<p>We are looking for a skilled Yardi Systems Administrator to join our team in Scottsdale, Arizona. In this role, you will be responsible for managing and maintaining critical Yardi systems to ensure smooth operations and optimal performance.</p><p><br></p><p>-Serve as the first point of contact for all property technology inquiries.</p><p>-Manage and resolve support tickets promptly, escalating as needed.</p><p>-Maintain and administer all applicable user logins and permissions.</p><p>-Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.</p><p>-Audit on-site functions as requested to ensure proper usage of software and accurate data entry.</p><p>-Monitor adherence to established technology protocols and standards.</p><p>-Maintain a systems and procedures helpline for on-site team members via phone and email.</p><p>-Conduct on-site classroom training, one-on-one sessions, and webinar training as required.</p><p>-Work closely with property operations teams to identify recurring issues and recommend solutions.</p><p>-Partner with technology vendors for troubleshooting and minor configuration support.</p><p>-Manage setup and configuration of all core systems for new properties, including:</p><p>o Property Control, unit types/charges, rentable items, ABP</p><p>o Banking interfaces, Payment Manager, recurring payments, merchant accounts</p><p>o Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan</p><p>-Serve as project manager for onboarding new communities and major system integrations</p><p>-Develop and maintain detailed SOPs and system configuration standards</p><p>-Lead integrations with third-party platforms such as:</p><p>o Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App</p>
<p><strong>What you will do:</strong></p><ul><li>Lead analysis for an 18 month digital banking platform buildout and migration, ensuring delivery stays aligned to business strategy.</li><li>Review current state processes, practices, and operational metrics, then identify constraints, root causes, and improvement opportunities.</li><li>Capture and document requirements and artifacts that clearly describe current state and future state, translating complex processes and technology into clear narratives.</li><li>Convert business requirements into system specifications and maintain them in Jira, Confluence, and Azure DevOps.</li><li>Define and drive the work breakdown structure across involved teams, including timelines, dependencies, and requirement review sessions.</li><li>Perform data analysis, data mapping, and migration support to ensure legacy platform data is correctly mapped to the target platform.</li><li>Partner with vendors and service providers to validate features, functionality, and data needs to support timely delivery.</li><li>Provide production support leadership, including incident and problem management, timely resolution, and stakeholder communication.</li><li>Develop critical documentation and artifacts for project objectives, communicate findings, impacts, and next steps to stakeholders and subject matter experts.</li><li>Use Microsoft Office and diagramming tools such as Visio or Lucid to document banking processes and data flows.</li><li>Support risk, compliance, and governance expectations within a large financial institution environment, including KRIs, KPIs, and operational metrics maintenance and approvals.</li><li>Contribute to digital and core banking conversion efforts, including online banking and multiple data conversion workstreams.</li></ul><p><br></p>
We are looking for a dedicated Property Administrator to join our team in Phoenix, Arizona. This is a long-term contract position offering a mix of in-office and remote work, with three days required onsite and two days remote each week. The ideal candidate will bring strong administrative skills, thrive in a fast-paced environment, and possess experience in the real estate industry.<br><br>Responsibilities:<br>• Review and respond daily to cases submitted through the customer service platform, ensuring prompt resolutions.<br>• Issue and manage work orders to vendors, verifying completion of tasks and maintaining service quality.<br>• Foster strong tenant relationships through clear, detail-oriented verbal and written communication.<br>• Maintain accurate records and documentation related to property management activities.<br>• Collaborate with vendors and contractors to oversee property maintenance and operational needs.<br>• Utilize property management software to track and manage leasing and maintenance activities.<br>• Ensure compliance with organizational policies and procedures in daily operations.<br>• Assist in preparing reports and presentations for management using Microsoft Office tools.<br>• Support the team with administrative tasks to ensure seamless property operations.<br>• Monitor and address tenant inquiries, ensuring a high standard of customer satisfaction.
