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3 results for User Experience Ux Researcher in Plano, TX
- Coppell, TX
- onsite
- Contract / Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a motivated Customer Experience Specialist to join our team in Coppell, Texas, on a contract-to-permanent basis. In this role, you will handle a variety of mortgage-related inquiries in a fast-paced, high-volume call center environment. This position offers extensive training and career growth opportunities within a supportive and technologically advanced workplace.<br><br>Responsibilities:<br>• Address customer inquiries related to mortgages, including escrow, tax questions, payments, and refinancing options.<br>• Manage early-stage collections for accounts up to 60 days overdue while maintaining attention to detail and empathy.<br>• Handle both inbound and outbound calls using multiple systems and AI tools to ensure effective resolution of issues.<br>• Navigate and utilize a modern tech stack, including AI-powered call tools and policy assistants, to enhance customer interactions.<br>• Maintain accurate records of customer interactions and transactions in compliance with company protocols.<br>• Collaborate with team members and supervisors to share insights and improve service delivery.<br>• Participate in rotational Saturday shifts every four weeks, ensuring consistent support for customers.<br>• Adapt to a dynamic work environment and resolve connectivity problems effectively.<br>• Uphold business casual dress code and clear, detail-oriented communication standards.<br>• Contribute to a culture of continuous training, coaching, and performance improvement.
- 2026-04-15T00:00:00Z
- Fort Worth, TX
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p><strong>Digital Designer</strong></p><p><strong>Location:</strong> Northlake, Texas 76262 (Hybrid Schedule)</p><p><strong>Duration:</strong> Contract | Part-time, ~20 hours per week on average (could increase up to 40 hours as needed)</p><p><br></p><p>We are seeking a Digital Designer to join our team on a part-time contract basis. This role follows a hybrid schedule and is based in Northlake, Texas. The ideal candidate is a collaborative, detail-oriented designer who enjoys working across multiple brands and partnering closely with creative and marketing teams to deliver high-quality digital assets.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li>Collaborate with the creative team and cross-functionally with marketing partners on a daily basis.</li><li>Design digital assets for social media and email campaigns across 3–6 different brands.</li><li>Support ongoing campaigns by producing visually compelling, on-brand creative optimized for digital channels.</li><li>Work within established brand guidelines while contributing fresh, engaging design solutions.</li><li>Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment</li></ol>
- 2026-03-23T00:00:00Z
- Dallas, TX
- onsite
- Contract / Temporary to Hire
- 0 - 0 USD / Yearly
- <p><strong>Digital Designer</strong></p><p>Location: Dallas, TX 75205 (Onsite 4 days per week)</p><p>Duration: 3‑month contract to hire</p><p><br></p><p>We are seeking a self‑managed, experienced Digital Designer to join our team on a contract‑to‑hire basis. This role is primarily onsite in Dallas, TX and requires a strong sense of ownership, collaboration, and brand discipline. The ideal candidate will serve as the primary digital designer, supporting corporate marketing initiatives and working closely with teams to deliver polished, effective digital experiences.</p><p><br></p><p>Key Responsibilities:</p><p> • Serve as the primary digital designer across marketing initiatives </p><p> • Own end‑to‑end execution of digital projects from concept through delivery</p><p> • Create email, web, and social content aligned with established corporate branding standards</p><p> • Ensure brand consistency across all digital touchpoints</p><p> • Design experiences that function smoothly and look polished across desktop and mobile platforms</p><p> • Collaborate with multiple stakeholders, incorporating feedback while knowing when to delegate effectively</p><p> • Maintain strong ownership of timelines, deliverables, and project quality</p>
- 2026-03-25T00:00:00Z