We are looking for an Accounts Receivable Specialist to join an insurance-focused team in Dallas, Texas on a Contract basis. This opportunity is well suited for someone who is comfortable handling payment activity, resolving account issues, and keeping receivables records accurate in a deadline-driven environment. The role will support day-to-day receivables operations while helping address outstanding balances, cleanup efforts, and reporting needs.<br><br>Responsibilities:<br>• Process incoming payments and ensure funds are recorded and matched to the appropriate customer accounts with a high level of accuracy.<br>• Perform account reconciliations, identify variances, and research unapplied or mismatched cash transactions to bring balances into alignment.<br>• Review overdue receivables, examine aging items, and assist with collection follow-up to help reduce outstanding balances.<br>• Maintain organized records for cash receipts, payment postings, adjustments, and related account activity for audit and reporting purposes.<br>• Prepare receivables summaries and provide support for month-end close activities, including tracking trends and open items.<br>• Adhere to established accounting procedures and workflow expectations to ensure timely and consistent processing.<br>• Contribute to project-based accounts receivable initiatives such as backlog reduction, cleanup assignments, and reconciliation of aged balances.<br>• Investigate payment exceptions including short payments, overpayments, and unresolved cash activity, then coordinate resolution as needed.
We are looking for an Accounts Receivable Specialist to join our team in Dallas, Texas. This position supports the full receivables cycle by applying payments, preparing invoices, reviewing customer credit information, and helping maintain accurate account records. The ideal candidate brings strong attention to detail, sound judgment when handling customer accounts, and the ability to manage deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Record and reconcile daily incoming payments received through checks, customer remittances, and credit card transactions, and investigate discrepancies when needed.<br>• Review customer credit documentation, verify references, and establish new account and credit line records in company platforms.<br>• Create and maintain customer master data, including billing profiles and ship-to details, to support accurate order processing.<br>• Track customer payment terms and approved credit limits, escalating concerns or exceptions as appropriate.<br>• Prepare and issue customer invoices across recurring billing schedules, including daily, weekly, semi-monthly, and monthly cycles.<br>• Audit freight-related charges and ensure shipping costs are properly attached to customer orders and billed correctly.<br>• Manage resale and tax-exemption documentation, keeping certificates current and aligned with account records.<br>• Process and approve customer credit card payments in accordance with company procedures.<br>• Conduct routine collections outreach on past-due accounts and document account activity, payment commitments, and follow-up actions.<br>• Generate and distribute monthly accounts receivable statements to customers in a timely manner.
<p>We are seeking a motivated <strong>Accounts Receivable Specialist</strong> to join a growing finance team. The ideal candidate will have experience managing customer accounts, processing payments, reconciling accounts, and supporting collections while maintaining excellent customer service.</p>
<p>We are seeking a detail-oriented <strong>Medical Collections Representative</strong> to manage a high volume of medical insurance denials and follow up with payers to secure timely reimbursement. This role is responsible for researching denied claims, resolving billing issues, appealing denials, and working directly with insurance companies to ensure accurate and prompt payment. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, analyze, and work a high volume of denied medical claims from commercial, government, and managed care payers. Based on general knowledge.</li><li>Contact insurance companies by phone, portal, or written correspondence to resolve claim denials, underpayments, and payment delays. Based on general knowledge.</li><li>Investigate denial reasons and determine appropriate corrective action, including rebilling, resubmission, and appeal preparation. Based on general knowledge.</li><li>Prepare and submit timely, accurate appeals with all required supporting documentation. Based on general knowledge.</li><li>Verify claim status, eligibility, authorization, coding, and billing accuracy to identify root causes of denials. Based on general knowledge.</li><li>Work closely with billing, coding, payment posting, and revenue cycle teams to resolve account issues and prevent future denials. Based on general knowledge.</li><li>Document all account activity, follow-up efforts, and resolution details in the billing system. Based on general knowledge.</li><li>Maintain productivity and quality standards while managing aging accounts receivable and prioritizing high-dollar or timely filing accounts. Based on general knowledge.</li><li>Identify denial trends and escalate recurring payer issues to leadership as needed. Based on general knowledge.</li><li>Ensure compliance with HIPAA, payer regulations, and internal policies when handling patient and claim information. Based on general knowledge.