<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul><p><br></p>
<p>We are seeking a <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Carrollton, TX. </u></strong>This role is focused on delivering outstanding customer experiences, supporting order management, and maintaining accurate data records. Candidates should have excellent communication skills, a detail-oriented approach, and experience working within a fast-paced environment.</p>
We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
<p>We are looking for a highly organized and detail-oriented Pricing Coordinator to join our team on a long-term contract basis in Dallas, TX. This role involves managing daily pricing requests, ensuring compliance with operational policies, and maintaining accurate records of pricing activities. The ideal candidate will have strong communication skills and a collaborative mindset to support continuous improvement initiatives and foster positive relationships with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily pricing requests for new and existing customers, adhering to assigned deadlines and service agreements.</p><p>• Verify compliance with operational policies, including restricted commodities and embargoed countries.</p><p>• Document and maintain detailed notes on each pricing activity to facilitate clear communication with operations staff.</p><p>• Track and report monthly progress toward key performance indicators (KPIs) and assigned goals.</p><p>• Build and maintain strong relationships with stakeholders to ensure access to the latest pricing information for seamless customer service.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing quality and success rates.</p><p>• Provide door-to-door pricing solutions promptly by leveraging updated accessorial charges.</p><p>• Monitor industry trends and develop strategies to enhance win ratios and pricing effectiveness.</p><p>• Participate in continuous improvement efforts to optimize processes and achieve better outcomes.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>As a Front Desk Coordinator, you will be the first point of contact for visitors, clients, and team members, playing a vital role in creating a positive and professional environment. You will manage incoming communications, coordinate front office operations, and support daily administrative tasks to ensure the efficiency and effectiveness of our workplace.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients with a welcoming and professional demeanor.</li><li>Answer and direct phone calls, respond to emails, and handle general inquiries.</li><li>Schedule appointments, maintain calendars, and manage conference room bookings.</li><li>Assist with the onboarding of guests and new team members.</li><li>Maintain the appearance, organization, and supplies of the reception area.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Support staff with document preparation, filing, and other clerical tasks.</li><li>Uphold confidentiality and adhere to company policies in all interactions.</li><li>Collaborate with other departments to support overall office operations.</li></ul><p><br></p>
<p>As a Front Desk Coordinator, you will be the first point of contact for visitors, clients, and team members, playing a vital role in creating a positive and professional environment. You will manage incoming communications, coordinate front office operations, and support daily administrative tasks to ensure the efficiency and effectiveness of our workplace.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients with a welcoming and professional demeanor.</li><li>Answer and direct phone calls, respond to emails, and handle general inquiries.</li><li>Schedule appointments, maintain calendars, and manage conference room bookings.</li><li>Assist with the onboarding of guests and new team members.</li><li>Maintain the appearance, organization, and supplies of the reception area.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Support staff with document preparation, filing, and other clerical tasks.</li><li>Uphold confidentiality and adhere to company policies in all interactions.</li><li>Collaborate with other departments to support overall office operations.</li></ul><p><br></p>
<p>We are looking for a diligent Tax Staff. The role involves overseeing and evaluating the tax department for efficiency, preparing complex federal and state tax returns, and managing client tax return engagements. You will also play a critical role in staff training and development, researching various federal and state tax issues, and tax planning and consulting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and evaluate the tax department to optimize efficiency</p><p>• Prepare complex federal and state tax returns</p><p>• Review federal and multi-state tax returns</p><p>• Conduct staff training and development</p><p>• Research various federal and state tax issues</p><p>• Engage in tax planning and consulting</p><p>• Manage and monitor client tax return engagements and due dates</p><p>• Use various software and systems such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Management System</p><p>• Perform various accounting functions and auditing tasks</p><p>• Handle cash activity and ensure compliance</p><p>• Provide excellent customer service.</p>
<p>LITIGATION LEGAL ASSISTANT URGENTLY NEEDED!</p><p> </p><p>Calling all Litigation Legal Assistants. Fantastic opportunity at a well known downtown Dallas firm to support extremely nice attorneys! Ideal candidate will have a minimum of 5 years of progressive experience supporting a complex litigation desk. Previous experience providing document preparation and revision, including styling and formatting legal documents; managing busy calendars, mediations and depositions is required. Heavy client interaction, both written and verbal is a big part of this desk. Must have experience with e-filing in state and federal courts and know how to format briefs. Bring your happy back to your days. Confidentially email your resume directly to</p><p>Rosemarie.jones< at > roberthalf.< com ></p>
We are looking for an experienced Credit Manager to join our team in Richardson, Texas. In this role, you will oversee credit and collections operations, ensuring financial risks are managed effectively and company policies are upheld. This position requires strong leadership skills to guide a team, optimize processes, and maintain excellent relationships with clients.<br><br>Responsibilities:<br>• Lead and supervise the activities of credit analysts to ensure efficient collection operations.<br>• Monitor and report on key performance indicators, including bad debt, cash forecasting, and other financial metrics.<br>• Collaborate with the sales team to streamline order processing while mitigating financial risks.<br>• Develop and enforce collection policies and procedures in line with company guidelines.<br>• Resolve disputes related to receivables and ensure accounts are reconciled accurately.<br>• Negotiate payment terms and oversee financial workout agreements with clients.<br>• Utilize technology to enhance the efficiency of collection processes and workflows.<br>• Support month-end close procedures, including reconciliation of accounts receivable, preparation of journal entries, and analysis of bad debt reserves.
