoring, and adjusting credit limits in an industry or corporate environment. This role partners closely with Sales, AR, and Finance to balance risk management with business growth. Candidates from banking, lending, or financing institutions are not a fit.Key Responsibilities<ul><li>Analyze customer financial statements (balance sheet, income statement, cash flow) to assess creditworthiness</li><li>Establish, review, and adjust customer credit limits based on financial risk and payment history</li><li>Make credit approval recommendations for new and existing customers</li><li>Monitor customer exposure, aging, and risk trends</li><li>Partner with Sales and AR to support revenue while managing credit risk</li><li>Resolve credit holds and provide guidance on payment terms and limits</li><li>Maintain accurate credit documentation and compliance with internal policies</li></ul>Preferred Background<ul><li>Senior credit experience in manufacturing, distribution, wholesale, chemicals, construction, or similar industries</li><li>Experience supporting trade credit (not consumer or commercial lending)</li><li>Strong financial statement analysis and risk assessment skills</li></ul>
2026-04-21T00:00:00Z

Credit Analyst

Lincoln Park, NJ
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
A busy company in the Lincoln Park area is seeking a Credit Analyst to join their growing company. This Credit Analyst will get the chance to join a growing team that loves promoting within and offers a flexible work schedule. This Credit Analyst will support risk-conscious growth by evaluating customer credit exposure and helping optimize cash flow. This ideal Credit Analyst will have expertise in assessing financial strength, recommending credit capacity, and partnering with commercial and operational teams to support sound business decisions. Other responsibilities of this Credit Analyst will include but not be limited to: Credit Analyst Responsibilities:• Oversee a portfolio of strategically important accounts by establishing credit parameters, tracking exposure levels, and taking action to keep risk within approved limits.• Review financial statements, credit reports, and related data for prospective and existing customers to assess overall credit quality and recommend appropriate credit terms and limits.• Identify suitable risk protection measures, including guarantees, letters of credit, and collateral arrangements, and coordinate with counterparties to secure and maintain accurate documentation.• Partner with commercial, contracts, and legal teams to keep agreements current and aligned with the business activity they support.• Monitor account activity and aging trends to uncover opportunities to accelerate collections, improve liquidity, and escalate delinquency concerns when needed.• Work across internal functions and with external customers to investigate billing or account disputes and drive timely resolution.• Continuously evaluate changes in customer financial condition and adjust credit availability in line with projected sales activity and acceptable risk tolerance.• Prepare recurring credit and exposure reporting to support daily decision-making, portfolio planning, and management review.• Coordinate with commercial teams to anticipate product movement, forecast exposure, and approve transactions in accordance with established credit standards.• Support process improvement initiatives and special projects aimed at strengthening controls, increasing team efficiency, and enhancing cash flow performance. This Credit Analyst position is paying between $100,000 and $115,000 annually depending on experience. If interested in this Credit Analyst role, apply today!
2026-04-28T00:00:00Z

Chargebacks Specialist

New York, NY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Dynamic New York City organization is currently seeking a Chargebacks Specialist to join their team in New York, New York. In this role, you will oversee accounts receivable processes, manage chargebacks, and ensure accurate tracking of deductions. This position offers a dynamic work environment and the opportunity to lead a small team while contributing to the efficiency of our financial operations. Responsibilities:• Supervise and guide a small team responsible for account reconciliations and chargeback management.• Monitor chargebacks and deductions across major retail accounts such as Costco, Walmart, and JC Penney.• Utilize BlueCherry ERP to streamline accounts receivable tasks and ensure data accuracy.• Manage account portals to track and resolve chargebacks efficiently.• Ensure compliance with factoring agreements and identify non-factored accounts.• Maintain precise financial records and reporting for chargebacks and deductions.
2026-04-27T00:00:00Z

Collections Specialist

Belmar, NJ
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a skilled and organized Collections Specialist to join our team!! Based in Monmouth County, New Jersey, this role involves overseeing customer credit applications, maintaining accurate records, and proactively managing collections activities. The ideal candidate excels at communicating with business clients and thrives in a collaborative and fast-paced environment. Responsibilities:• Process and evaluate customer credit applications, ensuring accuracy and completeness.• Conduct credit reference checks to verify customer eligibility.• Set up and maintain customer banking information within accounting systems.• Keep customer accounts updated and accurately recorded in the system.• Make outbound collection calls to business clients, including contractors and small to mid-sized companies, to address outstanding balances.• Regularly review aging reports and follow up on overdue payments.• Investigate and resolve payment discrepancies by collaborating with relevant internal departments.• Ensure compliance with company policies while managing credit and collection tasks.• Build and maintain positive relationships with customers to facilitate payment resolutions.
2026-04-20T00:00:00Z