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical AR Collections Representative</strong> to manage a high volume of medical insurance denials and follow up with payers to secure timely reimbursement. This role is responsible for researching denied claims, resolving billing issues, appealing denials, and working directly with insurance companies to ensure accurate and prompt payment. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, analyze, and work a high volume of denied medical claims from commercial, government, and managed care payers. Based on general knowledge.</li><li>Contact insurance companies by phone, portal, or written correspondence to resolve claim denials, underpayments, and payment delays. Based on general knowledge.</li><li>Investigate denial reasons and determine appropriate corrective action, including rebilling, resubmission, and appeal preparation. Based on general knowledge.</li><li>Prepare and submit timely, accurate appeals with all required supporting documentation. Based on general knowledge.</li><li>Verify claim status, eligibility, authorization, coding, and billing accuracy to identify root causes of denials. Based on general knowledge.</li><li>Work closely with billing, coding, payment posting, and revenue cycle teams to resolve account issues and prevent future denials. Based on general knowledge.</li><li>Document all account activity, follow-up efforts, and resolution details in the billing system. Based on general knowledge.</li><li>Maintain productivity and quality standards while managing aging accounts receivable and prioritizing high-dollar or timely filing accounts. Based on general knowledge.</li><li>Identify denial trends and escalate recurring payer issues to leadership as needed. Based on general knowledge.</li><li>Ensure compliance with HIPAA, payer regulations, and internal policies when handling patient and claim information. Based on general knowledge.</li></ul><p><br></p>
<p>We are looking for an AR Specialist to join a service-focused organization in Irving, Texas. This role supports day-to-day receivables operations by ensuring incoming payments are recorded correctly, account activity is reconciled, and billing issues are resolved efficiently. The ideal candidate brings strong attention to detail, sound financial judgment, and the ability to manage multiple priorities in a fast-paced accounting environment.</p><p><br></p><p>Responsibilities:</p><p>• Apply incoming customer payments accurately and promptly across cash, check, wire, e-check, and credit card transactions while confirming proper approval and documentation.</p><p>• Prepare and maintain employee receivable billings, then review balances regularly to complete monthly reconciliations.</p><p>• Record customer-related charges, credit card chargebacks, and manually processed PayPal activity in the general ledger with a high degree of accuracy.</p><p>• Research and manage customer credit card disputes, working toward timely resolution and clear account status updates.</p><p>• Maintain manual PayPal reporting and distribute relevant information to internal teams such as shipping and customer records.</p><p>• Support payment application reviews, account adjustments, and receivables analysis to improve accuracy and streamline processes.</p><p>• Perform account reconciliations and contribute to month-end close activities to ensure complete and reliable financial records.</p><p>• Escalate receivables concerns or exceptions to management when issues require additional review or decision-making.</p><p>• Identify opportunities to enhance accounts receivable workflows and contribute to ongoing process improvements within the function.</p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team in Dallas, Texas. This role is responsible for managing incoming payments, maintaining accurate financial records, and supporting the overall accounts receivable process. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience working in a fast-paced accounting environment.</p>
We are looking for a Legal Billing Specialist to join a law firm team in Dallas, Texas on a contract basis with the potential for a permanent position. This position focuses on accurate invoice preparation, prebill coordination, and compliance with client and insurance billing standards. The role partners closely with legal professionals and internal teams to keep billing cycles on schedule, resolve submission issues, and support efficient month-end processing.<br><br>Responsibilities:<br>• Examine time entries submitted by legal staff and adjust billing details to align with client-specific invoicing rules.<br>• Create monthly prebills, route them for attorney review, and incorporate approved updates before final invoicing.<br>• Apply billing edits carefully so revised charges, narratives, and supporting details are reflected correctly on client statements.<br>• Confirm that each invoice meets required formatting, documentation, and compliance standards established by clients and insurance carriers.<br>• Submit completed bills through electronic billing platforms within required deadlines and track transmission status through completion.<br>• Investigate rejected, reduced, or disputed invoices and coordinate follow-up actions to secure prompt resolution.<br>• Maintain organized billing documentation and support accurate completion of month-end billing activities and related records.<br>• Work with attorneys and cross-functional partners to address discrepancies, answer billing questions, and improve workflow efficiency.
