We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management.<br><br>Responsibilities:<br>• Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination.<br>• Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments.<br>• Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches.<br>• Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed.<br>• Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks.<br>• Assist the accounting department in gathering customer payment remittance details to support portfolio activities.<br>• Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service.<br>• Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments.<br>• Support the department manager in devising strategies for utilizing third-party collection agencies when necessary.<br>• Perform additional duties as assigned to meet departmental and organizational goals.
<p>Robert Half is seeking a talented <strong>Business Intelligence ETL Developer</strong> to join our team in Pittsburgh, Pennsylvania. This position supports the company’s data and business intelligence needs, ensuring stakeholders have the tools and information necessary for improved business processes. The successful candidate will play a critical role in the design, development, and implementation of robust data solutions within our enterprise data warehouse environment, while also offering ongoing technical support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Ensure <strong>data accuracy and availability</strong> by monitoring and supporting ETL processes from various data sources.</li><li>Develop a thorough understanding of <strong>current processes</strong> and identify key data dependencies.</li><li>Work collaboratively with team members to refine processes for improved <strong>data quality</strong> and <strong>system performance</strong>.</li><li>Manage the technical design, implementation, maintenance, and support of data warehouse systems.</li><li>Translate business needs into actionable designs, build solutions, and conduct testing.</li><li>Contribute to <strong>data design</strong>, database architecture, and the creation of scalable repositories.</li><li>Create and maintain technical documentation, including architecture diagrams, process flows, and prototypes.</li><li>Assist in testing new development tools and hardware/software upgrades.</li><li>Provide project progress updates to both teams and management.</li><li>Support the development of technical scopes and estimates for large, complex projects.</li><li>Collaborate with stakeholders to design <strong>end-to-end solutions</strong> that meet business requirements.</li><li>Partner with cross-functional teams to improve business processes and systems integration.</li></ul><p><br></p>
<p>We are looking for a dedicated HR Generalist to join our team in Evans City, Pennsylvania. In this role, you will oversee a variety of human resources functions, including recruitment, compliance, employee relations, and benefits administration. If you are passionate about creating a positive workplace environment and ensuring HR processes run smoothly, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and document compliance with mandatory and optional training programs and work assessments.</p><p>• Lead recruitment efforts, including screening and selecting candidates with relevant experience while collaborating with management to identify key skills and competencies.</p><p>• Conduct background checks and verify employee eligibility to ensure adherence to legal standards.</p><p>• Organize and execute new employee orientation programs and employee recognition initiatives.</p><p>• Manage day-to-day HR operations, including compensation, benefits, leave policies, disciplinary actions, workplace investigations, and employee development.</p><p>• Respond to employment-related inquiries from applicants, employees, and supervisors, escalating sensitive issues to appropriate personnel as needed.</p><p>• Ensure adherence to federal, state, and local employment laws by reviewing and updating organizational policies and practices.</p><p>• Stay informed on emerging trends, best practices, regulatory updates, and advancements in HR technologies.</p><p>• Take on additional HR-related tasks as assigned to support the organization’s goals.</p>
<p>We are looking for an experienced Manager of Control Testing to oversee a team of testing analysts and ensure the effective evaluation of banking controls in compliance with regulatory standards. This role is based in Pittsburgh, Pennsylvania, and requires a strong understanding of risk management, audit functions, and control testing processes. The ideal candidate will excel in leadership, communication, and analytical skills while driving operational excellence within the audit team.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of testing analysts, ensuring all control tests are conducted according to established policies and procedures.</p><p>• Perform quality checks on control testing activities to maintain high standards and compliance.</p><p>• Monitor the control testing queue to ensure that timelines and milestones are consistently met.</p><p>• Address escalations related to findings outside the normal scope of testing, providing guidance and resolution.</p><p>• Review and approve control testing results, assisting in their communication across relevant stakeholders.</p><p>• Facilitate onboarding and training for new team members, as well as ongoing development for current staff.</p><p>• Support risk management initiatives by identifying, reporting, and mitigating risks in daily operations.</p><p>• Drive adherence to regulatory laws and company guidelines, ensuring superior levels of compliance.</p><p>• Take on additional duties and projects as assigned to meet organizational goals.</p>
Position Overview: Robert Half is seeking a highly skilled and experienced Wealth Management Tax Director to join our client’s organization. As a Tax Director specializing in wealth management, you will lead the development and execution of advanced tax strategies for high-net-worth individuals, families, and entities, ensuring compliance with relevant tax regulations while enhancing financial outcomes. You will function as a subject matter expert, providing leadership, mentorship, and strategic insights while collaborating with clients and internal teams to offer exceptional tax and wealth management services. Key Responsibilities: Tax Strategy Development and Implementation: Develop and execute comprehensive tax strategies for high-net-worth individuals and families, addressing complex financial, estate, and trust planning needs. Tax Compliance Oversight: Ensure accurate and timely preparation and filing of federal, state, and local tax returns while adhering to regulatory requirements. Client Relationship Management: Serve as a trusted advisor to clients, understanding their financial goals and proactively offering tailored tax solutions to enhance wealth preservation and transfer. Risk Management: Identify and mitigate tax-related risks, ensuring compliance with evolving tax codes and regulations while providing guidance on audits and disputes. Team Leadership: Manage and mentor a team of tax professionals, fostering knowledge sharing, skill development, and collaboration. Collaborative Planning: Partner with wealth advisors, financial planners, and legal professionals to deliver integrated and holistic financial strategies to clients. Market Insights: Stay up to date on industry trends, regulatory updates, and economic changes, translating insights into actionable recommendations for clients. Business Development: Cultivate relationships with prospects and referral partners to expand the firm’s client base and enhance brand visibility in wealth management.