<p>Robert Half Management Resources is looking for an experienced Senior Financial Analyst to join one of our clients on an interim basis. This role involves developing and maintaining advanced financial models, analyzing data, and providing actionable insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, modeling, and reporting, with specific expertise in OneStream.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Create and maintain comprehensive financial models to support revenue forecasting, commercial planning, and long-term financial strategies.</p><p>• Extract and consolidate data from OneStream and other systems to perform in-depth financial analysis.</p><p>• Develop detailed reports and dashboards that provide meaningful insights for business leaders.</p><p>• Collaborate with various departments to streamline forecasting and budgeting processes.</p><p>• Support variance analysis and ad hoc financial reviews to identify opportunities and risks.</p><p>• Leverage advanced Excel techniques to enhance financial modeling and data presentation.</p><p>• Assist in designing and implementing tools that improve financial clarity and operational efficiency.</p><p>• Partner with cross-functional teams to optimize planning and resource allocation.</p><p>• Monitor and interpret financial trends to inform strategic decisions.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical assistance and troubleshooting support for desktop systems and related hardware. The ideal candidate will have expertise in managing workstations, Active Directory, and Windows 10 environments.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including hardware and software troubleshooting.<br>• Manage workstation configurations and ensure optimal performance.<br>• Administer Active Directory, including user account management and group policy updates.<br>• Perform desktop imaging and deployment to maintain consistency across the organization.<br>• Diagnose and resolve issues with Windows 10 operating systems.<br>• Collaborate with team members to ensure timely resolution of technical incidents.<br>• Maintain accurate documentation of support activities and system configurations.<br>• Assist with hardware upgrades and replacements as needed.<br>• Ensure compliance with company policies and security protocols.<br>• Offer guidance and training to end-users to improve their understanding of system functionality.
We are looking for a skilled Help Desk Analyst II to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical support and resolving IT-related issues to ensure seamless operations. This position offers an excellent opportunity to apply your expertise in troubleshooting and system support within a collaborative environment.<br><br>Responsibilities:<br>• Respond to and resolve technical support requests submitted via the service desk system.<br>• Troubleshoot and address issues related to Active Directory and Windows environments.<br>• Provide assistance with Windows 10 setup, maintenance, and problem resolution.<br>• Diagnose and solve basic IT-related problems to ensure uninterrupted workflow.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to improve support processes and enhance user satisfaction.<br>• Offer guidance and training to end-users to optimize their use of IT systems.<br>• Monitor and prioritize service tickets to ensure timely resolution.<br>• Escalate complex issues to higher-level support when necessary.<br>• Ensure adherence to company policies and standards in all IT support activities.
<p>We are seeking a detail-oriented and technically skilled Data Center Technician to support and maintain our mission-critical infrastructure. This role is hands-on and essential for ensuring uptime and operational excellence in our data center environment. Candidates should be comfortable working with hardware and software, including use of the Linux command line, and must be available for on-call responsibilities as needed.</p><p>Key Responsibilities:</p><ul><li>Maintain physical hardware infrastructure, including racking equipment, replacing hard drives, and other system components.</li><li>Troubleshoot and repair defective equipment with minimal supervision.</li><li>Manage onsite inventory for hard drives, cables, rails, and spare parts.</li><li>Process RMAs for defective components to facilitate timely replacement.</li><li>Set up, test, and activate new equipment via the Linux command line.</li><li>Train new Data Center Technicians as required.</li><li>Assist with projects installing new systems and services when possible.</li><li>Follow and enhance data center best practices and update documentation regularly.</li><li>Maintain a clean, organized, and safe work environment.</li><li>Participate in on-call rotation; must be available within an hour’s notice, including occasional 24x7 onsite support.</li><li>Work schedules may include weekends (e.g., Tuesday–Saturday) and may require evening or overnight shifts.</li><li>Support shipping and receiving activities, including moving and unpacking equipment.</li></ul><p><br></p>
We are looking for an experienced IT Director to oversee and manage the technology operations of our organization in Phoenix, Arizona. The ideal candidate will provide strategic leadership in IT infrastructure, ensuring optimal performance and security across all systems. This role demands a hands-on approach to problem-solving and a forward-thinking mindset to align technology solutions with business objectives.<br><br>Responsibilities:<br>• Direct and manage IT operations, ensuring seamless functionality and performance across all systems.<br>• Lead deskside support teams to address technical issues efficiently and maintain high user satisfaction.<br>• Oversee hardware deployments and ensure timely installation and configuration of computer systems.<br>• Implement and maintain robust backup technologies to protect organizational data.<br>• Manage and optimize Cisco technologies to enhance network performance and security.<br>• Develop and enforce IT policies and protocols to maintain compliance and operational efficiency.<br>• Collaborate with other departments to align IT strategies with business goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Research and recommend new technologies to improve business processes and IT capabilities.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