We are looking for a detail-oriented Legal Billing Specialist to support client invoicing operations in Dallas, Texas. This position plays a key role in preparing accurate bills, maintaining compliance with client agreements, and coordinating with attorneys and finance teams to keep billing cycles on track. The ideal candidate brings strong law firm billing experience, sound judgment, and the ability to manage complex requirements in a deadline-driven environment.<br><br>Responsibilities:<br>• Interpret client engagement terms and establish billing records that reflect approved fee structures and invoicing instructions.<br>• Administer alternative billing arrangements, expense charges, and retainer or trust activity to ensure accounts are handled accurately.<br>• Process electronic invoices and maintain related submissions such as rate updates, budgets, and dispute responses across multiple e-billing portals.<br>• Coordinate the full pre-bill workflow, including distribution, status monitoring, and follow-up with timekeepers to support timely completion.<br>• Prepare, revise, and finalize invoices while applying approved adjustments, credits, and write-offs in accordance with firm procedures.<br>• Monitor billing activity for adherence to outside counsel guidelines and internal standards, escalating issues when clarification is needed.<br>• Work closely with attorneys, accounting staff, and leadership to investigate billing questions, resolve discrepancies, and assist with client or audit requests.
We are looking for an Accounts Receivable Analyst to support revenue management activities for a legal organization in Dallas, Texas. This position focuses on reviewing client accounts, applying payments accurately, and helping reduce outstanding balances through consistent follow-up and analysis. The role partners with attorneys, clients, and accounting colleagues to address billing questions, resolve payment variances, and maintain healthy accounts receivable performance.<br><br>Responsibilities:<br>• Oversee a designated group of receivable accounts, review aging activity, and prioritize follow-up on open balances.<br>• Contact clients regarding overdue invoices, issue collection communications, and document all outreach and responses.<br>• Work closely with attorneys and internal accounting teams to clarify account status, address payment questions, and support resolution of unpaid matters.<br>• Arrange payment plans when appropriate, monitor adherence to agreed terms, and escalate concerns when commitments are not met.<br>• Apply incoming funds from checks, wires, electronic transfers, and other payment methods with a high level of accuracy.<br>• Investigate account irregularities such as short pays, overpayments, duplicate remittances, and unapplied cash, then take corrective action.<br>• Reconcile payment discrepancies by coordinating with internal stakeholders and external contacts to ensure account accuracy.<br>• Produce reports on receivables and collection efforts, identify patterns in account activity, and assist with audits or special revenue-related assignments.<br>• Maintain complete account records and provide additional support across accounts receivable and revenue operations as needed.
<p>We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join a growing finance team. The ideal candidate will have experience processing high-volume invoices, maintaining vendor relationships, and ensuring timely and accurate payments. This is a great opportunity for someone who enjoys working in a fast-paced environment and takes pride in accuracy.</p><p><br></p><p><br></p>
We are looking for an Accounts Payable Specialist to join a retail organization in Southlake, Texas on a contract-to-permanent basis. This position supports high-volume payables operations and requires strong accuracy, organization, and follow-through in a fast-paced environment. The role will handle invoice processing, payment coordination, reconciliations, and vendor support while working closely with weekly deadlines.<br><br>Responsibilities:<br>• Process a steady volume of vendor invoices each week through manual entry while maintaining accuracy and proper documentation.<br>• Manage invoice and payment data received through Excel-based integrations for multiple vendors, adapting to different file formats and submission processes.<br>• Prepare and process weekly mileage reimbursement transactions and direct sales vendor payments using spreadsheet uploads and established controls.<br>• Execute recurring weekly payment cycles, including check and electronic disbursement runs, with particular attention to critical processing deadlines.<br>• Reconcile vendor records and accounts payable balances to identify discrepancies, resolve issues, and support accurate financial reporting.<br>• Maintain vendor master data, ensuring records are current, complete, and aligned with internal procedures.<br>• Review and follow up on outstanding checks, researching open items and coordinating appropriate resolution.<br>• Collaborate with internal stakeholders to ensure payment activities are completed on time and in accordance with company requirements.
We are looking for an Accounts Payable Specialist to join a wholesale distribution organization in Fort Worth, Texas on a contract basis with the potential for a permanent role. This position supports timely and accurate payment operations by reviewing invoices, resolving discrepancies, and maintaining strong coordination with internal teams and suppliers. The ideal candidate brings hands-on accounts payable experience, sound judgment with account coding, and a detail-focused approach to processing high-volume transactions.<br><br>Responsibilities:<br>• Examine supplier invoices for proper authorization, assign the appropriate expense and general ledger coding, and prepare documents for accurate processing.<br>• Manage electronic invoice exception activity and handle invoices received outside automated channels, ensuring receipt dates and supporting details are properly documented.<br>• Review supplier debit memos, enter approved invoices into the system, and carry out payment cycle activities including check and ACH processing.<br>• Complete three-way matching when required by comparing purchase orders, receipts, and invoices before releasing items for payment.<br>• Partner with product, warehouse, and other internal teams to gather missing information and resolve invoices that cannot be processed as submitted.<br>• Reconcile supplier statements, respond to audit-related requests, and escalate discrepancies to the appropriate stakeholders for correction.<br>• Monitor invoice postings for general ledger accuracy and help maintain reliable financial records within the accounts payable function.<br>• Provide additional support to accounts payable leadership through cross-training, special assignments, and timely communication of unusual transaction activity.