<p>We are looking for an experienced <strong><u>HR Coordinator to join our team in Dallas, Texas.</u></strong> In this<strong><u> long-term contract</u></strong> position, you will play a pivotal role in supporting various human resources functions, including onboarding, benefits administration, and recruitment activities. The ideal candidate will excel in a dynamic, fast-paced environment and bring a strong commitment to accuracy, collaboration, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Generate and analyze reports from HR systems, such as PayCom, to support decision-making and compliance.</p><p>• Assist with onboarding processes, including orientation sessions and preparing necessary documentation for new hires.</p><p>• Provide support in administering employee benefits programs, ensuring compliance with state and federal regulations.</p><p>• Facilitate recruitment activities, including coordinating interviews, preparing job offers, and maintaining applicant tracking systems.</p><p>• Administer HR policies and ensure adherence to employment laws and organizational standards.</p><p>• Manage sensitive and confidential information with the highest level of integrity and discretion.</p><p>• Maintain accurate and up-to-date records in HR databases, ensuring timely updates.</p><p>• Prepare monthly reports and metrics to monitor HR operations and overall effectiveness.</p><p>• Collaborate with team members and management to create a cohesive and productive work environment.</p><p>• Utilize tools like PayCom, ADP, and Concur to streamline HR processes and reporting.</p>
We are looking for a detail-oriented Project Assistant to join our team in Addison, Texas. This Contract to permanent position involves supporting sales and project management efforts while ensuring seamless communication with customers and team members. The ideal candidate will excel in time management, demonstrate accountability, and have an eye for color and design.<br><br>Responsibilities:<br>• Communicate effectively with customers to provide updates and address inquiries regarding their orders.<br>• Support sales operations by handling administrative tasks and ensuring smooth workflow.<br>• Collaborate with internal teams to manage project timelines and prioritize tasks.<br>• Process sales orders and convert them into purchase orders accurately and efficiently.<br>• Coordinate with external offices to ensure alignment and resolve any project-related issues.<br>• Maintain attention to detail while managing multiple responsibilities and deadlines.<br>• Utilize tools like Adobe Illustrator to assist with design-related aspects of projects.<br>• Monitor project progress and provide regular updates to stakeholders.<br>• Ensure accountability and adherence to project goals and deadlines.<br>• Assist in account management by addressing client needs and fostering strong relationships.
<p><br></p><p><strong>Job Description:</strong></p><p>We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide essential support for daily office operations and contribute to organizational efficiency. This role requires excellent communication skills, strong time management, and the ability to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and organize schedules, appointments, and meetings for team members or executives.</li><li>Prepare, proofread, and distribute correspondence, reports, and other documents.</li><li>Handle incoming calls, emails, and other communications, directing them appropriately.</li><li>Maintain filing systems, both electronic and paper.</li><li>Order office supplies and ensure the smooth operation of equipment and facilities.</li><li>Assist in the preparation and submission of expense reports and invoices.</li><li>Support event planning, travel arrangements, and meeting logistics.</li><li>Greet visitors, coordinate deliveries, and handle general office duties as needed.</li><li>Maintain confidential information and follow company policies and procedures.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide essential support for daily office operations and contribute to organizational efficiency. This role requires excellent communication skills, strong time management, and the ability to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and organize schedules, appointments, and meetings for team members or executives.</li><li>Prepare, proofread, and distribute correspondence, reports, and other documents.</li><li>Handle incoming calls, emails, and other communications, directing them appropriately.</li><li>Maintain filing systems, both electronic and paper.</li><li>Order office supplies and ensure the smooth operation of equipment and facilities.</li><li>Assist in the preparation and submission of expense reports and invoices.</li><li>Support event planning, travel arrangements, and meeting logistics.</li><li>Greet visitors, coordinate deliveries, and handle general office duties as needed.</li><li>Maintain confidential information and follow company policies and procedures.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide essential support for daily office operations and contribute to organizational efficiency. This role requires excellent communication skills, strong time management, and the ability to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and organize schedules, appointments, and meetings for team members or executives.</li><li>Prepare, proofread, and distribute correspondence, reports, and other documents.</li><li>Handle incoming calls, emails, and other communications, directing them appropriately.</li><li>Maintain filing systems, both electronic and paper.</li><li>Order office supplies and ensure the smooth operation of equipment and facilities.</li><li>Assist in the preparation and submission of expense reports and invoices.</li><li>Support event planning, travel arrangements, and meeting logistics.</li><li>Greet visitors, coordinate deliveries, and handle general office duties as needed.</li><li>Maintain confidential information and follow company policies and procedures.</li></ul><p><br></p><p><br></p>
