4 results for Customer Service in Plano, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service. Responsibilities: • Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details. • Assist in setting up new customer accounts and ensuring all necessary documentation is completed. • Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships. • Process customer orders accurately in the system and coordinate with internal departments as needed. • Review expedited orders to ensure compliance with company guidelines before approval. • Provide required documentation, including specification sheets, drawings, and certifications. • Update and manage data across multiple customer portals to ensure accurate records. • Upload essential documents such as order confirmations and shipping details to relevant systems. • Monitor data quality and address discrepancies to prevent downstream issues.
2026-02-18T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Coppell, Texas. This contract-to-permanent position offers the opportunity to work in a dynamic and fast-paced environment within the mortgage industry. The role requires excellent communication skills, adaptability, and a strong commitment to providing outstanding customer support. Responsibilities: • Handle inquiries related to mortgages, escrow accounts, tax questions, payments, refinancing options, and early-stage collections up to 60 days. • Manage a high volume of inbound and outbound calls using multiple core systems and AI tools to ensure efficient customer interactions. • Provide exceptional customer service while balancing the need to address collections in early stages. • Navigate and utilize a variety of systems and tools to resolve customer concerns effectively and efficiently. • Support customers with payment issues, connectivity challenges, and account-related concerns. • Collaborate with team members and supervisors to ensure consistent service quality and meet performance goals. • Participate in rotational Saturday shifts, ensuring coverage and availability for customer needs. • Maintain a detail-oriented approach and adhere to business casual dress code while representing the company. • Uphold company standards for customer success and contribute to a positive experience for all clients. • Engage in training, nesting, and coaching programs to continuously improve skills and knowledge.
2026-03-04T00:00:00Z

Client Services Accountant

Dallas, TX
remote
Permanent
70000 - 80000 USD / Yearly
A growing fractional CFO and advisory firm is seeking a Client Services Accountant to join its team. This organization partners with small and mid-sized businesses to deliver high-quality bookkeeping, cash flow forecasting, and financial clarity that supports sustainable growth. The team works across industries including retail, food & beverage, home services, and professional services. This is an opportunity for an experienced accounting professional who takes full ownership of the books, values process improvement, and delivers accurate, timely financial reporting that leadership teams rely on to make strategic decisions. Position OverviewThe Senior Bookkeeper will own the accounting function end-to-end, ensuring clean financials, strong internal processes, and timely month-end close. This role requires deep expertise in QuickBooks Online, strong reconciliation skills, and the ability to operate independently while collaborating during core business hours (9:00 a.m. – 4:00 p.m. CST).This is a fully remote position. Key Responsibilities<ul><li>Manage all bookkeeping activities within QuickBooks Online</li><li>Perform bank, credit card, and loan reconciliations</li><li>Maintain a clean and accurate chart of accounts and proper transaction categorization</li><li>Oversee full-cycle Accounts Payable and Accounts Receivable (bills, payments, invoices, customer receipts)</li><li>Record accruals, prepaids, and adjusting journal entries</li><li>Prepare monthly financial statements (Profit & Loss, Balance Sheet, Cash Flow)</li><li>Own the month-end close process from start to finish</li><li>Maintain and improve month-end checklists and standard operating procedures</li><li>Collaborate with senior finance leadership and clients during core CST hours</li><li>Lead cleanup projects and ensure historical financial accuracy</li><li>Identify and implement process improvements to increase efficiency and reliability</li></ul>Qualifications<ul><li>7+ years of progressive bookkeeping experience, including 2+ years in a senior or lead capacity</li><li>Advanced expertise in QuickBooks Online, including complex reconciliations and multi-account environments</li><li>Proven experience managing full month-end close independently</li><li>Strong Excel or Google Sheets skills (formulas, pivot tables, lookups)</li><li>Solid understanding of financial statements and journal entries</li><li>Strong grasp of general accounting principles and finance fundamentals</li><li>Detail-oriented with exceptional accuracy and integrity</li><li>Highly organized with strong time-management skills</li><li>Comfortable working independently in a remote environment while remaining responsive during core hours</li><li>Experience supporting small to mid-sized businesses strongly preferred</li><li>Industry experience in ecommerce, food & beverage, home services, or professional services is a plus</li><li>CPA, QuickBooks certification, or similar credentials are a plus</li><li>Bachelor’s degree in Accounting, Finance, or related field preferred</li></ul>
2026-02-23T00:00:00Z

Order Management Supervisor / Customer Operations Supervisor

Fort Worth, TX
onsite
Permanent
75000 - 90000 USD / Yearly
Order Management Supervisor / Customer Operations SupervisorFort Worth, TX – Full-Time Direct HireLead the charge in a thriving Fort Worth company where your leadership turns orders into happy customers and keeps the business humming! We're hiring a motivated Order Management Supervisor to guide our customer operations team in a fast-moving distribution world.Your Impact: Lead and grow a strong team: hire, train, coach, set goals, give feedback, manage performance, and build a customer-first vibe that hits every KPI.Run the full order-to-cash process: handle order entry, fulfillment, invoicing, 3PL logistics coordination, returns/RMAs, credits, claims, and international orders with precision.Drive better every day: update SOPs, lead continuous improvement, ensure audit readiness, and partner with Finance, IT, Logistics, and Quality to solve issues quickly.Use reporting and system expertise to spot trends, forecast demand, and streamline operations for maximum efficiency. You Bring: 3–5+ years supervising customer service or operations teams, with strong order management and wholesale/distributor experience.Positive leadership style: great communicator, detail-oriented problem-solver who builds relationships and prioritizes customers.High school diploma required; degree preferred. Why Join? Direct hire, competitive salary, excellent benefits, and real career growth in a supportive, expanding company. Your work will directly shape customer success—make a difference here!Knowledge of ERP, EDI, CRM, or reporting tools Email Joe.Faradie at roberthalf com - this is the best way to apply
2026-02-04T00:00:00Z