We are looking for a skilled Systems Administrator to join our team in Mesa, Arizona. The ideal candidate will have expertise in managing and maintaining IT systems, ensuring seamless operations and optimal performance. This role requires strong technical knowledge, problem-solving skills, and the ability to work collaboratively to support organizational goals.<br><br>Responsibilities:<br>• Administer and maintain Active Directory, ensuring proper configuration and functionality.<br>• Manage Windows Server environments to optimize system performance and reliability.<br>• Provide support for Windows 10, addressing user issues and implementing updates as needed.<br>• Oversee and maintain Dell Technologies systems, ensuring hardware and software are running efficiently.<br>• Configure, manage, and support Citrix environments to ensure secure and efficient remote access.<br>• Troubleshoot system issues, identify root causes, and implement effective solutions.<br>• Monitor system performance and apply upgrades or patches to maintain security and functionality.<br>• Collaborate with team members to develop and implement IT strategies that align with organizational goals.<br>• Document system configurations, procedures, and troubleshooting steps for future reference.<br>• Stay updated on emerging technologies and recommend improvements to current systems.
<p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, AZ. In this role, you will provide exceptional customer service and support for Paychex products within the S125 Client Service Center. This is a long-term contract position where you will work closely with participants, clients, and plan administrators to ensure smooth operations and compliance with organizational policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from participants, employees, and plan administrators, addressing inquiries efficiently and professionally.</p><p>• Educate clients and participants about S125 products, policies, and procedures to enhance understanding and ensure compliance.</p><p>• Resolve client and participant claims or complaints in a fair and timely manner while adhering to company guidelines.</p><p>• Escalate complex tasks or documentation to appropriate teams for further resolution.</p><p>• Build and maintain foundational knowledge of Paychex products and services to provide accurate information.</p><p>• Utilize software systems such as Salesforce and Adobe Flex to document interactions and manage data effectively.</p><p>• Perform data entry tasks with precision while maintaining organizational priorities.</p><p>• Organize and prioritize workload to ensure timely completion of tasks.</p><p>• Assist in photocopying, scanning, and managing documents to support administrative needs.</p><p>• Stay updated on relevant regulations, policies, and procedures to ensure compliance in client interactions.</p>
<p>Responsibilities</p><p>Manage and maintain LAN, WAN, and wireless network environments.</p><p>Configure, install, and support Cisco switches, routers, and firewalls.</p><p>Administer Linux servers and manage Active Directory, Office 365, and Teams.</p><p>Oversee Unity Call Manager system.</p><p>Deploy and manage wireless systems, specifically Meraki and Ruckus.</p><p>Implement and maintain network failover and business continuity solutions.</p><p>Collaborate with the SOC to monitor EDR, MDR, NDR, and SIEM tools.</p><p>Develop and maintain incident response plans.</p><p>Research emerging technologies and security risks.</p><p>Document IT procedures and automate processes where possible.</p><p>Communicate technical concepts to technical and nontechnical stakeholders.</p><p>Lead troubleshooting and outage resolution efforts.</p><p>Safety Management System (SMS) Requirements</p><p>Support safety practices and compliance initiatives.</p><p>Report hazards, unsafe conditions, and incidents immediately.</p><p>Follow safety rules, FAA requirements, and PPE guidelines.</p><p>Job Specifications</p><p>Knowledge, Skills, and Abilities</p><p>Strong planning, organization, and priority management skills.</p><p>Ability to interpret technical documentation and apply best practices.</p><p>Excellent troubleshooting and communication skills.</p><p>Ability to manage multiple initiatives under changing priorities.</p><p>Ability to remain composed and effective during critical incidents.</p>
We are looking for a skilled Systems Engineer to design, manage, and maintain robust and secure network infrastructures across multiple sites. This role involves collaborating with various departments to ensure seamless integration of technology solutions that support organizational goals. As a long-term contract position, it offers the opportunity to contribute to critical projects and initiatives while providing technical expertise to optimize system performance.<br><br>Responsibilities:<br>• Design and implement secure and high-performing network systems tailored to organizational needs.<br>• Perform daily administrative tasks on computing infrastructure, including routers, switches, servers, virtual machines, storage systems, and telephony equipment.<br>• Evaluate business and technology requirements to recommend effective system solutions.<br>• Troubleshoot complex technical issues and serve as the point of escalation for problem resolution.<br>• Lead projects through all phases, ensuring timely completion and maintaining thorough documentation.<br>• Administer virtualization platforms such as VMware ESXi and Citrix technologies.<br>• Manage hyper-converged infrastructure solutions, including Nutanix.<br>• Maintain and optimize Active Directory, Group Policy, Windows Server, Microsoft Exchange, and related scripting methodologies.<br>• Plan and execute mobile device management deployments while ensuring security.<br>• Create detailed network architecture diagrams using tools like Microsoft Visio.