We are looking for an Accounts Payable Specialist to join a growing team in Irving, Texas. This position plays an important role in keeping vendor payments accurate, timely, and well-documented across multiple business entities. The ideal candidate brings strong accounts payable experience, sound judgment, and the ability to stay organized while managing a high volume of transactions in a fast-paced environment.<br><br>Responsibilities:<br>• Review, validate, and enter a large volume of vendor invoices for multiple entities, ensuring accurate account coding and complete approval support.<br>• Handle end-to-end accounts payable activities, including invoice intake, purchase order matching, receipt verification, and payment processing.<br>• Maintain vendor records by updating account details, collecting tax documentation, and tracking information needed for year-end reporting.<br>• Coordinate weekly disbursement cycles across approved payment methods while following established financial controls and company policies.<br>• Work closely with business leaders and field teams to research and resolve billing discrepancies, delayed approvals, and supplier concerns.<br>• Reconcile accounts payable records to the general ledger and assist with closing tasks at the end of each month.<br>• Monitor open payables and follow up on overdue items to help maintain strong vendor relationships and accurate aging reports.<br>• Support the rollout and continuous improvement of accounts payable automation tools and help streamline workflows as new entities are added.<br>• Prepare documentation for audit requests and contribute to process improvements, integration efforts, and other assigned projects.
We are looking for an Accounts Payable Specialist to support expense administration and corporate card operations for a growing team in Irving, Texas. This contract opportunity with permanent potential focuses on managing employee reimbursements, overseeing card activity, and helping maintain accurate financial records through careful review and reconciliation. The person in this role will work closely with Accounts Payable, Accounting, financial institutions, and employees to promote compliance with company policies and resolve payment-related issues efficiently.<br><br>Responsibilities:<br>• Manage the day-to-day administration of the corporate credit card program, including account setup, maintenance, updates, and closures.<br>• Review card activity and employee expense submissions to identify policy exceptions, duplicate charges, missing documentation, or suspicious transactions.<br>• Reconcile monthly card statements and related accounts, researching discrepancies and coordinating resolution with internal teams or banking partners.<br>• Process employee reimbursement requests by validating receipts, approvals, account coding, and adherence to travel and expense guidelines.<br>• Maintain organized and accurate records for cardholders, spending limits, account details, and reimbursement activity.<br>• Respond to employee questions regarding expense reports, card disputes, declined transactions, and lost or stolen cards.<br>• Prepare reporting on spending patterns, open items, and compliance trends to support financial oversight and decision-making.<br>• Partner with Accounts Payable and Accounting to ensure timely payments through appropriate methods, including ACH and check runs, while supporting accurate invoice and expense coding.<br>• Provide documentation and transaction support for internal and external audit requests while helping uphold accounting standards and company policies.
