<p>The Student Accounts Team looking to hire a temporary resource to come in and assist the director on a contract basis. </p><p><br></p><p>This role is responsible for the invoicing and collections for all students. Primary responsibilities of the Student Accounts Team include: </p><p><br></p><p>1) Compiling accurate invoices to all students prior to the start of the upcoming semester. </p><p>2) Collaborate with the students to ensure timely payments are received or develop a payment plan if needed. </p><p>3) Holding students accountable to their financial obligations by enforcing financial holds, registration cancellation, or sending past due accounts to collections.</p><p><br></p><p><strong>GENERAL DUTIES: </strong></p><p><strong> </strong></p><p>· Oversees the operation of student financial services, billings, receivables, collections, and cashiering.</p><p>· Supervises and leads the Student Accounts team with continual education and development.</p><p>· Responsible for the maintaining of all tuition and fees rates and the related student billings prior to the start of each semester.</p><p>· Monitors student accounts in credit balance and initiating refunds.</p><p>· Responsible for ensuring key system updates and website information changes are performed in a timely and accurate manner, including changes to the University’s billing and refund tables as well as content for the website.</p><p>· Ensures that Student Accounts complies with all Federal, State, and university regulations related to the privacy of student information.</p><p>· Assist students and answers inquiries (via in person, phone and e-mail) with an emphasis on quality customer service.</p><p>· Communicates and collaborate with the Offices of Financial Aid, Registrar, Residence Life and other departments around campus to enhance students overall financial and academic success, realizing that your contribution aids in student retention.</p><p>· Compile and complete journal entries when appropriate.</p><p>· Participate in annual Welcome Days and new student orientation for undergraduate, graduate and ESL programs to help explain billing, tuition and housing.</p><p>· Assist with any requests from the external auditors during the annual audit of the University.</p><p>· Serve as a backup for various responsibilities related to other members of the Student Accounts team.</p><p>· Performs other duties as requested.</p>
<p>Our client a well known regional law firm is currently seeking an experienced Corporate Paralegal to support attorneys in a busy transactional practice. This role works closely with counsel on entity formation, financings, business transactions, succession planning, and sales, and offers exposure to a wide range of corporate and estate-related matters. Candidates should have 3-5 years of base experience in a transactional practice area. </p><p><br></p><p>Interested candidates with corporate/transactional legal experience should reach out directly to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p>
<p>We are looking for an experienced Payroll Manager to join an organization on a contract to hire basis in Pittsburgh, PA. In this contract role, you will oversee and optimize payroll processes while ensuring compliance and accuracy for faculty, staff, and student workers. This position offers an opportunity to lead a collaborative team and contribute to operational excellence within the payroll function.</p><p><br></p><p>Responsibilities:</p><p>• Manage comprehensive payroll operations for bi-weekly and monthly cycles, ensuring accuracy for all employees</p><p>• Lead and mentor a team of payroll professionals, fostering a positive and high-performing work environment.</p><p>• Ensure compliance with federal, state, and local tax regulations, as well as organizational policies and industry best practices.</p><p>• Oversee payroll reporting, audits, and reconciliations to maintain accurate records for internal and external use.</p><p>• Collaborate with HR, Finance, and IT teams to streamline payroll processes and address discrepancies.</p><p>• Evaluate and enhance payroll systems and software to improve efficiency and reliability.</p><p>• Provide training and guidance to university departments regarding payroll procedures and regulatory updates.</p><p>• Support compensation planning, budgeting efforts, and special payroll-related projects as needed.</p>
<p>We are looking for a highly skilled Human Resources (HR) Manager to join our team. This role is pivotal in overseeing HR functions, fostering employee relations, and ensuring seamless onboarding processes. The ideal candidate will demonstrate exceptional organizational and communication skills while thriving in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead comprehensive HR operations, including recruitment, onboarding, and employee relations.</p><p>• Develop and implement HR policies and procedures to align with organizational goals.</p><p>• Serve as a trusted advisor to management and employees on HR-related matters.</p><p>• Manage sensitive employee issues with discretion and professionalism.</p><p>• Coordinate employee training programs to support development and compliance.</p><p>• Oversee performance management processes and provide guidance to managers.</p><p>• Ensure compliance with labor laws and regulations.</p><p>• Collaborate with leadership to drive initiatives that enhance workplace culture.</p><p>• Maintain accurate HR records and generate reports to support decision-making.</p><p>• Analyze HR metrics to identify trends and opportunities for improvement.</p>
