<p>Our client in Pittsburgh, PA is hiring for an Associate Director of Annual Giving. The position is responsible for planning, executing, and leading all aspects of the organization’s annual fundraising efforts. This role focuses on achieving annual fundraising and donor participation goals by implementing innovative strategies to expand donor support from alumni and a diverse group of supporters including faculty/staff, parents, athletics, neighbors, and vendors. This is a full-time contract-to-hire position, starting fully on-site with the potential for a hybrid arrangement in the future. Pay is $23-27/hour. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve annual goals for unrestricted giving and participation in annual giving programs.</li><li>Develop and execute a strategic donor acquisition plan to grow the annual giving donor base and increase leadership-level support.</li><li>Demonstrate a strong understanding of annual giving cycles, segmentation strategies, and donor analytics.</li><li>Develop, monitor, and manage the annual giving calendar, including appeals, events, and budget oversight.</li><li>Collaborate with leadership to set annual goals and regularly track fundraising metrics and projections.</li><li>Utilize donor database and communication tools to set benchmarks and create data-driven strategies.</li><li>Plan and manage fundraising programs including annual fund, student engagement, crowdfunding initiatives, and reunion giving.</li><li>Create and implement marketing plans and fundraising materials such as letters, emails, newsletters, proposals, and presentations.</li><li>Serve as the creative lead for annual giving campaigns, appeals, and follow-up strategies.</li><li>Contribute to prospect identification, donor cultivation, and stewardship efforts, including attending alumni and donor events.</li><li>Manage a portfolio of prospects, qualifying and soliciting annual and potential major donors.</li></ul><p><br></p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