We are looking for an Accounts Payable Specialist to support day-to-day invoice and payment activities for a contract opportunity based in Coppell, Texas. This position plays an important role in keeping vendor payments accurate, organized, and on schedule while partnering with internal teams and external suppliers. The ideal candidate brings solid accounts payable experience, strong attention to detail, and the ability to manage multiple priorities in a deadline-driven environment.<br><br>Responsibilities:<br>• Review incoming invoices for completeness, accuracy, correct account coding, and required approvals before processing<br>• Administer vendor payments through methods such as ACH and check runs while ensuring deadlines are consistently met<br>• Compare vendor statements against internal records and investigate billing differences or payment issues to resolution<br>• Maintain organized accounts payable files, supporting documentation, and up-to-date vendor information for audit readiness<br>• Contribute to month-end and year-end close activities by preparing reconciliations and assisting with payable-related reporting<br>• Respond promptly to questions from vendors and internal departments regarding invoice status, payment timing, and account issues<br>• Apply company financial controls and accounting guidelines throughout the payable cycle to support compliance and accuracy
<p>We are looking for an Accounts Payable Specialist to join a team in Fort Worth, in a contract-to-permanent capacity. This position is well suited for someone who enjoys accurate financial processing, staying organized in a fast-moving environment, and supporting day-to-day payables operations. The ideal candidate will bring practical experience with invoice handling, payment processing, Excel reportings, and coding transactions while maintaining strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Review vendor invoices for accuracy, completeness, and proper approval before entering them into the accounting system.</p><p>• Assign correct general ledger codes and ensure expenses are recorded to the appropriate accounts.</p><p>• Process invoice batches in a timely manner to support consistent payment schedules and strong vendor relationships.</p><p>• Prepare and execute electronic payments, including ACH transactions, in accordance with internal controls.</p><p>• Coordinate routine check runs and verify payment details prior to release.</p><p>• Research and resolve invoice discrepancies, payment questions, and other accounts payable issues with internal teams and vendors.</p><p>• Maintain organized records of payable transactions and supporting documentation for audit and reporting purposes.</p><p>• Assist with updates to accounts payable procedures or workflows as needed, including changes tied to internal systems or processes.</p>
<p>We are looking for an Accounts Payable Specialist to immediately join a great organization in Mansfield, Texas on a contract to permanent basis! This role is ideal for someone who brings strong invoice processing experience, attention to detail, and the ability to manage vendor payments accurately in a fast-paced environment. The position will support day-to-day accounts payable operations, expense review, account reconciliation, and reporting while maintaining confidentiality and organized financial records.</p><p><br></p><p>Responsibilities:</p><p>• Review invoices and expense documentation for accuracy, assign the correct general ledger accounts and cost centers, and prepare items for timely payment processing.</p><p>• Complete three-way matching by comparing purchase orders, receiving records, and invoices to confirm valid charges before releasing payments to vendors.</p><p>• Reconcile accounts payable activity by comparing transaction entries with system-generated reports and resolving any balance differences.</p><p>• Investigate and resolve discrepancies related to purchase orders, contracts, invoices, payments, and supporting documentation in coordination with internal teams and vendors.</p><p>• Reconcile vendor statements on a regular basis to confirm account accuracy and address outstanding items promptly.</p><p>• Audit employee credit card submissions and reimbursement requests against company policy and process approved expenses for payment.</p><p>• Manage debit-based disbursements, oversee recurring payment obligations such as leases, and maintain accurate payment schedules for routine transactions.</p><p>• Calculate applicable sales and use tax on invoiced goods and services, produce requested data reports, and respond to departmental questions regarding expenses.</p><p>• Maintain orderly filing and record retention practices for accounts payable documentation while safeguarding confidential financial information and updating procedural knowledge as needed.</p>
We are looking for an Accounts Payable Specialist to support accurate and efficient payment operations for a fast-paced organization in Dallas, Texas. This position plays a key role in reviewing invoices, maintaining financial records, and ensuring vendors and internal stakeholders receive timely support. The ideal candidate brings strong attention to detail, experience working with Yardi, and the ability to manage multiple priorities while meeting recurring deadlines.<br><br>Responsibilities:<br>• Enter and process vendor invoices with accurate general ledger assignments across accounting and property-related systems.<br>• Examine invoice submissions for completeness and correctness, including vendor information, dates, amounts, supporting records, and property details.<br>• Match invoices to purchase orders and service documentation to confirm charges before approval.<br>• Coordinate recurring payment cycles and issue vendor disbursements on a weekly schedule.<br>• Address questions from vendors, subcontractors, and internal teams regarding payment timing, balances, and outstanding items.<br>• Investigate billing discrepancies and collaborate with relevant parties to resolve exceptions efficiently.<br>• Review employee expense submissions for compliance, accuracy, and proper documentation before approval.<br>• Maintain organized vendor tax records, including current W-9 forms and accurate 1099-related information, and support year-end reporting activities.
We are looking for a Billing Rate Analyst to support billing accuracy and fee arrangement management for a legal organization in Dallas, Texas. This role focuses on maintaining rate information, reviewing special pricing terms, and partnering with legal and finance teams to keep billing records current and compliant. The ideal candidate brings strong analytical ability, attention to detail, and the judgment to manage sensitive financial information in a fast-paced environment.<br><br>Responsibilities:<br>• Maintain accurate billing rate records for clients, matters, and timekeepers, including negotiated pricing terms and key effective periods.<br>• Review non-standard fee arrangements, track exceptions, and coordinate approved updates to ensure billing data remains current.<br>• Process rate adjustments for timekeepers and assist with recalculating unbilled work when pricing changes affect open time entries.<br>• Contribute to annual and ad hoc rate review cycles by validating data, preparing supporting information, and helping implement approved revisions.<br>• Analyze billing rate variances and exception scenarios, then prepare reports that support decision-making and operational follow-through.<br>• Respond to questions regarding billing rates and communicate updates clearly to attorneys, billing personnel, and administrative stakeholders.<br>• Partner with finance and operations teams to strengthen billing workflows, support special assignments, and promote adherence to internal policies.<br>• Use billing and financial systems, including Aderant or comparable platforms, to enter updates and monitor the accuracy of rate-related information.