<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
<p>Our client in Warrendale, PA is looking for a Customer Service/Inside Sales Representative to join their growing team. In this role, you will be responsible for building and maintaining customer relationships while driving sales growth through proactive customer engagement and expert product knowledge. It is fully onsite and a contract to hire, depending on experience, pay ranges from $22-$24. Hours are Monday through Thursday, 8:30 AM to 5:00 PM & Friday 7:30 AM to 4:00 PM. Background check and clearances required.</p><p><br></p><p>Key Responsibilities</p><p>* Handle incoming customer inquiries via phone and email, providing detailed product information, quotes, and order processing while maintaining our high standard of customer service excellence</p><p>* Develop and maintain strong relationships with existing customers while identifying new sales opportunities within assigned accounts</p><p>* Work closely with customers and our outside sale team to understand their safety equipment needs and recommend appropriate solutions from our product line</p><p>* Process orders accurately and efficiently while monitoring order status through delivery</p><p>* Collaborate with our warehouse team to ensure timely order fulfillment and resolve any shipping or delivery issues</p><p>* Partner with outside sales representatives to support customer needs, coordinate site visits, and ensure seamless customer service between field and inside sales teams</p><p>* Support outside sales team by providing product information, pricing updates, and inventory availability</p><p>* Maintain detailed customer records and update account information in our CRM system</p><p>* Stay current on industry safety regulations, product specifications, and new safety equipment innovations</p><p>* Assist in inventory management and product restocking recommendations</p><p><br></p><p><br></p>
We are looking for a Closing Specialist to join our team in Pittsburgh, Pennsylvania, on a long-term contract basis. In this role, you will work closely with customers to prepare first and second mortgage loan closing packages, ensuring compliance with government regulations, lender guidelines, and insurance requirements. This position is ideal for professionals with expertise in title-related processes and a commitment to delivering accurate and timely results.<br><br>Responsibilities:<br>• Collaborate with clients to prepare Closing Disclosures (CD) and ALTA settlement statements.<br>• Review and analyze documents impacting final settlement figures, such as title commitments, real estate tax records, payoff demands, deeds, and other recordable documents.<br>• Calculate required fees and prepare initial and revised ALTA/CD requests as needed.<br>• Verify the accuracy of closing documents and ensure they are ready for execution.<br>• Perform final wire balancing to ensure accurate financial transactions.<br>• Manage work queues effectively to meet deadlines and capacity targets.<br>• Support team efforts to meet client scorecard goals and performance metrics.<br>• Escalate complex or problematic files to management for resolution.<br>• Comply with company policies, procedures, and mandatory training requirements.<br>• Maintain reliable attendance, including availability for overtime when necessary.
We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The role requires flexibility with work hours, including late nights and weekends, to meet the needs of our customers.<br><br>Responsibilities:<br>• Handle refund requests, disputes, payoff quotes, and account updates with accuracy and attention to detail.<br>• Resolve customer complaints by addressing concerns and providing timely solutions.<br>• Process stop payments and submit inquiries regarding credit card limit increases.<br>• Troubleshoot online banking issues such as password resets, mobile banking access, and bill payment concerns.<br>• Serve as a liaison between the branch and customers, ensuring seamless communication and resolution of service requests.<br>• Gather and relay customer feedback to enhance service quality and operational efficiency.<br>• Build strong relationships with customers through empathetic interaction and exceptional service.<br>• Perform additional duties and projects assigned by management to support team objectives.<br>• Work rotational weekend shifts and occasional holidays as required.
<p>We are looking for an experienced Senior Accountant. This role involves managing complex accounting processes, ensuring accurate financial records, and contributing to strategic financial planning. The ideal candidate will have a strong background in accounting, excellent problem-solving skills, and the ability to streamline performance improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to maintain accurate financial records.</p><p>• Reconcile bank accounts and manage expense activities.</p><p>• Track and record accounts receivable while ensuring proper documentation.</p><p>• Analyze and balance debit accounts and fixed asset accounts.</p><p>• Monitor and maintain suspense accounts and oversee various income and expense activities.</p><p>• Participate in cross-training initiatives to support team flexibility and collaboration.</p><p>• Provide assistance during emergencies as required.</p><p>• Perform additional tasks as assigned to support the organization’s financial goals.</p>