Collections Specialist

New York, NY
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization. Responsibilities: • Handle commercial and consumer account collections to recover outstanding balances. • Monitor and manage credit accounts, ensuring payments are received within the specified timelines. • Maintain accurate and organized records of collection activities and account statuses. • Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements. • Collaborate with internal teams to ensure proper documentation and compliance with company policies. • Provide regular updates and reports on collection progress and account receivables. • Utilize established collection processes to optimize recovery efforts and minimize overdue accounts. • Address inquiries and concerns from clients related to billing and payment issues. • Review and analyze account histories to determine appropriate collection strategies.
2026-04-20T00:00:00Z

Collections Specialist

Somerville, NJ
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a financial institution in Bridgewater, New Jersey. This Long-term Contract position is fully onsite and offers the opportunity to work closely with lending and member service teams to resolve delinquent accounts while maintaining a detail-oriented customer experience. The ideal candidate brings prior banking or credit union experience and a strong understanding of both consumer and commercial collections practices. Collections Specialist Responsibilities:<ul><li>Manage outreach for past-due consumer and commercial accounts through phone, email, and written communication to secure timely resolution.</li><li>Review account status, payment history, and supporting documentation to determine appropriate collection strategies and next steps.</li><li>Negotiate payment arrangements with customers while balancing service expectations and institutional guidelines.</li><li>Maintain accurate records of collection activity, account updates, commitments to pay, and follow-up actions in internal systems.</li><li>Partner with internal departments to investigate account issues, clarify billing questions, and support the resolution of delinquent balances.</li><li>Monitor assigned portfolios to identify risk trends, prioritize collection efforts, and escalate complex matters when needed.</li><li>Ensure collection activities are carried out in accordance with banking policies, regulatory expectations, and established procedures.</li></ul>
2026-04-23T00:00:00Z

Collections Specialist

New York, NY
onsite
Temporary to Hire
24.5385 - 28.413 USD / Hourly
We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment. Responsibilities: • Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity. • Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status. • Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships. • Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts. • Track payment commitments and follow through on agreed arrangements to ensure deadlines are met. • Monitor collection performance and communicate recurring delinquency trends or risk factors to management. • Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution. • Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements.
2026-04-22T00:00:00Z

Accounts Receivable Clerk

New York, NY
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a respected real estate and property management organization. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing financial accuracy with day-to-day coordination across property transactions and resident account activity. The role supports a high-volume portfolio and requires strong attention to detail, sound accounting judgment, and the ability to work effectively with internal teams in a fast-paced environment. Responsibilities: • Partner with the closings team to support smooth transaction completion and maintain accurate financial records tied to each file. • Examine closing packages carefully to confirm all accounting details are complete, correct, and properly documented before processing. • Administer daily account activity related to resident arrivals and departures, updating records promptly and accurately. • Communicate with incoming residents to explain required procedures and ensure all onboarding-related financial steps are completed. • Process checks for deposit through scanning and verify supporting documentation to maintain accuracy in cash receipt handling. • Apply knowledge of condominium and cooperative closing practices when reviewing transactions and related receivable activity. • Calculate and validate transfer fees, flip taxes, abatements, and exemptions associated with property transactions. • Work closely with leadership and administrative staff to support daily operational needs and maintain effective communication across departments. • Assist with additional accounting and administrative tasks that contribute to departmental efficiency and organizational goals.
2026-04-27T00:00:00Z

Accounts Receivable Clerk

East Rutherford, NJ
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a team in East Rutherford, New Jersey. This contract opportunity with permanent potential is ideal for someone who is comfortable managing customer payments, following up on outstanding balances, and keeping billing records accurate. The person in this role will contribute to timely cash posting, account reconciliation, and consistent communication with commercial clients regarding payment activity. Responsibilities: • Process customer invoices and maintain accurate accounts receivable records to support efficient billing operations. • Apply incoming payments to the appropriate customer accounts and research discrepancies to ensure balances are correct. • Monitor aging reports and contact commercial customers regarding overdue invoices to support timely collections. • Investigate short payments, unapplied cash, and account differences, then work toward prompt resolution. • Reconcile receivable activity by reviewing transactions, verifying account details, and correcting posting issues when needed. • Collaborate with internal teams to address billing questions, resolve payment concerns, and improve collection outcomes. • Prepare routine reports on outstanding balances, cash receipts, and account status for finance review.
2026-04-27T00:00:00Z

Accounts Receivable Clerk

New York, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a software company in New York, New York and provide dependable support across day-to-day receivables operations. This Long-term Contract opportunity is well suited for someone who is comfortable handling billing activity, reviewing account status, and resolving payment-related issues with accuracy. The person in this role will work closely with revenue operations leadership to keep records organized, address discrepancies, and ensure customer accounts are current. Responsibilities: • Process billing requests and maintain accurate records for customer invoicing activities. • Review account activity to distinguish settled balances from outstanding amounts and organize documentation accordingly. • Reconcile invoices, payments, credits, and account adjustments to ensure financial records remain accurate. • Investigate billing variances and follow through on corrective actions to resolve discrepancies promptly. • Handle both manual and digital payment transactions while updating receivable records in a timely manner. • Communicate with customers or vendor contacts regarding unpaid balances, invoice questions, and account updates. • Support collections efforts by tracking outstanding invoices and assisting with follow-up on overdue accounts. • Use accounting and billing platforms, including QuickBooks and preferably Stripe, to manage receivables tasks efficiently.
2026-04-28T00:00:00Z

