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8 results for Learning And Development Manager in Pittsburgh, PA

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-09-04T12:08:38Z

Senior Human Resources (HR) Generalist

Latrobe, PA
onsite
Temporary / Contract
35.15 - 40.70 USD / Hourly
Our client in Latrobe, PA is looking for an HR Generalist to provide hands-on support to a busy HR team during a transitional time. This contract opportunity offers the chance to step into a visible role supporting employee relations, HR administration, and day-to-day operations at a growing manufacturing organization. Location: Latrobe, PASchedule: Full-time, On-siteDuration: Up to 6 months (Contract), possibility for extension or conversionPay Rate: $32-$37/hourHours: Full-time hours with a flexible schedule, generally between 8:00 AM and 4:30 PMAttire: Business casual Parking: Dedicated on-site lot Responsibilities:Support HR management and operations with day-to-day employee relations mattersMaintain and organize employee training records and related documentationPartner with managers and supervisors to address employee questions and HR concernsAssist with HR programs, policies, and employee communicationsSupport onboarding, employee documentation, and general HR administrationCollaborate with the HR team to ensure smooth department operations during a leave of absenceProvide hands-on support across a variety of HR functions as business needs arise
2026-09-04T12:08:38Z

Cost Accounting Manager

Mcmurray, PA
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are looking for an experienced Cost Accounting Manager to support construction operations. In this role, you will guide project cost reporting, budgeting, forecasting, and financial analysis to help leadership make informed business decisions. This position requires a strong grasp of construction accounting practices, sound judgment, and the ability to work effectively with both finance and project teams in a deadline-driven environment. Responsibilities:• Direct project cost tracking across multiple jobs, reviewing budgets, committed spending, forecasts, and actual results to maintain accurate financial visibility.• Partner with project leaders and field teams to investigate cost variances, address discrepancies, and improve overall project financial performance.• Contribute to monthly close activities by preparing reconciliations, recording journal entries, and making necessary cost corrections for timely reporting.• Maintain work-in-progress reporting and evaluate job profitability to support accurate revenue and margin analysis.• Prepare recurring forecasts, budget updates, and financial summaries that highlight trends, exposures, and opportunities for management review.• Establish and maintain accounting procedures and internal controls related to job costing, project reporting, and financial compliance.• Coordinate documentation and reporting needed for audits, tax-related support, and adherence to contractual and regulatory requirements.• Provide leadership to job cost and accounting staff through training, day-to-day guidance, and performance support.• Work closely with operations, project management, and finance teams to strengthen reporting accuracy and identify process improvements.
2026-09-25T16:04:25Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-09-04T12:08:38Z

Sr. Accountant

Mc Murray, PA
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for an experienced Sr. Accountant to support accurate financial reporting and strengthen day-to-day accounting operations in the Canonsburg, Pennsylvania area. This role plays a central part in the close process, financial analysis, and cross-functional coordination while helping maintain reliable controls and reporting practices. The ideal candidate brings strong general ledger expertise, sound judgment, and the ability to manage detailed accounting work in a dynamic business environment. Responsibilities:• Oversee monthly and annual close activities to ensure financial records are completed accurately and on schedule.• Prepare, review, and post journal entries while maintaining the general ledger and completing balance sheet and bank reconciliations.• Generate core financial reports, including profit and loss statements, balance sheets, cash flow reporting, and related supporting schedules.• Track fixed assets, record depreciation, and report on capital spending to support accurate accounting for long-term investments.• Partner with accounts payable and accounts receivable functions to resolve discrepancies and reconcile transactional activity.• Support external audit readiness by organizing schedules, assembling documentation, and explaining account fluctuations and variances.• Contribute to financial systems initiatives by coordinating with internal teams and external partners on evaluation, setup, testing, and rollout activities.• Document accounting workflows, reporting structures, policies, and internal controls, and assist with data validation, user training, and process improvements.• Assist with budgeting, forecasting, KPI reporting, and management analysis to support operational planning and business decisions.
2026-09-18T16:53:40Z

Special Assets - Credit Officer

Greater Pittsburgh Area, PA
onsite
Permanent / Full Time
100000.00 - 150000.00 USD / Yearly
We are looking for an experienced credit specialist to support special assets and delinquent loan resolution activities for a financial institution. This position plays a key role in protecting portfolio quality by guiding collection strategies for residential mortgage and commercial credits, overseeing foreclosure-related matters, and helping ensure regulatory compliance. The role also partners closely with internal teams and legal counsel to address complex borrower situations and achieve practical recovery outcomes. Responsibilities: • Guide the administration and ongoing improvement of practices governing delinquent loan recovery, foreclosure activity, default resolution, and related collection operations. • Review and authorize collection strategies developed by team members, including repayment plans, workout structures, and other solutions for past-due borrowers. • Monitor reporting for active and recently resolved residential and commercial loans to maintain accurate records and support compliance with credit reporting standards. • Lead foreclosure actions for accounts with limited resolution options, ensuring documentation is complete and loan system information is updated correctly. • Coordinate with outside and internal legal partners on litigation and foreclosure matters, and represent the institution at hearings or proceedings when required. • Oversee real estate owned and foreclosed asset activity, including property inspections, upkeep coordination, and tracking of tax and insurance obligations. • Supervise collections staff, provide direction on daily priorities, and support strong performance across the function. • Work collaboratively with colleagues across the organization to advance departmental objectives and contribute to broader portfolio management goals. • Participate in ongoing development activities such as training sessions, meetings, and industry seminars, while taking on additional assignments as needed.
2026-09-10T16:38:40Z

Controller

Canonsburg, PA
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for a Controller to lead the accounting organization and ensure dependable, timely financial reporting for the business in Canonsburg, Pennsylvania. This position serves as a trusted finance leader, turning complex financial information into practical guidance for operational and strategic decisions. The role also drives process discipline, strengthens controls, and advances the use of systems and automation to improve the speed and quality of accounting activities. Responsibilities: • Direct day-to-day accounting activities across the general ledger, payables, receivables, payroll accounting, fixed assets, and cash oversight. • Lead monthly, quarterly, and annual close activities while identifying ways to streamline workflows and reduce manual effort. • Deliver complete and accurate financial statements and management reports that support informed business decisions. • Analyze financial results, explain variances, and communicate key trends clearly to leaders outside of finance. • Establish, monitor, and test internal control procedures to protect assets, reduce risk, and support proper segregation of duties. • Coordinate tax reporting and filing obligations at the federal, state, and local levels in partnership with external advisors when needed. • Collaborate on budgeting, forecasting, long-term planning, cash flow projections, and working capital performance. • Oversee accounting systems and related tools, improving automation, reconciliations, reporting, and data reliability, including the evaluation of AI-enabled capabilities. • Lead, mentor, and develop the accounting team through clear expectations, coaching, documentation, and cross-training that strengthens continuity.
2026-09-25T12:18:44Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-09-04T12:08:38Z