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3 results for Medical Collections Specialist in Phoenix, AZ
- Phoenix, AZ
- remote
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>We are looking for a detail-oriented Medical Collections Representative to support hospital claim denial recovery efforts for a healthcare-focused team. This Long-term Contract opportunity is based in Minneapolis, Minnesota, and will focus on resolving denied, short-paid, and unpaid claims across a wide range of payer types. The person in this role will help reduce aging inventory by investigating claim issues, applying payer and contract knowledge, and driving timely follow-up on outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers.</p><p>• Review claim status and supporting documentation to identify the cause of non-payment and determine appropriate next steps.</p><p>• Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts.</p><p>• Apply healthcare collection regulations and compliance standards when managing account activity and recovery efforts.</p><p>• Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies.</p><p>• Document account actions thoroughly in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans.</p><p>• Prioritize assigned inventory effectively to address backlog volumes and meet productivity expectations.</p><p>• Collaborate with team members and internal stakeholders to escalate complex accounts and support overall denial recovery goals.</p>
- 2026-10-29T00:00:00Z
- Tempe, AZ
- onsite
- Temporary / Contract
- 22 - 22 USD / Hourly
- <p>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe they are currently looking for Mortgage Collections Representative – Loss Mitigation. This is an excellent opportunity for candidates looking to build a long-term career in financial services. Our client offers paid training, consistent permanent hours, and clear opportunities for career growth. The position is based in a modern, high-volume call center environment and is 100% on-site. </p><p><br></p><p> Position Overview As a Loss Mitigation Collections Representative, you will handle incoming and outgoing calls with mortgage customers who are more than 60 days past due on their payments. In this role, you will communicate professionally and empathetically with customers to gather detailed financial information, accurately document account details, and identify potential financial solutions based on each customer's individual circumstances and eligibility. </p><p><br></p><p> Key Responsibilities Handle a combination of inbound and outbound calls regarding delinquent mortgage accounts and outstanding payments. Assist customers with questions, account concerns, and available payment or loss mitigation solutions. Gather and accurately enter detailed customer financial information into internal systems. Provide clear, detail oriented, and empathetic customer service. Maintain accurate documentation of all customer interactions. Follow established compliance, quality assurance, and customer care standards. Participate in ongoing training, coaching, and performance development. </p><p><br></p><p>Schedule | 40 Hours Per Week Monday–Friday schedules vary seasonally: Fall/Winter: 10:00 AM – 7:00 PM Spring/Summer: 9:00 AM – 6:00 PM Mandatory Monthly Saturday Rotation: One Saturday per month, working a half-day shift. Hours typically fall within one of the following schedules, depending on the time of year: 7:00 AM – 11:00 AM 8:00 AM – 12:00 PM Candidates must be comfortable working the required monthly Saturday rotation.</p>
- 2026-11-03T00:00:00Z
- Mesa, AZ
- onsite
- Permanent / Full Time
- 65000 - 80000 USD / Yearly
- <p>We are looking for a Compensation Specialist to support the design and administration of pay programs for our client in East Mesa, Arizona. This position partners with HR and business leaders to evaluate compensation practices, maintain fair and competitive salary structures, and provide data-driven recommendations that support hiring and retention. The ideal candidate brings strong analytical ability, sound judgment, and a solid understanding of compensation compliance and pay equity.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate external market data and regional pay trends to help keep compensation programs competitive and aligned with business needs.</p><p>• Review compensation metrics and internal pay information to recommend changes related to salaries, promotions, and incentive opportunities.</p><p>• Partner with HR leadership and operational stakeholders to shape compensation approaches that support organizational priorities and budget expectations.</p><p>• Perform job assessments and internal equity reviews to establish appropriate pay ranges and grade placement for new and existing positions.</p><p>• Maintain and update salary frameworks, pay grades, and compensation guidelines to promote consistency and equitable pay practices.</p><p>• Monitor economic conditions, labor market movement, and organizational changes to suggest updates to compensation structures when needed.</p><p>• Work with department leaders to develop incentive plans that reinforce team goals and broader company performance outcomes.</p><p>• Keep compensation records, survey results, and plan documentation accurate, organized, and current for reporting and decision-making purposes.</p><p>• Conduct periodic audits of compensation data and practices to support policy adherence and compliance with applicable laws and regulations.</p><p>• Advise managers and employees on compensation-related questions while handling sensitive information with discretion and professionalism.</p>
- 2026-10-23T00:00:00Z