Accounts Receivable Clerk

Fairfield, NJ
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for an Accounts Receivable Clerk to join our team in Fairfield, New Jersey. In this role, you will manage invoicing, payment processing, collections, and financial reporting to ensure accurate and efficient operations. You will collaborate closely with clients and internal teams to address billing inquiries and maintain proper financial documentation. Responsibilities: • Prepare and issue invoices, including contract down payments and final billing, in accordance with project or contract terms. • Ensure the accuracy and timely delivery of invoices to clients while maintaining organized records. • Process incoming payments through checks, wire transfers, and credit card transactions, applying them accurately to customer accounts. • Reconcile daily payment activities and promptly resolve discrepancies. • Monitor outstanding balances, follow up on overdue accounts, and conduct collections with attention to detail. • Communicate with clients to address payment statuses, billing inquiries, and account-related concerns. • Generate and maintain updated aging reports, escalating delinquent accounts when necessary. • Prepare accounts receivable reports and account reconciliations to support month-end closing processes. • Collaborate with sales, operations, and finance teams to resolve billing or payment issues. • Assist with financial audits by gathering required documentation and addressing auditor inquiries.
2026-04-23T00:00:00Z

Accounts Receivable Clerk

Newark, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Newark, New Jersey. In this role, you will be responsible for managing collections, analyzing customer deductions, and ensuring accurate billing and cash application processes. This position requires strong organizational skills and the ability to communicate effectively with both internal and external stakeholders. Responsibilities: • Oversee collection efforts to ensure timely payments from customers, minimizing bad debt and improving accounts receivable turnover. • Investigate and address unauthorized deductions, including pricing shortages, returns, and penalties, by identifying root causes and proposing solutions. • Collaborate with internal and external customers to resolve issues related to collections and deductions. • Monitor and manage payback requests for deductions, aligning with monthly, quarterly, and annual goals. • Utilize customer portals to enter and retrieve information on open invoices and deductions. • Support reconciliation processes for unapplied payments and credits. • Cross-train in billing, cash application, and accounts receivable write-offs to provide additional support as needed. • Maintain thorough and accurate documentation in compliance with company policies and accounting standards. • Assist with month-end and year-end close processes, as well as reporting requirements. • Provide clear and timely communication and updates to multi-level management on urgent matters.
2026-03-27T00:00:00Z

Accounts Receivable Clerk

Parsippany, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an experienced Accounts Receivable Clerk to join our team in Parsippany, New Jersey. This long-term contract position offers an excellent opportunity to manage financial processes, ensure accuracy in customer payments, and collaborate with cross-functional teams. The ideal candidate will have strong communication skills, a detail-oriented mindset, and proficiency in financial systems and tools. Responsibilities: • Address customer inquiries regarding receivables and provide timely resolutions. • Escalate unresolved payment issues and monitor progress until resolution is achieved. • Act as the backup for daily customer bank draft processes, including notifications and remittance applications. • Prepare monthly reconciliations for provisional customer accounts. • Collaborate with customer service, billing, and other departments to resolve invoice-related discrepancies. • Apply prepayments to customer accounts and maintain accurate records. • Conduct reconciliations of customer accounts, including generating statements. • Review customer balances as directed by the supervisor to ensure accuracy. • Assist with special projects and audit-related tasks as needed.
2026-04-24T00:00:00Z

Billing Specialist II (Contractor)

Philadelphia, PA
remote
Temporary / Contract
20 - 20 USD / Hourly
Responsible for inbound and outbound communications to customers regarding account payments. Processes and verifies accurate payment of invoices. Maintains all assigned credit accounts. Provides research auditing reporting and performs other assigned tasks as required. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities - Contacts customers with delinquent accounts and attempts to determine reason for overdue payment. - Arranges for debt repayment or establishes repayment schedule based on customers' financial situation. - Receives payments and posts amounts paid to customer accounts. - Issues daily reports on the status of delinquent accounts and tracks collection efforts. - Performs various administrative functions for assigned accounts such as recording address changes and purging the records of deceased customers. - Keeps up-to-date on working applicable state and federal laws regulating collection activities. - Handles bankruptcy programs. - Processes and schedules soft no-pays. - Issues workflows from customer service or agency issues. - Updates collection agency to remove accounts. - Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedules and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services. - Know your stuff - be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Respect and promote inclusion diversity. - Do what's right for each other our customers investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications.
2026-04-28T00:00:00Z