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6 results for Customer Service in Plano, TX

Customer Service Representative

Irving, TX
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a wholesale distribution team in Irving, Texas on a Contract basis. This role focuses on keeping orders moving efficiently, communicating clearly with vendors and internal partners, and providing dependable support to both customers and sales staff. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities in a fast-paced office environment. Responsibilities: • Monitor purchase orders and provide timely updates on order progress and delivery timelines. • Work with vendors to accelerate pending orders and relay important shipment information to the appropriate stakeholders. • Record detailed and accurate notes from supplier interactions to maintain clear documentation of status changes and follow-up needs. • Assist the sales team with product sourcing, quote support, and ongoing order-related communication. • Research item availability and identify suitable products to help support customer pricing requests. • Use internal systems to manage quotes, track order activity, and maintain visibility into vendor communications. • Respond to inbound and outbound customer service inquiries with professionalism and urgency. • Perform general administrative and office support duties to help maintain smooth daily operations.
2026-08-28T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Texas. This contract-to-permanent opportunity is ideal for someone who enjoys combining customer support with administrative coordination in a structured, deadline-driven setting. The position focuses on handling order-related activity, maintaining accurate records, and supporting day-to-day office operations with professionalism and care. Responsibilities: • Review incoming quote requests and customer orders, ensuring all details are complete and correct before processing. • Enter, update, and maintain order and customer information across internal systems with a high level of accuracy. • Provide administrative support to internal departments by preparing documentation and assisting with routine operational tasks. • Check pricing, order details, and related documentation prior to final submission to help reduce errors. • Organize and maintain records so information remains current, traceable, and reliable. • Balance multiple assignments at once while staying on schedule and meeting daily deadlines. • Communicate clearly and professionally with customers and internal team members regarding order status, questions, and follow-up needs. • Assist with general office support activities that help keep workflow efficient and organized.
2026-08-28T00:00:00Z

Customer Service Representative

Coppell, TX
onsite
Temporary / Contract
20 - 22 USD / Hourly
Are you passionate about helping people through challenging financial situations? We are seeking Loss Mitigation Representatives to support homeowners who are experiencing financial hardship and need assistance navigating available mortgage relief options. In this role, you will serve as a trusted resource for borrowers by answering inbound calls, explaining available assistance programs, reviewing account information, gathering required documentation, and guiding customers through the loss mitigation process with professionalism and empathy. This is a fast-paced, high-volume call center environment where strong communication skills, attention to detail, and a customer-focused mindset are essential. The ideal candidate enjoys helping others, can handle sensitive conversations with compassion, and thrives in a structured environment. This opportunity is fully onsite in Coppell, TX (75019) and offers a Monday-Friday schedule from 8:00 AM to 5:00 PM, with a rotating Saturday approximately once every four weeks. The position begins on September 14th and starts as a 3-4 month contract-to-permanent assignment. Contractors will earn $22/hour plus benefits through Robert Half. Successful employees may be offered permanent employment based on performance and attendance. Upon conversion, employees earn $20/hour base pay plus monthly performance bonuses ranging from $1,700-$3,000+, creating total earning potential equivalent to approximately $30-$37/hour. Permanent employees are also eligible for company benefits, PTO, overtime opportunities, and long-term career growth within the organization.
2026-08-21T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support customers in Plano, Texas within a manufacturing environment. This Long-term Contract opportunity is ideal for someone who enjoys managing orders, responding to service-related questions, and keeping customers informed throughout the fulfillment process. The position focuses on delivering timely support, maintaining accurate records, and coordinating with internal teams to help resolve issues efficiently. Responsibilities: • Manage incoming replacement part and equipment orders from entry through final processing, ensuring all details are accurate and complete. • Review stock levels and confirm product availability so customers receive clear expectations on fulfillment timelines. • Work directly with customers to schedule shipment timing and communicate any changes that may affect delivery plans. • Provide prompt updates on order progress, service activity, and request status through inbound and outbound customer communication. • Respond to customer questions related to warranties, invoice details, repair progress, and availability of parts or services. • Direct technical concerns to engineering or field service specialists when issues require advanced product or repair support. • Open, document, and monitor customer service cases to ensure each request is followed through to completion within required service commitments. • Maintain accurate customer information, update company records, prepare service-related reports, and process warranty claims and return requests.
2026-08-27T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support customers in Plano, Texas within a fast-paced manufacturing environment. This Contract position focuses on delivering responsive service by managing parts and equipment orders, addressing customer questions, and coordinating follow-up through resolution. The ideal candidate is organized, customer-focused, and comfortable handling a high volume of inquiries while keeping records accurate and up to date. Responsibilities: • Process customer orders for replacement parts and equipment, ensuring details are entered accurately and completed on time. • Review stock availability and communicate realistic fulfillment timelines based on inventory status. • Work directly with customers to confirm shipping schedules and provide timely updates on order progress. • Respond to inbound customer questions related to warranties, repair progress, billing matters, and parts availability. • Direct technical concerns to the appropriate engineering or field service teams for specialized support. • Open, document, and monitor customer service cases to ensure requests move forward efficiently. • Follow active service requests through completion and help ensure resolution aligns with contract service expectations. • Maintain accurate customer information, update service records in company systems, and prepare routine service-related reports. • Track warranty activity and manage return request processing in accordance with established procedures.
2026-08-27T00:00:00Z

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to join a mortgage services team in Texas. This contract opportunity with the potential for a permanent role is ideal for someone who thrives in a fast-paced call center setting, communicates with professionalism and empathy, and wants to build a long-term career in mortgage and financial services. In this role, you will support customers with mortgage payment-related concerns, maintain accurate records, and contribute to a high-quality service experience in a fully on-site environment. Responsibilities: • Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage accounts and payment arrangements. • Guide customers through account-related questions with clarity, professionalism, and a service-focused approach. • Record conversations, account updates, and resolutions thoroughly in internal servicing platforms. • Apply company procedures and regulatory standards to ensure compliant and consistent customer interactions. • Take part in training sessions, coaching activities, and performance reviews to strengthen call quality and productivity. • Work an on-site schedule, including occasional Saturday coverage based on business needs. • Support loss mitigation and collections efforts by helping borrowers understand available payment options and next steps.
2026-08-28T00:00:00Z