<p>Robert Half is hiring for a fully onsite Call Center Representative for a contract opportunity for up to 13 weeks in North Huntingdon/Irwin area. There is a possibility this could turn into a contract to hire opportunity, depending on the client. The hours for this position are M-F 8AM-4PM. Pay is based off of experience $15-$18 an hour. </p><p><br></p><p>Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.</p><p>Primary Responsibilities</p><p>• Customer service provided on phone, emails and / or chats</p><p>• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience</p><p>• Ability to learn and follow all customer service procedures and policies</p><p>• Utilize knowledge of tax types collected </p><p>• Utilize knowledge of municipalities and school districts for which the client collects taxes</p><p>• Ability to modify address changes and create new accounts in client’s applications</p><p>• Process credit card payments and / or ACH payments</p><p>• Ability to sufficiently memo the client’s applications</p><p>• Expand job knowledge and develop expertise to progress forward in job development</p><p><br></p><p>Secondary Responsibilities</p><p>• Demonstrated ability to listen and retain knowledge</p><p>• Ability to accurately and attentively complete detailed tasks</p><p>• Keep up to date regarding changes in daily responsibilities or job processes</p><p><br></p><p><br></p>
<p><strong><u>Senior Financial Partner (FP& A Manager/Sr. Financial Analyst)</u></strong></p><p><strong>Contract or Contract-to-Hire</strong></p><p>📍 <strong>Monroeville, PA</strong> (Hybrid/On-site as needed)</p><p>We’re partnering with a well-established organization in <strong>Monroeville, PA</strong> to identify a <strong>Lead / Principal Financial Analyst</strong> for a <strong>contract or contract-to-hire</strong> opportunity. This role is ideal for a seasoned finance professional who operates as a trusted advisor—someone who brings structure to complexity, influences decision-making, and drives financial clarity across the business.</p><p>This position sits at a <strong>senior individual contributor level</strong>, with significant visibility to leadership and ownership over key financial initiatives.</p><p><strong>What You’ll Lead</strong></p><p>In this role, you’ll go beyond standard reporting to deliver high-impact financial insights and strategic support:</p><ul><li>Own and drive budgeting, forecasting, and long-range planning processes</li><li>Partner closely with business leaders to support strategic and operational decisions</li><li>Lead complex financial modeling, scenario analysis, and business case development</li><li>Analyze performance trends, risks, and opportunities with a forward-looking mindset</li><li>Provide financial guidance on initiatives, investments, and process improvements</li><li>Support leadership with executive-ready reporting, insights, and recommendations</li><li>Serve as a subject matter expert for financial processes, tools, and best practices</li></ul><p><br></p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
We are looking for a skilled Project Manager to lead integration efforts during a bank acquisition in Canfield, Ohio. This role involves overseeing cross-functional workstreams across operations, risk, technology, finance, human resources, and branch networks. As this is a long-term contract position, the ideal candidate will bring extensive expertise in banking, strong leadership capabilities, and the ability to navigate complex regulatory environments.<br><br>Responsibilities:<br>• Develop and manage a comprehensive integration plan covering scope, milestones, dependencies, and critical paths.<br>• Coordinate readiness activities for key events such as regulatory deadlines, data migrations, and platform consolidations.<br>• Facilitate executive-level meetings and deliver concise updates to stakeholders regarding progress and challenges.<br>• Collaborate with compliance, risk, and audit teams to ensure adherence to regulatory standards.<br>• Work closely with IT teams on system conversions, data mapping, and reconciliation processes.<br>• Oversee operational strategies for branch conversions, customer onboarding, and product alignment.<br>• Implement enterprise-level change management plans, including stakeholder engagement and training programs.<br>• Monitor project budgets, vendor expenditures, and cost-related metrics to ensure financial goals are met.<br>• Produce detailed reports on KPIs, risks, and operational impacts for executive review.<br>• Track stabilization metrics post-conversion and address any issues requiring corrective actions.
<p>Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on 2/24/26 and a Pittsburgh Class on 2/25/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. </p><p><br></p><p>After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) ideally the first 3 weeks. Permanent schedule would be sometime between 9:30AM - 6PM (Monday - Friday). </p><p>o English speaking day shift: $16</p><p>o Bilingual speaking day shift: $18</p><p><br></p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures. </p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the clients computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
<p>We are looking for a detail-oriented HYBRID Accounts Payable Specialist to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering a hybrid work arrangement after initial onsite training. The role requires a strong background in accounts payable processes and the ability to adapt to month-end requirements or special tasks as needed.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices, ensuring accuracy in coding and account assignment.</p><p>• Manage payments through various methods, including Automated Clearing House (ACH) transactions and check runs.</p><p>• Utilize SAP to handle accounts payable tasks efficiently and maintain accurate records.</p><p>• Collaborate with team members to ensure timely completion of month-end closing procedures.</p><p>• Support the transition to hybrid work by maintaining productivity during both in-office and remote workdays.</p><p>• Monitor and resolve discrepancies in invoices or payment processes.</p><p>• Maintain compliance with organizational policies and procedures related to financial transactions.</p><p>• Provide assistance during audits by preparing and organizing necessary documentation.</p><p>• Communicate effectively with vendors to address payment inquiries and resolve issues.</p><p>• Continuously seek opportunities to improve accounts payable processes and workflow.</p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
