We are looking for an experienced Infrastructure Manager to join our team in Pittsburgh, Pennsylvania. This position involves a blend of leadership and hands-on technical responsibilities, focusing on the design, implementation, and maintenance of IT and Operational Technology (OT) infrastructure. As a Long-term Contract role, this is an excellent opportunity for professionals dedicated to ensuring the reliability, security, and performance of organizational technology systems.<br><br>Responsibilities:<br>• Lead the design, installation, and upkeep of servers, networks, and technology systems to ensure optimal performance.<br>• Manage and mentor a team of technical professionals, including system administrators and support staff.<br>• Collaborate with cybersecurity teams to implement best practices and enhance the security of IT and OT systems.<br>• Coordinate with external vendors to procure and manage IT and OT resources effectively.<br>• Monitor infrastructure systems, troubleshoot issues, and ensure high availability for business and operational functions.<br>• Oversee the integration and secure communication between IT and OT environments.<br>• Develop and enforce policies, standards, and procedures for infrastructure management across all domains.<br>• Respond to infrastructure incidents and conduct thorough root cause analyses to prevent future occurrences.<br>• Ensure compliance with relevant industry regulations and standards for IT and OT systems.<br>• Optimize system performance and reliability by planning and managing infrastructure lifecycles.
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a key part in ensuring a secure and well-organized testing environment for candidates. This is a long-term contract position, offering part-time hours with a flexible schedule, including availability on Saturdays and occasional evenings.<br><br>Responsibilities:<br>• Greet examinees, verify identification, and ensure everyone feels welcomed and supported.<br>• Conduct security checks, including the use of wands, to maintain a safe and compliant testing environment.<br>• Monitor candidates throughout the testing process to ensure a fair and uninterrupted experience.<br>• Address and resolve candidate concerns promptly and courteously.<br>• Safeguard testing materials and ensure the integrity of the test center at all times.<br>• Prepare detailed reports to document any incidents or issues that arise during testing.<br>• Perform administrative tasks such as scanning documents and maintaining candidate records.<br>• Maintain and troubleshoot computer systems and equipment within the test center.<br>• Escort candidates to and from the testing room as required, ensuring smooth operations.<br>• Represent the organization’s values by delivering exceptional customer service.
We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment.<br><br>Responsibilities:<br>• Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration.<br>• Manage user accounts in Active Directory and Office 365, maintaining security and accessibility.<br>• Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely.<br>• Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges.<br>• Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.