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2 results for Customer Service Representative in Piqua, OH
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Monroe, OH
- onsite
- Temporary to Hire
- 22 - 24 USD / Hourly
- We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
- 2026-11-09T00:00:00Z