We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
We are looking for a skilled Network Engineer to join our team in Dallas, Texas. This is a long-term contract position with an initial six-month term and a strong potential for extension or transition to a direct role. The ideal candidate will play a key role in upgrading and maintaining network infrastructures across multiple sites, ensuring optimal performance and reliability.<br><br>Responsibilities:<br>• Conduct detailed site surveys to evaluate network environments and identify areas for improvement.<br>• Oversee the planning, implementation, and completion of branch and site network buildouts.<br>• Upgrade and deploy Cisco Meraki wireless infrastructure, including WAPs and access points, across designated locations.<br>• Perform physical network tasks such as cabling, equipment installation, and configuration.<br>• Diagnose and resolve network-related issues across multiple sites to ensure operational stability.<br>• Monitor network performance and implement strategies to enhance efficiency and reliability.<br>• Maintain accurate and up-to-date documentation of network configurations, changes, and project milestones.<br>• Collaborate with the network manager and travel to selected sites as required (approximately 2-3 locations out of 42).
<p>We are looking for a skilled Systems Administrator to join our team on a contract basis in Richardson, Texas. In this role, you will be responsible for managing endpoint devices, maintaining access controls, and supporting Microsoft 365 operations with an emphasis on security compliance. The ideal candidate will have a proactive approach to troubleshooting and managing IT systems while ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Provision and deprovision laptops for employees within Intune ensuring compliance with device enrollment, encryption, and security policies.</p><p>• Maintain and update inventory records, including asset tags, serial numbers, user assignments, and device statuses.</p><p>• Oversee patch and update compliance for endpoint devices and address any issues promptly.</p><p>• Manage Microsoft 365 user accounts, licenses, group memberships, and shared mailboxes.</p><p>• Enforce security policies and execute conditional access updates as required.</p><p>• Handle user access provisioning and revocation across Microsoft 365 and other approved SaaS platforms.</p><p>• Log and monitor access changes, escalating privilege concerns or anomalies when necessary.</p><p>• Address IT support tickets, resolving issues efficiently or escalating them to appropriate teams.</p><p>• Troubleshoot workstation and basic network connectivity problems, coordinating with vendors when needed.</p><p>• Provide weekly status updates detailing ticket volumes, device compliance, and any risks or escalations.</p>
<p>We are looking for a skilled Systems Administrator to oversee and optimize our server infrastructure, storage solutions, and end-user environment. This role requires a proactive approach to system health, security, automation, and technical support, ensuring smooth operations in a dynamic environment. If you excel at troubleshooting and maintaining IT systems while delivering exceptional user support, we invite you to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze server performance metrics, including memory, disk space, and network activity, while addressing alerts promptly.</p><p>• Automate operating system updates, security patches, and software installations to enhance system efficiency.</p><p>• Manage user accounts, permissions, and access controls to ensure proper security and functionality.</p><p>• Diagnose and resolve issues related to servers, applications, and connectivity to minimize downtime.</p><p>• Provide technical support for desktops, laptops, peripherals, and other end-user devices.</p><p>• Perform regular backups, verify their integrity, and test disaster recovery procedures to safeguard data.</p><p>• Review security logs and respond to potential threats in alignment with organizational protocols.</p><p>• Configure and optimize server settings to align with evolving business requirements.</p><p>• Maintain comprehensive documentation for systems, processes, and incidents to support operational continuity.</p><p>• Communicate system status, incidents, and performance metrics effectively to the IT Director.</p>
We are looking for an experienced Systems Manager to lead and develop a team responsible for maintaining and optimizing critical hosted environments. This role requires a strong technical background combined with excellent leadership skills to ensure the delivery of high-quality infrastructure services to enterprise clients across diverse industries.<br><br>Responsibilities:<br>• Lead and mentor a team of systems and infrastructure engineers in managing a 24/7 hosted environment.<br>• Oversee operations across virtualized platforms, cloud hosting services, and application delivery systems.<br>• Ensure the infrastructure meets high availability, security, and performance standards.<br>• Manage incident response processes, conduct root-cause analyses, and implement continuous improvement strategies.<br>• Collaborate with cross-functional teams to align technical capabilities with business and customer requirements.<br>• Develop and enforce engineering best practices, documentation protocols, and proactive monitoring solutions.<br>• Handle capacity planning, configuration management, and lifecycle upgrades for servers, storage systems, and virtualization platforms.<br>• Contribute to strategic planning for scalability, modernization, and the introduction of new technical solutions.<br>• Recruit, train, and retain skilled engineering talent while fostering a collaborative and innovative team environment.