We are looking for an experienced Accounts Receivable/Credit Specialist to join a manufacturing organization in Irving, Texas. This position plays a central role in maintaining accurate receivables, supporting timely collections, and ensuring customer accounts are handled with precision. The ideal candidate brings strong business-to-business AR knowledge, sound judgment in resolving account issues, and the ability to work effectively with both customers and internal partners in a fast-paced setting.<br><br>Responsibilities:<br>• Apply incoming customer payments from multiple channels, including electronic transactions, checks, and lockbox activity, while ensuring receipts are recorded accurately and on time.<br>• Process account-related transactions such as credits, deductions, chargebacks, and other adjustments in accordance with company procedures.<br>• Review customer balances regularly, reconcile account activity, and investigate variances to correct posting errors or outstanding discrepancies.<br>• Prepare and evaluate receivables aging information, follow up on overdue balances, and raise collection concerns when further action is needed.<br>• Build productive relationships with customers to support prompt payment and improve overall account performance.<br>• Oversee daily lockbox activity and confirm that all remittances are matched and posted to the appropriate customer accounts.<br>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.<br>• Partner with departments such as Sales and Customer Service to research and resolve billing, payment, and account-related issues.
We are looking for an experienced Accounts Receivable Specialist to join our team in Plano, Texas. <br> Accounts Receivable Specialist - Cash Application (HYBRID) <br> Work From Home on FRIDAYS! <br> Seeking a top notch AR detail oriented <br> Accounts Receivable Specialist - Cash Application (Retail Manufacturing) <br> Join our dynamic team in Plano, TX 75093, where you’ll thrive in a fast-paced, rewarding environment with amazing benefits and the flexibility to work from home on Fridays! We’re seeking a passionate detail oriented with cash application experience, 3+ years in accounts receivable. bonus points for manufacturing or distribution backgrounds. This is a direct hire opportunity to make an impact with a top-tier company. Apply now to take your career to the next level! <br> Big Box Retail and Portal experience preferred. <br> Joe.Faradie at roberthalf com - please send resumes to joe
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a Contract position based in Plano, Texas. This role focuses on recovering outstanding balances, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and accurate documentation. The ideal candidate brings experience handling both commercial and consumer accounts while working effectively in a fast-paced billing and collections environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances through phone, email, and written communication.<br>• Review delinquent accounts, research payment issues, and take appropriate action to secure timely resolution.<br>• Maintain detailed records of collection activity, customer conversations, and payment commitments within internal systems.<br>• Work closely with billing and credit teams to investigate disputes, clarify account status, and resolve outstanding issues.<br>• Monitor aging reports and prioritize accounts that require immediate follow-up or escalation.<br>• Negotiate payment arrangements when appropriate while ensuring compliance with company policies and procedures.<br>• Support updates to collection workflows or system-related processes as needed within the department.
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. In this role, you will handle account collections with attention to detail and efficiency, ensuring compliance with industry standards and company policies. This is an excellent opportunity for individuals with a strong background in commercial and consumer collections to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Negotiate and establish payment plans, settlements, and other arrangements within established guidelines.<br>• Analyze account details to develop effective strategies for recovering outstanding balances.<br>• Escalate complex or high-risk accounts to senior team members or management for further action.<br>• Achieve or exceed monthly goals related to collections, call volume, and quality standards.<br>• Ensure all collection efforts align with company policies and regulatory requirements.<br>• Address customer disputes, hardship requests, and complaints in a detail-oriented and empathetic manner.<br>• Collaborate with internal teams, including customer service, legal, and credit departments, to resolve account issues.<br>• Maintain accurate and up-to-date records of all collection activities in the system.<br>• Provide recommendations for process improvements to enhance collection efficiency.
<p><strong>Your responsibilities in this role</strong></p><p>· Handle inbound and outbound collections calls</p><p>· Lead all billing and reporting activities according to deadlines</p><p>· Handle all vendor inquiries</p><p>· Maintain and update customer files to ensure data integrity</p><p>· Call on all past due amounts and record all results in the system</p><p>· Record all customer payments to the correct reports</p>