<p>We are seeking a detail-oriented and reliable Payroll & Benefits Clerk to manage all payroll cycles and administer employee benefits for our organization. This role serves as a key liaison between HR, employees, and finance, ensuring accurate payroll processing, benefits administration, and compliance with all federal and state regulations. The ideal candidate values confidentiality, precision, and providing excellent employee support.</p><p><br></p><p>Although part-time in hours, this position is considered full-time for benefits eligibility.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Payroll Administration</p><p><br></p><p>Process all payroll cycles accurately and on time (bi-weekly and/or semi-monthly)</p><p><br></p><p>Manage wages, deductions, taxes, and garnishments</p><p><br></p><p>Ensure compliance with federal, state, and local payroll laws and regulations</p><p><br></p><p>Reconcile payroll reports and resolve discrepancies</p><p><br></p><p>Generate payroll reports for management and finance as needed</p><p><br></p><p>Benefits Administration</p><p><br></p><p>Administer employee benefit programs, including health insurance, pre-tax deductions, leave, and related benefits</p><p><br></p><p>Manage benefits enrollment, changes, and terminations</p><p><br></p><p>Reconcile benefits invoices and coordinate with benefit providers</p><p><br></p><p>Serve as a point of contact for employee benefit questions and support</p><p><br></p><p>HRIS & Record Management</p><p><br></p><p>Maintain accurate employee records within HRIS and payroll systems</p><p><br></p><p>Ensure confidentiality and security of payroll and employee data</p><p><br></p><p>Support audits and reporting related to payroll and benefits</p><p><br></p><p>Employee Support & Coordination</p><p><br></p><p>Act as a liaison between employees, HR, and finance</p><p><br></p><p>Respond to payroll and benefits inquiries in a timely and professional manner</p><p><br></p><p>Assist with onboarding and offboarding payroll and benefits processes</p><p><br></p><p>Qualifications</p><p><br></p><p>2+ years of payroll and benefits administration experience preferred</p><p><br></p><p>Strong understanding of payroll processes, deductions, and compliance requirements</p><p><br></p><p>Experience with payroll systems and HRIS platforms</p><p><br></p><p>High attention to detail and strong organizational skills</p><p><br></p><p>Ability to handle confidential information with discretion</p><p><br></p><p>Excellent communication and customer service skills</p><p><br></p><p>What We Offer</p><p><br></p><p>Competitive hourly pay ($28–$30/hour)</p><p><br></p><p><strong>Benefits eligibility despite part-time schedule</strong></p><p><br></p><p>Stable, in-office role with consistent hours</p><p><br></p><p>Supportive team environment</p>
<p>Robert Half is partnering with a growing organization as they look to add an experienced Accounting Manager to their corporate accounting team. This role is integral to maintaining efficient financial operations and ensuring compliance with company policies and audit requirements. The ideal candidate will lead a team of accounting professionals, oversee accounts payable processes, and support division operations while contributing to the overall success of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage and supervise the accounts payable department, ensuring timely and accurate processing of invoices.</p><p>• Oversee high-volume accounts payable operations across multiple software platforms.</p><p>• Communicate effectively with vendors to resolve invoice discrepancies and perform reconciliations as necessary.</p><p>• Prepare and review journal entries, ensuring accuracy and compliance.</p><p>• Conduct research and complete special accounting or finance projects as assigned.</p><p>• Collaborate with accounting and IT teams to support automated accounts payable workflows, including issue resolution and employee training.</p><p>• Supervise one team member responsible for bank deposits, fixed asset reconciliations, and depreciation entries.</p><p>• Perform detailed analyses to support the month-end close process.</p><p>• Coordinate with auditors, providing necessary documentation and support.</p><p>• Deliver training and guidance on financial systems, policies, and procedures to division teams.</p><p><br></p><p>This growing stable organization offers a competitive compensation package up to $150K, plus Bonus, and outstanding benefits. For more information and consideration, please contact Eric Murray at 682-350-8439 or via Email at [email protected]</p>
