<p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to support a large, multi-location healthcare organization. This role will provide hands-on technical support to more than <strong>750 end users</strong>, troubleshooting day-to-day technology issues while supporting user accounts, devices, Microsoft technologies, and endpoint deployments.</p><p><br></p><p><strong>Duration: </strong>Contract-to-hire </p><p><strong>Location:</strong> 100% Onsite </p><p><strong>Pay rate</strong>: $27-$33/hourly </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on desktop and technical support to end users across multiple locations and service areas.</li><li>Troubleshoot and resolve <strong>Windows desktop, hardware, software, printer, mobile device, and connectivity issues</strong>.</li><li>Support <strong>Microsoft 365 and Active Directory</strong>, including user accounts, access, permissions, password resets, and general account administration.</li><li>Perform <strong>device deployment, desktop imaging, configuration, setup, and endpoint support</strong>.</li><li>Support mobile devices, primarily <strong>iOS devices</strong>, and assist with device configuration and troubleshooting.</li><li>Manage incoming requests through the <strong>ticketing system</strong>, including prioritizing tickets, documenting troubleshooting steps, communicating with users, and ensuring issues are appropriately resolved and closed.</li><li>Independently troubleshoot and resolve most day-to-day technical issues while recognizing when escalation is appropriate.</li><li>Escalate complex, recurring, infrastructure-related, or specialized issues to senior IT staff and leadership.</li><li>Provide technical support in a professional, patient, and customer-focused manner.</li><li>Support users across a large organization while balancing multiple priorities and maintaining clear communication throughout the resolution process.</li></ul>
<p>Robert Half is seeking an <strong>IT Infrastructure Administrator II </strong>to support an educational organization based in Portland, OR. This role involves maintaining and supporting their technology infrastructure, including network systems, servers, data center operations, and major business applications. The position is onsite that is 6-12 months contract with a potential opportunity to extend/convert. Apply today! </p><p><br></p><p><strong>Duration:</strong> 6-12 months to start </p><p><strong>Location:</strong> 100% Onsite in Portland, OR</p><p><strong>Schedule:</strong> 8:00 am-5:00 pm, Monday - Friday </p><p><br></p><p><strong>Job Responsibilities </strong></p><ul><li>Maintain, troubleshoot, and upgrade network, server, storage, telecommunications, audio/visual (A/V), and infrastructure systems across multiple district locations to ensure reliable and efficient operations.</li><li>Respond to system outages, infrastructure-related service requests, and support incidents, escalating issues as needed to ensure timely resolution. Administer and support Windows and Linux operating systems, virtualization platforms, network infrastructure, security systems, backup solutions, and access management technologies.</li><li>Provide technical guidance, mentoring, and escalation support to team members while assisting with the resolution of complex technical issues. </li></ul>
<p>Robert Half is seeking an experienced IT Support to join a small, client-focused IT consulting organization. This position offers the opportunity to work directly with a variety of small business clients, providing both remote and onsite technical support across Microsoft technologies, infrastructure, and end-user environments.</p><p><br></p><p><strong>Location:</strong> Remote with local onsite client visits (Portland Metro Area)</p><p><strong>Schedule:</strong> Part-Time (5 to 10 hours per week)</p><p><strong>Duration: </strong>1 year to start, ongoing</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and multi-factor authentication (MFA).</li><li>Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and connectivity issues.</li><li>Monitor and troubleshoot daily backup jobs, ensuring successful completion and resolving failures.</li><li>Manage Windows updates and patching for servers and workstations.</li><li>Troubleshoot Windows desktops, laptops, printers, and network connectivity issues.</li><li>Install, terminate, test, and label Cat5e/Cat6 structured cabling.</li><li>Install, configure, and support IP security camera systems (CCTV/NVR).</li><li>Deploy, configure, and maintain Windows devices.</li><li>Maintain accurate IT asset inventory and technical documentation.</li><li>Support employee onboarding and offboarding activities, including user provisioning and equipment setup.</li><li>Document technical procedures and identify opportunities to improve IT operations and security.</li></ul><p><br></p>