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3 results for Client Service Specialist in Pittsburgh, PA

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-18T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-15T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-05-13T00:00:00Z