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2 results for It Operations Manager in Portland, OR
- Portland, OR
- onsite
- Permanent
- 150000 - 178000 USD / Yearly
- <p>ongoing development and management of our security program, responsible for establishing and executing our enterprise information security strategy, ensuring governance, risk management, compliance, and operational excellence across all offices.</p><p><br></p><ul><li>Develop and maintain security strategy, policies, and risk governance aligned with business objectives</li><li>Ensure compliance with NIST 800-171, CMMC, and client-driven requirements</li><li>Manage identity and access governance (hybrid AD/Entra), enforcing least privilege and Zero Trust principles</li><li>Optimize and integrate security technology stack (Fortinet, Microsoft Defender E5, Arctic Wolf MDR/SOCaaS, Intune/MEM, KnowBe4)</li><li>Lead security awareness, culture, and firmwide training initiatives</li><li>8+ years in information security</li><li>Experience managing enterprise security programs and operational security tools</li><li>Demonstrated expertise with NIST 800-171, CMMC, MDR/SOC providers, and enterprise tooling</li><li>Excellent executive communication, collaboration and stakeholder management skills</li></ul><p><br></p><p>Excellent benefits including MDV, 401k +match</p><p>Salary: $150 - $178k + bonus</p><p>Hybrid in Portland, OR</p><p><br></p>
- 2026-02-23T00:00:00Z
- Troutdale, OR
- onsite
- Permanent
- 0 - 0 USD / Yearly
- <p>Charlie Gilmur with Robert Half is looking for an experienced Office Manager to oversee the administrative and operational functions of our service office in Troutdale, Oregon. This role focuses on optimizing workflows, ensuring billing accuracy, supporting payroll processes, and maintaining an exceptional customer experience. The ideal candidate will be organized, detail-oriented, and skilled in managing team performance while ensuring the efficient use of systems such as ServiceTitan.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize ServiceTitan system settings, workflows, and permissions to ensure seamless operations.</p><p>• Oversee job costing, invoice accuracy, and periodic updates to pricebooks.</p><p>• Generate and analyze performance reports, including technician metrics and sales data, to inform decision-making.</p><p>• Supervise dispatch operations, ensure efficient scheduling, and maximize same-day service availability.</p><p>• Monitor job completion rates and proactively address callback trends.</p><p>• Review and approve invoices, ensuring accurate accounts receivable processes and timely collections.</p><p>• Reconcile financial data between ServiceTitan and QuickBooks on a monthly basis.</p><p>• Maintain purchase order systems, ensuring material purchases are accurately tied to jobs and properly costed.</p><p>• Process vendor invoices, verify documentation accuracy, and maintain organized vendor files.</p><p>• Support month-end close procedures and uphold positive relationships with vendors.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013394993</p><p><br></p>
- 2026-03-04T00:00:00Z