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2 results for Records Specialist in Plano, TX

Collections Specialist

McKinney, TX
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support customer account resolution activities in McKinney, Texas. This position plays an important role in reviewing deductions, researching claims, and ensuring account adjustments are completed accurately and on schedule. The ideal candidate brings strong analytical ability, solid follow-through, and the confidence to work closely with internal teams to resolve billing and credit-related issues efficiently. Responsibilities: • Oversee a defined group of customer accounts and manage deduction activity, claims, and adjustment requests for that portfolio. • Review pricing disputes, debit memos, and related documentation to determine validity and drive timely resolution within company systems. • Coordinate with sales, quality, shipping, and other internal partners to address account discrepancies and arrange product return activity when required. • Prepare and process credit memos, debit memos, and other account corrections promptly after verification is completed. • Maintain accurate records for all adjustments, ensuring documentation is complete and aligned with internal policy and audit standards. • Administer freight claim activity by monitoring recoveries, scrap values, and returned material outcomes. • Track and resolve commission-related deductions and support follow-up efforts tied to outstanding balances or chargebacks. • Monitor aging deductions and open account issues through reporting, escalation, and consistent customer follow-up. • Identify discount discrepancies and pursue recovery of unearned allowances when appropriate. • Provide coverage for teammates during absences to help maintain continuity across daily collections and claims workflows.
2026-09-04T00:00:00Z

People Specialist - Level 1

Richardson, TX
onsite
Temporary / Contract
18 - 25 USD / Hourly
We are looking for a detail-oriented People Specialist - Level 1 to support day-to-day HR operations in Richardson, Texas. This Long-term Contract position is ideal for someone early in their career who enjoys administrative work, handles sensitive information with care, and thrives in a collaborative environment. The role blends employee record support, document review, and policy-related coordination while working in a hybrid schedule. Responsibilities: • Enter and update employee information with a high degree of accuracy across HR records and internal databases. • Maintain personnel files and supporting documentation while helping ensure records remain complete, organized, and compliant. • Review employment documents, including offer-related materials, to confirm accuracy and alignment with established guidelines. • Assist with HR administrative activities tied to policies, procedures, and employee support requests. • Communicate clearly with internal partners to gather information, resolve routine issues, and support day-to-day people operations. • Handle confidential employee data with discretion and follow appropriate privacy and compliance standards at all times. • Work across tools such as Microsoft Office, Adobe Acrobat, and HR platforms to complete tasks efficiently. • Contribute to team efforts by managing multiple priorities, meeting deadlines, and supporting process quality checks.
2026-09-17T00:00:00Z