<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
We are looking for a results-driven Managing Director to oversee and expand our delivery sales operations in Pittsburgh, Pennsylvania. This role will involve leading a dynamic team of Sales Directors, ensuring performance goals are met, and maintaining high standards in client partnerships. The ideal candidate will thrive in a hybrid work environment while driving the company’s growth and operational excellence.<br><br>Responsibilities:<br>• Develop, monitor, and report on key performance metrics to ensure team success.<br>• Lead and mentor a team of American Sales Directors, preparing for global expansion.<br>• Drive monthly and annual gross margin targets, while analyzing past performance to exceed future goals.<br>• Oversee staffing solutions in industries such as IT and engineering, ensuring client satisfaction with top-tier service.<br>• Build and maintain strong relationships with clients, acting as a trusted advisor and performance leader.<br>• Foster a culture of accountability, work ethic, and excellence within the team.<br>• Collaborate on strategic initiatives to support the company’s international growth.<br>• Ensure seamless communication and coordination between internal teams and external stakeholders.
<p>We are looking for a skilled Property Accountant to manage the financial operations and reporting for multiple real estate entities in Monroeville, Pennsylvania. This role involves ensuring accurate income accounting, preparing financial statements, assisting with tax-related tasks, and supporting real estate owners with their financial needs. The ideal candidate will have a strong analytical mindset and a commitment to maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Maintain detailed financial records for assigned properties, including reviewing income statements, reconciling accounts, and identifying errors or items requiring capitalization.</p><p>• Prepare monthly, quarterly, and annual financial statements tailored to client needs, while monitoring reports for unusual trends or discrepancies.</p><p>• Develop and submit budgets to relevant stakeholders, ensuring proper documentation and analyzing spending patterns to address over/under expenditures.</p><p>• Collaborate with external auditors by preparing year-end work papers to minimize audit adjustments and ensure compliance with organizational requirements.</p><p>• Assist in preparing year-end documentation for external tax preparers and support real estate owners with personal tax returns and quarterly estimates.</p><p>• Work closely with asset managers to maximize rental income for organization-supported units.</p><p>• Analyze property portfolios to identify decreases in income or increases in expenses, providing actionable recommendations to improve profitability.</p><p>• Attend board meetings for nonprofit organizations as needed to explain financial reports and address inquiries.</p><p>• Provide data for real estate tax appeals, property sales, and acquisitions, ensuring accuracy and compliance.</p><p>• Handle special projects and additional duties related to financial accounting and reporting as required.</p>