We are looking for a dedicated Payroll and Benefits Manager to oversee payroll operations and benefits administration for a workforce of approximately 100 employees. This role requires precision, compliance, and a customer-focused approach to ensure all payroll and benefits processes run smoothly. Based in Fort Worth, Texas, this position is ideal for someone with strong attention to detail, organizational skills, and expertise in payroll management.<br><br>Responsibilities:<br>• Process bi-weekly payroll for 100+ employees, ensuring accuracy and compliance with federal, state, and local regulations.<br>• Manage payroll data, including earnings, deductions, taxes, and adjustments, while maintaining meticulous records.<br>• Administer employee benefits programs, such as health, dental, vision, and pre-tax benefits, ensuring smooth enrollment and communication.<br>• Educate employees on benefits options, payroll deductions, and contributions to promote understanding and engagement.<br>• Coordinate with benefit vendors and brokers to address inquiries and ensure seamless administration.<br>• Support HR processes related to onboarding, employee changes, and offboarding as they pertain to payroll and benefits.<br>• Generate payroll and benefits reports using Excel, leveraging advanced functions like VLOOKUPs and Pivot Tables.<br>• Utilize Paylocity for payroll processing while ensuring data integrity and accuracy across systems.<br>• Reconcile payroll reports, resolve discrepancies promptly, and prepare audits as needed.<br>• Maintain confidentiality and professionalism when handling sensitive employee information.
<p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll for all employees using ADP, ensuring accuracy and compliance with applicable laws and regulations.</li><li>Maintain and update employee payroll records, ensuring confidentiality and accuracy of information.</li><li>Review and validate time sheets, attendance records, and other related documents prior to payroll processing.</li><li>Resolve payroll discrepancies and respond to employee inquiries regarding pay, deductions, and withholdings.</li><li>Prepare and distribute payroll reports for management and regulatory agencies as required.</li><li>Coordinate with HR and finance teams to process new hires, terminations, and payroll changes.</li><li>Assist with year-end payroll tasks, such as W-2 and other tax document preparation.</li><li>Ensure compliance with company policies and relevant legislation pertaining to payroll activities.</li><li>Identify opportunities for process improvements and support implementation within the payroll function.</li></ul>
We are looking for a detail-oriented Accounts Payable Analyst to join our team in Richardson, Texas. In this role, you will play a crucial part in managing financial transactions, ensuring accuracy, and supporting operational efficiency. This position offers the opportunity to collaborate across departments and contribute to continuous process improvement.<br><br>Responsibilities:<br>• Process and review accounts payable transactions with precision and efficiency.<br>• Identify workflow inefficiencies and collaborate with leadership to implement effective solutions.<br>• Perform reconciliations of accounts payable aging reports, resolve discrepancies, and assist with month-end closing activities.<br>• Address inquiries from branch controllers and other teams, providing clear and timely resolutions.<br>• Prioritize tasks effectively to meet deadlines in a fast-paced environment.<br>• Drive special projects, including automation initiatives and system enhancements, to optimize operations.<br>• Foster strong relationships with internal and external stakeholders by delivering exceptional customer service.
<p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll for all employees using ADP, ensuring accuracy and compliance with applicable laws and regulations.</li><li>Maintain and update employee payroll records, ensuring confidentiality and accuracy of information.</li><li>Review and validate time sheets, attendance records, and other related documents prior to payroll processing.</li><li>Resolve payroll discrepancies and respond to employee inquiries regarding pay, deductions, and withholdings.</li><li>Prepare and distribute payroll reports for management and regulatory agencies as required.</li><li>Coordinate with HR and finance teams to process new hires, terminations, and payroll changes.</li><li>Assist with year-end payroll tasks, such as W-2 and other tax document preparation.</li><li>Ensure compliance with company policies and relevant legislation pertaining to payroll activities.</li><li>Identify opportunities for process improvements and support implementation within the payroll function.</li></ul>
We are looking for a skilled Tax Preparer to join our team in Rockwall, Texas. In this Contract to permanent position, you will handle a variety of tax preparation tasks for individuals and businesses, ensuring accuracy and compliance with regulations. The ideal candidate is detail-oriented, experienced in tax processes, and proficient with accounting systems.<br><br>Responsibilities:<br>• Prepare and file tax returns for individuals, corporations, partnerships, and S corporations.<br>• Review and clean up financial statements to ensure accuracy and completeness.<br>• Perform balance sheet reconciliations and resolve discrepancies.<br>• Conduct bank account reconciliations with precision and attention to detail.<br>• Utilize QuickBooks Online for financial tracking and reporting.<br>• Collaborate with clients to gather necessary financial information and documentation.<br>• Ensure compliance with federal, state, and local tax regulations.<br>• Analyze financial statements to identify potential tax-saving opportunities.<br>• Provide exceptional customer service to clients, addressing inquiries and concerns promptly.
<p>As an Account Manager, you will be the primary relationship builder between our company and a portfolio of clients. Your focus is to deliver outstanding service, anticipate client needs, and drive long-term business growth through proactive account management and strategic partnership. You’ll collaborate closely with Sales, Operations, and other internal teams to ensure seamless execution and elevated client satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned clients, building trust and rapport through clear, professional communication.</li><li>Develop a deep understanding of each client’s business goals, challenges, and operational needs to provide tailored solutions.</li><li>Manage all aspects of the client account lifecycle—including onboarding, order management, delivery coordination, and post-sale support.</li><li>Monitor and track account activity, including service requests, project timelines, order status, and resolution of any issues.</li><li>Identify upsell opportunities and recommend additional products or services that align with client needs, collaborating with Sales where appropriate.</li><li>Troubleshoot and resolve account problems efficiently, utilizing available resources and internal expertise.</li><li>Maintain accurate documentation of all client communications, orders, and activity in CRM systems.</li><li>Partner with internal teams to facilitate the delivery of solutions, ensuring timely and successful execution.</li><li>Analyze account performance through reports and metrics to identify growth areas and improvement opportunities.</li><li>Ensure all client concerns are addressed promptly, maintaining high satisfaction and retention rates.</li><li>Stay informed of industry trends and company offerings to provide strategic insights to clients.</li><li>Represent our company professionally at all times, upholding high standards for communication, service, and collaboration.</li></ul><p><br></p>
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
We are seeking an experienced Full Charge Bookkeeper with basic tax preparation experience to join our growing CPA / PFS Financial Services & Tax office. This role is ideal for a detail-oriented professional who is comfortable handling full-cycle bookkeeping, supporting tax preparation during busy season, and working directly with clients in a professional services environment.<br><br>The ideal candidate has hands-on experience with QuickBooks Online and/or Desktop, is familiar with Drake Tax Software, and thrives in a fast-paced, deadline-driven office.<br><br>Key Responsibilities<br><br>Bookkeeping & Accounting<br><br>Perform full-cycle bookkeeping for multiple client accounts<br><br>Handle accounts payable, accounts receivable, billing, and collections<br><br>Reconcile bank, credit card, and loan accounts monthly<br><br>Maintain and review general ledger accounts<br><br>Prepare monthly, quarterly, and year-end financial statements<br><br>Assist with month-end and year-end close processes<br><br>Ensure accurate data entry, account coding, and documentation<br><br>Tax Preparation Support<br><br>Assist with basic individual and small business tax preparation using Drake Tax Software<br><br>Organize and review client tax documents<br><br>Input tax data accurately and efficiently<br><br>Support CPA and tax professionals during tax season<br><br>Help with extensions, estimated payments, and related filings as needed<br><br>Client & Office Support<br><br>Communicate directly with clients regarding bookkeeping and tax-related questions<br><br>Assist with onboarding new bookkeeping clients<br><br>Maintain organized digital and physical client files<br><br>Support compliance with firm policies and accounting best practices<br><br>Qualifications<br><br>3–5+ years of Full Charge Bookkeeping experience, preferably in a CPA or tax firm<br><br>Hands-on experience with QuickBooks Online and/or QuickBooks Desktop<br><br>Basic tax preparation experience required<br><br>Experience using Drake Tax Software strongly preferred<br><br>Solid understanding of GAAP and general accounting principles<br><br>Strong attention to detail and organizational skills<br><br>Ability to manage multiple clients and deadlines<br><br>Professional communication skills and client-service mindset<br><br>Education & Certifications<br><br>Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred<br><br>Bookkeeping or accounting certifications a plus (but not required)
<ul><li>Proven experience as an Executive Assistant or in a senior administrative support role.</li><li>Strong written and verbal communication skills.</li><li>Advanced proficiency with office software, calendaring platforms, and workflow automation tools.</li><li>Exceptional organization, time management, and problem-solving abilities.</li><li>Ability to thrive in a fast-paced and dynamic environment.</li><li>Professional demeanor and customer service mindset.</li><li>High degree of discretion, integrity, and reliability.</li><li>Associate's or bachelor’s degree preferred.</li></ul><p><br></p>
